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For Companies At a Glance
- Tasks: Manage legal expenses claims from start to finish, ensuring smooth resolution.
- Company: Join a leading insurer with a strong reputation in legal cover.
- Benefits: Competitive salary, bonus, generous holiday, and flexible benefits.
- Why this job: Make a real difference in people's lives by resolving legal disputes.
- Qualifications: Experience in claims handling or civil litigation is essential.
- Other info: Great opportunities for training and career progression await you.
The predicted salary is between 36000 - 60000 £ per year.
Avencia are partnered with a leading insurer who are looking to recruit a Legal Expenses Claims Handler to be based in either their Manchester or Croydon office. The business provides legal expenses cover to professionals and commercial clients, supporting civil disputes across areas such as contract matters, property issues, landlord and tenant disputes, and defamation. This role will involve managing claims from first notification through to resolution, working closely with internal colleagues and external legal partners.
Key responsibilities
- Assess and validate civil litigation claims against policy terms and coverage
- Manage a varied caseload including contractual, property, nuisance and boundary disputes
- Review evidence, legal advice and prospects of success to determine appropriate claims strategy, including ADR where suitable
- Set and monitor reserves and ensure claims progress in line with agreed handling standards
- Communicate clearly with policyholders, solicitors and brokers, providing practical guidance throughout the claim
- Maintain accurate records and ensure compliance with internal and regulatory requirements
- Support audit activity and contribute to process improvements within the team
Skills & experience
Essential
- Experience in claims handling or civil litigation (for example within an insurer, legal practice, or advisory role)
- Good working knowledge of civil litigation processes and evidential requirements
- Strong analytical skills and sound judgement in decision-making
- Clear written and verbal communication skills, with the ability to explain legal concepts simply
- Strong organisational skills and the ability to manage multiple active cases
Desirable
- Legal qualifications (LLB, LPC, SQE, CILEx or similar)
- Experience in legal expenses insurance or civil liability claims
- Familiarity with CPR, ADR and digital claims systems
Benefits
- Competitive starting salary plus annual bonus
- 25 days' holiday plus Bank Holidays, with the option to buy or sell additional leave
- Contributory pension scheme, private medical and dental cover, life assurance, travel insurance and income protection
- Additional benefits such as season ticket loans and flexible benefits options
- Ongoing training and development support, with opportunities for career progression
Claims Handler in Manchester employer: Avencia Consulting Services
Contact Detail:
Avencia Consulting Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Handler in Manchester
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and understanding their claims process. Be ready to discuss how your experience aligns with their needs, especially in civil litigation and claims handling.
✨Tip Number 3
Practice your communication skills! Since you'll be dealing with policyholders and legal partners, being able to explain complex legal concepts simply is key. Role-play with a friend or use online resources to sharpen your skills.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Claims Handler in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Claims Handler role. Highlight your experience in claims handling or civil litigation, and don’t forget to showcase your analytical skills and decision-making abilities. We want to see how you can bring your unique skills to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific experiences that relate to managing claims and communicating with policyholders. Let us know what excites you about working with us at StudySmarter!
Showcase Your Communication Skills: Since clear communication is key in this role, make sure your written application reflects that. Use straightforward language and structure your thoughts logically. We appreciate clarity and want to see how you can explain complex legal concepts simply.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application directly and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Avencia Consulting Services
✨Know Your Claims Inside Out
Make sure you brush up on your knowledge of civil litigation processes and evidential requirements. Familiarise yourself with common claims scenarios, especially those related to contractual and property disputes, as this will help you demonstrate your expertise during the interview.
✨Showcase Your Communication Skills
Since clear communication is key in this role, practice explaining complex legal concepts in simple terms. You might even want to prepare a few examples of how you've successfully communicated with policyholders or solicitors in the past.
✨Demonstrate Your Analytical Skills
Be ready to discuss how you assess and validate claims against policy terms. Think of specific instances where your analytical skills made a difference in your decision-making process, and be prepared to share these examples.
✨Prepare Questions About the Role
Interviews are a two-way street! Prepare thoughtful questions about the claims handling process, team dynamics, and opportunities for professional development. This shows your genuine interest in the position and helps you gauge if it's the right fit for you.