At a Glance
- Tasks: Manage credit control activities and support financial processes in a dynamic team.
- Company: Join Markel's ATE Team, a leader in legal expenses insurance.
- Benefits: Enjoy competitive salary, hybrid working, private medical insurance, and 25 days holiday.
- Other info: Supportive team culture with opportunities for learning and development.
- Why this job: Perfect for detail-oriented individuals looking to grow in finance or insurance.
- Qualifications: Previous admin experience and strong Excel skills are essential; credit control experience is a plus.
The predicted salary is between 30000 - 40000 £ per year.
Overview
Credit Control Administrator (6 Month Fixed-Term Contract) – Location: Croydon (Hybrid Working).
Working
Pattern: Full Time.
Hybrid working: 2 days per week in the Croydon office (Wednesday and Thursday); remaining days working from home.
Standard hours 9am to 5pm, with some flexibility available.
The Opportunity
Join Markel's ATE Team.
We deliver specialist legal expenses insurance solutions that help individuals and businesses pursue legal claims with confidence.
The After the Event (ATE) team works with law firms, insurers and industry partners to provide exceptional service and support access to justice.
We are looking for a highly organised and detail-focused Credit Control Administrator to join the team on a 6-month fixed-term contract, supporting us during a period of maternity leave cover.
Whether you have Credit Control experience or are an experienced Administrator with exposure to finance, accounts, payments or reconciliations, we’d love to hear from you.
- What Youll Be Doing
- Managing credit control administration activities
- Processing and loading payments onto internal systems
- Sending payment reminders and customer chasers
- Managing and responding to shared inbox queries
- Allocating and receipting payments
- Investigating and resolving payment-related queries
- Maintaining accurate records and audit trails
- Supporting debt management and recovery activity
- Working from weekly reports and task allocations
- Liaising with member law firms and business partners
- Supporting continuous improvement across team processes
- Following documented procedures and process guides to ensure accuracy and compliance
What We're Looking For
Essential
- Previous administration experience within an office environment
- Strong attention to detail and accuracy
- Good organisational and time management skills
- Strong written communication skills
- Good numerical ability and confidence working with financial information
- Basic to intermediate Microsoft Excel skills
- Comfortable working within structured processes and procedures
- Ability to manage workload independently while contributing to a team environment
Desirable
- Credit Control experience
- Finance Administration experience
- Accounts Receivable experience
- Payment processing or receipting experience
- Insurance, legal or professional services experience
- Excel Requirements
- You will be using Excel daily. We are looking for someone comfortable with:
- Filtering and sorting data
- Updating and maintaining spreadsheets
- Working from reports
- Basic data analysis and reconciliation
You do not need advanced Excel skills such as Pivot Tables, VLOOKUPs or complex formulas.
Why This Role Could Be Perfect For You
This role would suit someone who
- Enjoys working with detail and accuracy
- Likes structured and process-driven work
- Takes pride in producing high-quality administrative work
- Enjoys solving problems and investigating discrepancies
- Wants to build experience within finance, credit control or insurance
- Is looking for a supportive team environment with hybrid flexibility
- What Fs In It For You
- Competitive starting salary
- 5% completion bonus paid at the end of the contract
- Hybrid working
- Private medical insurance
- Life assurance
- Income protection
- 25 days holiday plus buy/sell options (pro rata)
- Learning and development opportunities
- Exposure to a specialist and highly respected part of the insurance market
- Supportive and collaborative team culture
Interested?
If you are a detail-oriented administrator with strong Excel skills and an interest in finance, credit control or insurance, we would love to hear from you.
Previous Credit Control experience is welcomed but not essential.
We are equally interested in speaking with strong administrators who have worked in finance-related or process-driven environments and are looking for their next opportunity.
We are particularly looking for immediately available candidates, those nearing the end of a fixed-term contract, or experienced administrators with exposure to finance, accounts receivable, payments processing or credit control.
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Credit Control Administrator in Croydon employer: Avencia Talent Solutions Limited
Avencia Talent Solutions offers a dynamic and supportive work environment as a Finance Business Partner, where you will play a crucial role in driving financial insights and decision-making for a leading Corporate & Specialty Insurer. With a strong emphasis on employee growth and development, the company fosters a culture of collaboration and innovation, providing opportunities to enhance your financial acumen while working alongside experienced professionals in a global setting. Located in the UK and Ireland, this role not only allows you to contribute to meaningful projects but also to be part of a well-established organisation with over 120 years of industry experience.
Contact Details:
Avencia Talent Solutions Limited Recruitment Team
