At a Glance
- Tasks: Support and enhance HR technology, resolving user queries and driving process improvements.
- Company: Join a global insurance business focused on HR technology innovation.
- Benefits: Competitive salary, career development, and the chance to work with modern HR systems.
- Other info: Dynamic role with opportunities for career growth in HR technology.
- Why this job: Shape employee experiences and collaborate with global teams on exciting tech initiatives.
- Qualifications: Experience in HR systems or operations, strong problem-solving, and communication skills.
Join a growing global insurance business and play a key role in supporting and enhancing the HR technology landscape. Working within the HR Technology team, you'll help deliver an excellent employee experience by supporting HR systems, resolving user queries, driving process improvements, and contributing to exciting technology initiatives. This is a fantastic opportunity for someone with HR systems or HR operations experience who enjoys problem-solving, stakeholder engagement, and improving the way people interact with technology.
What You'll Be Doing
- Manage HR technology support activities, including ticket handling, incident triage, troubleshooting, and escalation.
- Act as a key point of contact for HR system users, ensuring fast, effective, and high-quality support.
- Work closely with HR, IT, and business teams to support system improvements, process changes, and change initiatives.
- Create and maintain user guides, process documentation, and knowledge resources to support system adoption.
- Support HR system administration activities, including user setup, data updates, and transactional processing.
- Coordinate reporting, data audits, system testing, and UAT activities across HR platforms.
- Provide hands-on support for Learning Management Systems (LMS), including course setup, access management, reporting, and issue resolution.
- Deliver training and guidance to system users, promoting best practice, data accuracy, and compliance.
- Support onboarding and training for new and privileged system users.
- Identify opportunities to improve processes, enhance efficiency, and introduce automation or new technology solutions.
- Support the evaluation and testing of emerging HR technologies, including pilots and proof-of-concept work.
- Produce and schedule reports, ensuring data accuracy, governance, and confidentiality standards are maintained.
What We're Looking For
- Experience in HR systems, HR technology, HR operations, or HR shared services.
- Hands-on experience with HRIS platforms such as Workday, ServiceNow, or similar systems.
- Experience managing tickets, incidents, and user support in a structured environment.
- Strong understanding of HR processes, employee lifecycle, and HR data management.
- Experience in reporting, data analysis, system testing, or administrative support.
- Strong problem-solving skills with the ability to simplify technical issues for non-technical users.
- Excellent communication, customer service, and stakeholder management skills.
- Strong organisational skills with the ability to manage multiple priorities.
- Proficiency in Microsoft Office (Excel, Outlook, Teams, SharePoint).
- Experience with LMS platforms, Agile ways of working, integrations, or automation tools is a plus.
Why Join Us?
- Be part of a global, growing insurance business investing heavily in HR technology and innovation.
- Work with modern HR systems and emerging digital tools.
- Play a key role in shaping employee experience and system improvements.
- Collaborate with global HR and technology teams.
- Opportunity to develop your career in HR technology and digital HR transformation.
HR Technology Specialist in Leeds employer: Avencia Talent Solutions
Join a dynamic global insurance business that prioritises innovation and employee experience. As an HR Technology Specialist, you'll thrive in a collaborative work culture that values problem-solving and stakeholder engagement, while benefiting from extensive career development opportunities in the rapidly evolving field of HR technology. With a commitment to investing in modern systems and digital tools, this role offers a unique chance to make a meaningful impact on how employees interact with technology.
StudySmarter Expert Advice🤫
We think this is how you could land HR Technology Specialist in Leeds
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Avencia Talent Solutions!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at Avencia Talent Solutions.
We think you need these skills to ace HR Technology Specialist in Leeds
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Avencia Talent Solutions. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Avencia Talent Solutions and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Avencia Talent Solutions. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to Avencia Talent Solutions's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at Avencia Talent Solutions
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Avencia Talent Solutions.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at Avencia Talent Solutions will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Avencia Talent Solutions and how you would contribute to adapting HR strategies.
