At a Glance
- Tasks: Be the welcoming face of a global business and manage front-line customer service.
- Company: Join Markel, a Fortune 500 company known for its supportive culture.
- Benefits: Earn £13.85 per hour with potential for flexible working arrangements.
- Other info: Opportunity for career growth in a diverse and inclusive workplace.
- Why this job: Make a real impact in a professional environment, even in a temporary role.
- Qualifications: Previous reception experience and strong communication skills are essential.
The predicted salary is between 13.85 - 13.85 £ per hour.
Be the face of a global business at Markel. What we do truly matters. Insurance isn't just a service, it's a promise to support people and businesses when it matters most. And every great experience starts with a great welcome.
Responsibilities
- Welcoming visitors, clients, and colleagues with confidence and professionalism
- Managing meeting rooms, bookings, and catering requirements
- Handling incoming calls and delivering excellent front-line customer service
- Managing post, deliveries, and general office administration
- Supporting facilities and ensuring the office is well-stocked and running smoothly
- Maintaining security, access control, and health & safety standards
- Supporting colleagues with day-to-day office queries and administrative tasks
Qualifications
- Previous reception or front‑of‑house experience
- Excellent communication and customer service skills
- Strong organization and multitasking ability
- Good IT skills and attention to detail
- A collaborative, team‑oriented approach
- Awareness of health & safety procedures (First Aid/Fire Marshal is a plus)
Details
- Location: Manchester City Centre (office-based)
- Contract: Approx. 1 month with possible extension
- Pay: £13.85 per hour
- Hours: Monday to Friday, 9:00am - 5:30pm
Benefits
Markel is a Fortune 500 global organisation with offices across 20+ countries. We’re known for doing things differently, combining expertise, empathy, and a genuine commitment to doing the right thing. Our values guide everything we do: We are all about people, we win together, we strive for better, we enjoy the everyday, we think further. You’ll be joining a supportive, professional environment where your contribution truly matters, even in a short-term role.
We are an Equal Opportunity Employer. Markel celebrates the value of a diverse workforce that brings experience and expertise from a wide variety of backgrounds and life circumstances. We welcome applications from all backgrounds and are happy to discuss flexible working arrangements where possible. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided with all reasonable accommodations to be able to participate in the job application or interview process and to perform essential job functions if successful.
Receptionist (Temporary) in Manchester employer: Avencia Talent Solutions Limited
At Markel, we pride ourselves on being a supportive and inclusive employer, where every team member's contribution is valued, even in temporary roles. Located in the vibrant Manchester City Centre, our collaborative work culture fosters professional growth and development, ensuring that you feel empowered and engaged while delivering exceptional service. With a commitment to diversity and flexible working arrangements, Markel offers a unique opportunity to be part of a global organisation that truly cares about its people.
Contact Details:
Avencia Talent Solutions Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist (Temporary) in Manchester
✨Get Social with Customer Support Communities
Join customer support groups on platforms like Facebook or Reddit. They often share job openings or temp opportunities. Engaging with these communities can help you learn more about the specific skills and experiences employers are looking for, plus you'll meet folks who might know about openings at companies like Avencia Talent Solutions Limited.
✨Leverage Seasonal Hiring Trends
Since customer support roles can spike during busy seasons (think holidays and sales periods), keep an eye out for timelines when companies ramp up hiring. Make sure to apply early and stay active; sending a quick follow-up a week after applying can show your enthusiasm for the role.
✨Flex Your Communication Skills
In customer support, communication is key! Prepare for hypothetical scenarios that test your problem-solving and customer interaction skills. Practising answers to common role-play questions can really help you shine in interviews—trust us, it makes a difference!
✨Make the Most of Job Boards
Use industry-specific job boards like Glassdoor or Indeed to find temporary roles. Don’t forget to set up alerts for customer support positions at companies like Avencia Talent Solutions Limited. The earlier you apply, the better your chances, so keep your finger on the pulse!
We think you need these skills to ace Receptionist (Temporary) in Manchester
Some tips for your application 🫡
Highlight Your Communication Skills:In customer support, top-notch communication is key. Make sure your CV showcases any previous experience where you’ve had to clearly convey information or resolve issues. If you’ve handled customer queries via email or chat, mention it! Let’s see those strong verbal and written skills shine through.
Showcase Problem-Solving Experience:Employers love to see how you've handled tricky situations. Include examples in your application where you’ve tackled customer concerns or had to think on your feet. It's all about proving you can keep cool under pressure and find solutions—something super important in a temporary customer support role!
Tailor Your Approach for Temporary Roles:Since this is a temporary gig, make sure your cover letter emphasises your flexibility and eagerness to dive right in. Mention that you're ready to hit the ground running and are adaptable to new tools or systems—this shows that you understand the urgency often needed in temporary positions.
Proof of Customer Satisfaction:If you’ve got any quantifiable achievements from past customer support roles, like improved customer satisfaction scores or successful project completions, make sure to include them. Numbers speak volumes! This not only shows your capability but also gives us a reason to believe you'll bring that same success to Avencia Talent Solutions Limited.
How to prepare for a job interview at Avencia Talent Solutions Limited
✨Master the Customer Interaction Game
In customer support, we need to showcase our people skills. Prepare for role-playing scenarios where you'll demonstrate how to handle difficult customers or resolve complaints. Think about the types of issues common in Avencia Talent Solutions Limited's industry and how you can respond empathetically and effectively!
✨Know Your Products Inside Out
For a temporary role, it's crucial to familiarize yourself with the products or services Avencia Talent Solutions Limited offers. Brush up on key features, common issues, and FAQs. This knowledge will enable you to respond quickly and confidently to customer queries, showing you’re ready to jump in at a moment’s notice!
✨Flexibility is Key - Emphasise Your Adaptability!
Since this is a temporary role, we're looking to convey how quickly we can adapt to new systems or processes. Be ready to share examples of how you've quickly learned new tools or adjusted to changing environments in past roles. Show them you're the go-to person when the pressure's on!
✨Prepare for Quick Conversational Q&A
You might face a rapid-fire round of questions about customer service principles or how you'd handle specific situations. To ace this, think through different customer scenarios ahead of time, and practice your responses to ensure they're concise and impactful. The aim is to demonstrate your quick thinking and problem-solving skills!
