Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead digital transformation in claims and shape the future of customer service.
- Company: Markel, a global insurance business focused on trust and innovation.
- Benefits: Competitive salary, impactful role, and opportunities for professional growth.
- Why this job: Make a real difference in how claims are managed with smart technology.
- Qualifications: Experience in digital strategy and a passion for improving customer outcomes.
- Other info: Join a dynamic team and influence change at leadership level.
The predicted salary is between 36000 - 60000 £ per year.
Shape the future of claims. Lead digital transformation that truly matters! At Markel, we do things differently. We are a global insurance business built on trust, integrity and human connection - and we believe technology should enhance, not replace, great service.
This is a newly created, high-impact role where you will sit at the heart of our digital transformation journey, shaping how claims are delivered today and how they will work tomorrow. If you are passionate about modernising complex environments, influencing senior partners and improving customer outcomes through smart technology, this is your opportunity to make a genuine, visible difference.
The opportunity: As our Claims Digital Technology Lead, you will own the UK Claims digital and technology strategy and bring it to life through a clearly defined roadmap. Reporting directly to the Claims Legal Services Director, you will play a key role in the UK Claims Leadership Team and work closely with IT, Operations and the wider business.
This role offers the chance to:
- Lead meaningful digital change in a respected, specialist insurer
- Influence strategy at leadership level
- Deliver improvements that directly impact customer experience, efficiency and performance
Claims Digital & Technology Lead - Leeds or Manchester employer: Avencia Consulting
Contact Detail:
Avencia Consulting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Digital & Technology Lead - Leeds or Manchester
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those at Markel. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Show your passion for digital transformation! When you get the chance to speak with hiring managers, share your ideas on how technology can enhance claims processes. Make it personal and relevant!
✨Tip Number 3
Prepare for interviews by understanding Markel's values. They’re all about trust and integrity, so think of examples from your past that showcase these traits. We want to see the real you!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace Claims Digital & Technology Lead - Leeds or Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Claims Digital & Technology Lead role. Highlight any relevant digital transformation projects you've led or been a part of, as this will show us you're ready to shape the future of claims.
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you’re passionate about modernising complex environments. Share specific examples of how you've influenced senior partners or improved customer outcomes through technology – we want to see your enthusiasm shine through!
Showcase Your Leadership Skills: Since this role involves influencing strategy at a leadership level, make sure to highlight your leadership experiences. Whether it’s leading a team or driving a project, let us know how you’ve made a difference in previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to lead meaningful digital change in our claims process.
How to prepare for a job interview at Avencia Consulting
✨Understand the Company Culture
Before your interview, take some time to research Markel's values and culture. They emphasise trust, integrity, and human connection, so think about how your own values align with theirs. Be ready to share examples of how you've demonstrated these qualities in your previous roles.
✨Showcase Your Digital Transformation Experience
As a Claims Digital Technology Lead, you'll need to demonstrate your expertise in leading digital change. Prepare specific examples of past projects where you successfully modernised processes or improved customer outcomes through technology. Highlight your ability to influence senior partners and drive strategy.
✨Prepare for Strategic Discussions
Since this role involves influencing strategy at a leadership level, be prepared to discuss your vision for digital transformation in claims. Think about current trends in the insurance industry and how they could apply to Markel. This shows that you're not just reactive but proactive in shaping the future.
✨Ask Insightful Questions
Interviews are a two-way street, so come armed with thoughtful questions. Ask about the challenges Markel faces in their digital transformation journey or how they measure success in improving customer experience. This demonstrates your genuine interest in the role and helps you assess if it's the right fit for you.