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For Companies At a Glance
- Tasks: Manage credit control, secure payments, and resolve billing issues in a dynamic team.
- Company: Join a rapidly growing specialist insurance provider with innovative solutions.
- Benefits: Competitive salary, 10% bonus, hybrid working, and a chance to shape your role.
- Why this job: Be part of a new team and make a real impact on business performance.
- Qualifications: 2-3 years in Credit Control, strong Excel skills, and excellent communication.
- Other info: Exciting growth opportunities in a collaborative and supportive culture.
The predicted salary is between 18720 - 31200 £ per year.
We are partnering with a rapidly growing specialist insurance provider that supports contractors, consultants, freelancers, and self-employed professionals across the UK. Through their innovative brands, they offer an extensive portfolio of insurance solutions including professional indemnity, public liability, employers' liability, directors & officers liability, property, occupational personal accident, legal representation, employment cover, and cyber insurance.
Their customers can easily obtain quotes and purchase coverage online or receive expert guidance from a knowledgeable team over the phone. With ambitious plans for expansion, they are now seeking an experienced Credit Controller to join their broker sales team in Manchester. This is a brand new position within a newly created team, offering you the chance to truly make the role your own, shape processes from the ground up, and have a visible impact on the company’s future.
The Role
Reporting to the Head of Operations – Direct, you will take ownership of the credit control function, managing accounts receivable, securing timely premium payments, and resolving any billing or payment issues. You will work closely with brokers, underwriting partners, and internal finance teams to reduce overdue debts and keep financial records accurate.
Key Responsibilities
- Invoice & Payment Management: Monitor overdue invoices, issue timely reminders, and liaise with brokers to secure prompt collections.
- Ledger Oversight: Maintain accurate and up-to-date ledger records, ensuring all transactions and communications are documented.
- Cross-Team Collaboration: Partner with internal teams to resolve payment queries, invoice discrepancies, and coverage issues quickly.
- Proactive Collections: Track accounts regularly to encourage timely payments before they become overdue, following agreed collection schedules.
- Reconciliation & Allocation: Match incoming payments to invoices, investigating and resolving any discrepancies or unallocated funds.
- Issue Escalation: Identify and flag high-risk or delayed accounts to management with recommendations for next steps.
- Compliance: Ensure all activities adhere to company policies and relevant regulatory standards, including AML and data protection.
- Process Improvement: Suggest and implement process enhancements to streamline credit control and reduce debtor days.
What You’ll Bring
- Experience: 2–3 years’ experience in Credit Control or Accounts Receivable, ideally within insurance or financial services.
- Technical Skills: Strong Excel skills (VLOOKUP, Pivot Tables) and experience using accounting or ERP systems.
- Communication: Excellent written and verbal communication skills, with the ability to negotiate payments and maintain professional relationships.
- Attention to Detail: High accuracy in managing financial records and multiple accounts.
- Organisation: Exceptional time management skills and the ability to manage a high workload independently.
- Problem-Solving: Analytical mindset with a proactive approach to resolving account issues.
- Team Player: Able to work effectively with brokers, underwriters, and finance colleagues.
- Professionalism: High integrity and respect for sensitive financial matters.
- Resilience: Comfortable working under pressure in a fast-paced environment.
- Desirable: Degree in business, finance, or related field, and/or CICM certification (or progress toward it).
Why Join?
- Salary of £26,000 plus 10% bonus
- Brand new role in a newly created team – make it your own
- Hybrid working for a better work-life balance
- Join a company experiencing exciting growth in the specialist insurance sector
- Be part of a collaborative and supportive team culture
- Opportunity to shape processes and make a real impact on business performance
How to Apply: If you’re a proactive, detail-oriented Credit Controller with a passion for delivering results and want the opportunity to shape your own role from day one, apply now to be considered for this exciting position.
Credit Controller in Manchester employer: Avencia Consulting
Contact Detail:
Avencia Consulting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance and insurance sectors. Let them know you're on the lookout for a Credit Controller role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their products and services, especially in the insurance space. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your negotiation skills! As a Credit Controller, you'll need to discuss payments and resolve issues. Role-play with a friend or use online resources to sharpen your communication skills, so you can handle those tricky conversations with confidence.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. So, get your application in and let’s make this happen!
We think you need these skills to ace Credit Controller in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Credit Controller role. Highlight your experience in credit control or accounts receivable, especially if it's within insurance or financial services. We want to see how your skills match what we're looking for!
Show Off Your Skills: Don’t forget to showcase your technical skills, especially your Excel prowess! Mention any experience with accounting or ERP systems, as this will definitely catch our eye. We love a candidate who can hit the ground running!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how you can contribute to our team. We appreciate a personal touch, so let your personality come through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining our team!
How to prepare for a job interview at Avencia Consulting
✨Know Your Numbers
As a Credit Controller, you'll be dealing with financial records and invoices. Brush up on your Excel skills, especially VLOOKUP and Pivot Tables, so you can confidently discuss how you've used these tools in past roles. Be ready to share specific examples of how you've managed accounts receivable effectively.
✨Showcase Your Communication Skills
This role requires excellent communication, both written and verbal. Prepare to demonstrate how you've successfully negotiated payments or resolved disputes in the past. Think of scenarios where your communication made a difference and be ready to discuss them during the interview.
✨Demonstrate Problem-Solving Abilities
Credit control often involves resolving discrepancies and overdue payments. Come prepared with examples of challenges you've faced in previous positions and how you tackled them. Highlight your analytical mindset and proactive approach to problem-solving.
✨Emphasise Team Collaboration
You'll be working closely with brokers and internal teams, so it's crucial to show that you're a team player. Share experiences where you've collaborated with others to achieve a common goal, particularly in a fast-paced environment. This will illustrate your ability to work well under pressure while maintaining professionalism.
