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- Tasks: Manage diverse claims and drive timely, fair settlements in a supportive team.
- Company: Forward-thinking insurer prioritising people and collaboration.
- Benefits: Flexible working patterns, professional development, and a supportive culture.
- Why this job: Make a real impact in a role that values relationships and continuous improvement.
- Qualifications: Experience in handling claims or legal qualifications; strong communication skills required.
- Other info: Join a dynamic team committed to professionalism and diverse perspectives.
The predicted salary is between 36000 - 60000 ÂŁ per year.
4 days in the office | Professional Indemnity, Liability & Management Liability
Are you an experienced Claims Handler looking to take the next step in your career? This is an exciting opportunity to join a forward‑thinking insurer known for delivering a high‑quality, people‑first claims service. You’ll be part of a supportive claims team that works closely with underwriting and brokers to deliver innovative, efficient, and customer‑focused solutions.
The Role:
- Manage your own caseload of diverse claims, with a focus on Professional Indemnity, Employers Liability, Public Liability, and Management Liability.
- Work proactively to drive claims to a timely and fair settlement.
- Apply strong knowledge of policy wordings across multiple classes of business.
- Build and maintain strong relationships with key brokers.
- Contribute to team projects and continuous improvement initiatives.
What you will bring:
- Background in handling PI, EL, PL, or Management Liability claims, OR legal qualifications/experience transitioning into insurance claims.
- Ideally working towards (or keen to study for) CII qualifications.
- Strong communication skills—both written and verbal.
- Confident using Microsoft Office and willing to learn in‑house systems.
- A proactive, organised and relationship‑driven approach.
The Culture:
- Puts people first and values relationship‑building.
- Works collaboratively and supports each other to succeed.
- Is committed to continuous improvement.
- Values professionalism but keeps egos at the door.
- Encourages diverse perspectives and flexible working patterns.
Interested? If you meet the requirements and are looking for a role where you can genuinely make an impact, we’d love to hear from you.
Senior Claims Handler in Leeds employer: Avencia Talent Solutions
Contact Detail:
Avencia Talent Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Claims Handler in Leeds
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry, especially those who work with claims. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of Professional Indemnity and Liability claims. We recommend practising common interview questions and scenarios related to your experience to show you’re the right fit.
✨Tip Number 3
Showcase your relationship-building skills! During interviews, share examples of how you've successfully collaborated with brokers or colleagues. This will highlight your proactive and team-oriented approach.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our people-first culture.
We think you need these skills to ace Senior Claims Handler in Leeds
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in handling claims, especially in Professional Indemnity, Employers Liability, and Public Liability. We want to see how your background aligns with the role, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about joining our team and how your proactive approach can contribute to our people-first culture. Keep it engaging and personal—let us know what makes you tick!
Showcase Your Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors. We appreciate attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our forward-thinking team!
How to prepare for a job interview at Avencia Talent Solutions
✨Know Your Claims Inside Out
Make sure you brush up on your knowledge of Professional Indemnity, Employers Liability, Public Liability, and Management Liability claims. Be ready to discuss specific cases you've handled and how you approached them. This will show your expertise and confidence in the field.
✨Showcase Your Communication Skills
Since strong communication is key for this role, practice articulating your thoughts clearly and concisely. Prepare examples of how you've effectively communicated with brokers or clients in the past. This will demonstrate your ability to build and maintain relationships.
✨Demonstrate a Proactive Approach
Think of instances where you've taken the initiative to drive claims towards timely settlements. Share these examples during the interview to highlight your proactive and organised nature, which aligns perfectly with what they’re looking for.
✨Emphasise Continuous Improvement
Be prepared to discuss how you've contributed to team projects or improvement initiatives in your previous roles. This shows that you value collaboration and are committed to enhancing processes, which is a big plus for any forward-thinking insurer.
