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- Tasks: Join our team to manage claims operations and ensure compliance while delivering top-notch service.
- Company: Avencia Consulting partners with a leading specialty insurer, offering innovative insurance solutions.
- Benefits: Enjoy a dynamic work environment in London with opportunities for professional growth and development.
- Why this job: Be part of a collaborative culture that values efficiency and innovation in the insurance sector.
- Qualifications: Experience in claims or administration within insurance is essential; strong Excel and communication skills required.
- Other info: This role offers a chance to engage in projects aimed at enhancing operational effectiveness.
The predicted salary is between 36000 - 60000 £ per year.
Avencia are partnered with a global insurer who are looking to recruit a Claims Operations Technician in their London office.
The team supports claims operations and premium processing for outsourced partners. You\’ll deliver a proactive, flexible service while ensuring compliance with internal procedures and maintaining high standards of data quality and service delivery.
Key responsibilities
- Accurately input and validate claims data to support reporting and analysis
- Monitor claims systems and liaise with technical teams to ensure compliance
- Manage claims notifications, correspondence, and allocation
- Process payments, reserve adjustments, and other financial transactions
- Handle bordereaux processing (claims and premium) in line with guidelines
- Perform reconciliations across claims, premiums, and inter-company accounts
- Support cashflow management and large payments
- Produce MI and KPI reports, resolving queries with internal and external stakeholders
- Assist with audits, compliance, and governance activities
- Maintain process documentation and support continuous improvement initiatives
Skills & experience
- Experience in insurance (claims, operations, technical accounting, or admin)
- Bordereaux experience preferred but not essential
- Strong attention to detail and ability to work with large datasets
- Good understanding of insurance terminology
- Proficient in Excel and Word
- Strong communication and organisational skills
- Analytical mindset with good problem-solving ability
Claims Operations Technician employer: Avencia Consulting
Contact Detail:
Avencia Consulting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Operations Technician
✨Tip Number 1
Familiarise yourself with the specific claims processes and terminologies used in the insurance industry. This will not only help you understand the role better but also demonstrate your commitment and knowledge during any discussions with our team.
✨Tip Number 2
Brush up on your Excel skills, especially in data analysis and reporting. Being able to showcase your proficiency in handling data will be a significant advantage, as the role involves managing financial movements and producing reports.
✨Tip Number 3
Prepare to discuss your previous experience in claims or operational roles. Think of specific examples where you demonstrated accuracy, attention to detail, and effective communication, as these are key skills we value in this position.
✨Tip Number 4
Network with professionals in the insurance sector, particularly those involved in claims operations. Engaging with industry peers can provide insights into best practices and may even lead to valuable connections that could support your application.
We think you need these skills to ace Claims Operations Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in claims operations or administration roles within insurance. Use specific examples that demonstrate your understanding of insurance terminologies and your ability to manage data accurately.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the Claims Operations Technician role. Mention how your skills in data entry, compliance, and communication align with the job requirements. Be sure to include any experience you have with Excel and other systems.
Showcase Attention to Detail: Since accuracy is crucial in this role, provide examples in your application that showcase your attention to detail. This could be through previous work experiences where you successfully managed data or ensured compliance with company procedures.
Highlight Problem-Solving Skills: Demonstrate your analytical and problem-solving abilities in your application. Share instances where you identified issues in claims processing and how you resolved them, as this will show your capability to handle the responsibilities of the position.
How to prepare for a job interview at Avencia Consulting
✨Know Your Insurance Terminology
Familiarise yourself with key insurance terms and concepts relevant to the role. This will not only help you understand the job better but also demonstrate your knowledge and enthusiasm for the industry during the interview.
✨Showcase Your Attention to Detail
Prepare examples from your past experience where your attention to detail made a significant impact. The role requires accuracy in data entry and reporting, so highlighting your meticulous nature can set you apart.
✨Demonstrate Your Analytical Skills
Be ready to discuss how you've used analytical skills in previous roles. You might be asked to solve a problem or evaluate data, so having specific examples will show that you're capable of handling the responsibilities of the position.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you would handle specific situations related to claims processing and compliance. Think through potential scenarios and how you would approach them, as this will showcase your problem-solving abilities and understanding of the role.