Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage claims records, liaise with brokers, and support claims adjusters.
- Company: Join a leading insurer with a focus on career development.
- Benefits: Hybrid working, competitive salary, and fully funded CII qualifications.
- Why this job: Kickstart your career in insurance with real impact and growth opportunities.
- Qualifications: Experience in insurance or financial services and strong communication skills.
- Other info: Dynamic team environment with potential for progression.
The predicted salary is between 30000 - 42000 £ per year.
We\’re currently seeking candidates with an administrative background in insurance, legal, or financial services for a Claims Administration Assistant role based in Leeds.
This is an excellent opportunity to join a leading insurer, offering strong potential for career development and progression.
The role is offered on a hybrid working basis, with four days in the office and one day working from home.
Key responsibilities
-
Manage administrative tasks, including claims record keeping and manual processing to support claims adjusters.
-
Liaise with brokers and service providers via phone and email to build relationships and resolve claims queries.
-
Maintain accurate claims diaries and ensure timely closure of claims.
-
Update the Solicitors and Adjusters Database, recording third-party instructions.
-
Prepare Claims Experience reports and Bordereaux, compiling data from core systems.
-
Extract and interpret claims information to ensure regulatory compliance.
-
Support performance monitoring by refining team reports.
-
Assist with ad-hoc projects and general administrative duties.
Skills & experience
-
Previous experience in insurance, financial services, or legal environments is desirable.
-
Strong written and verbal communication skills.
-
Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook).
-
Keen to study towards CII qualifications (fully company-funded).
-
Able to run reports from in-house systems.
-
Excellent administrative and organisational skills.
Claims Assistant employer: Avencia Consulting Services
Contact Detail:
Avencia Consulting Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Assistant
✨Tip Number 1
Network like a pro! Reach out to people in the insurance, legal, or financial sectors. Use LinkedIn to connect with current employees at companies you're interested in. A friendly message can go a long way in getting your foot in the door.
✨Tip Number 2
Prepare for those interviews! Research common questions for Claims Assistant roles and practice your answers. We recommend using the STAR method (Situation, Task, Action, Result) to structure your responses and showcase your skills effectively.
✨Tip Number 3
Show off your tech skills! Make sure you’re comfortable with Microsoft Office and any other software mentioned in the job description. If you can demonstrate your proficiency during an interview, it’ll definitely give you an edge.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search. So, get that application in and let’s get you started on your career journey!
We think you need these skills to ace Claims Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your administrative experience in insurance, legal, or financial services. We want to see how your skills match the role, so don’t be shy about showcasing relevant tasks you've handled!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the Claims Assistant role and how your background makes you a perfect fit. Keep it friendly and professional – we love a personal touch!
Show Off Your Communication Skills: Since you'll be liaising with brokers and service providers, make sure your written application reflects your strong communication skills. Clear, concise language will show us you can handle the role's demands.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for this fantastic opportunity. Don’t miss out!
How to prepare for a job interview at Avencia Consulting Services
✨Know Your Stuff
Make sure you brush up on your knowledge of the insurance, legal, or financial services sectors. Familiarise yourself with common claims processes and terminology. This will not only help you answer questions confidently but also show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since the role involves liaising with brokers and service providers, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated in previous roles, especially in resolving queries or building relationships. This will demonstrate your strong verbal and written communication skills.
✨Get Organised
As a Claims Assistant, you'll need excellent organisational skills. Before the interview, think of ways you've managed multiple tasks or maintained accurate records in past jobs. Be ready to share these experiences to highlight your administrative capabilities.
✨Embrace Continuous Learning
Express your enthusiasm for professional development, especially regarding the CII qualifications. Mention any relevant courses or training you've undertaken, and be prepared to discuss how you plan to further your knowledge in the field. This shows you're committed to growing within the company.
