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For Companies At a Glance
- Tasks: Support multinational insurance programmes and ensure compliance across global networks.
- Company: Join a leading global Corporate & Specialty insurer with a focus on innovation.
- Benefits: Competitive salary, professional development, and opportunities for career growth.
- Why this job: Make an impact in the insurance industry while collaborating with diverse teams worldwide.
- Qualifications: 2+ years in International Programmes; analytical skills and attention to detail are key.
- Other info: Dynamic role with opportunities to mentor and support junior team members.
The predicted salary is between 36000 - 60000 £ per year.
About us
Avencia are partnered with a global Corporate & Specialty insurer who is seeking candidates with Multinational/International Programmes experience to join their Captive Services team.
The role
This position is focused on the efficient and effective servicing of Captive Accounts across a Global Network. The role operates within agreed underwriting and operational authorities, ensuring high standards of data quality and compliance. You will liaise closely with international servicing offices to understand local regulatory requirements, market practices and operational constraints, supporting the successful implementation of multinational programmes. You will support the Captive Manager and Captive Team Leader in delivering a first-class service proposition to Captive clients throughout the value chain.
Key accountabilities
- Support the implementation of Captive Multinational Programmes by liaising with servicing offices and regional hubs
- Validate instructions, ensure timely completion of required actions and resolve discrepancies with local parties
- Gather and share market intelligence on local regulations and practices impacting programme delivery
- Assess complex operational risks and escalate where necessary in line with policy
- Ensure adherence to KPIs and SLAs
- Track policies and premiums to support timely collection and issuance
- Assist with documentation for regulatory submissions where required
- Work with Credit Control to ensure accurate and swift premium movement and resolve queries
- Support Underwriters with premium allocation calculations and other tasks within agreed parameters
- Process premium bookings into PAS
- Assist with Clinical Trial certificate referrals and escalations
Continuous improvement and operational excellence:
- Identify and support implementation of process improvements
- Ensure policies are processed to agreed service standards for effective client servicing
- Ensure accurate and timely entry of data into systems including, but not limited to: Geras, Pool Re, Global Network Portals, One Flow, IP Web, Elto, ARGOS and E-Accounting
- Promptly raise and correct data errors, working with relevant internal teams
- Maintain accurate records for audit and regulatory purposes
Stakeholder engagement and collaboration:
- Build strong internal and external relationships to support communication and service delivery
- Participate in client meetings as required
- Act as an advocate for operational change and innovation
- Support and mentor junior team members to aid development and succession planning
- Undertake any additional tasks requested by senior leadership
Skills & experience
- Minimum 2 years' experience in International Programmes / Multinational Insurance
- Captives experience desirable but not essential
- Experience from insurer or broking environments considered
- Strong analytical and problem-solving skills, accuracy and attention to detail
- Highly organised with ability to prioritise workload to meet service standards
- Effective communicator with ability to work collaboratively across multiple teams
- Proficient in Excel, MS Word and accounting systems
- Strong understanding of insurance terminology across multiple lines of business
- Systems-aware with confidence in data capture and monitoring
- Proactive mindset with willingness to support change and continuous improvement
Captive Services International Programme Coordinator in City of London employer: Avencia Consulting Services
Contact Detail:
Avencia Consulting Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Captive Services International Programme Coordinator in City of London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their Captive Services and how they operate. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online resources. This will help you get comfortable with common questions and refine your responses, making you more confident when it counts.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the position. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Captive Services International Programme Coordinator in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of Captive Services International Programme Coordinator. Highlight your experience with multinational programmes and any relevant skills that match the job description. We want to see how you fit into our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background aligns with our needs. Be sure to mention any specific experiences that demonstrate your analytical and problem-solving skills.
Showcase Your Communication Skills: Since this role involves liaising with various teams and clients, it's important to showcase your communication skills in your application. Use clear and concise language, and don’t hesitate to share examples of how you've successfully collaborated in the past.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Avencia Consulting Services
✨Know Your Multinational Programmes
Make sure you brush up on your knowledge of multinational programmes and captive insurance. Be ready to discuss your previous experiences and how they relate to the role. This will show that you understand the complexities involved and can hit the ground running.
✨Showcase Your Analytical Skills
Since the role requires strong analytical and problem-solving skills, prepare examples from your past work where you've successfully tackled complex issues. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your attention to detail.
✨Familiarise Yourself with Regulatory Requirements
Research local regulatory requirements and market practices relevant to the role. Being able to discuss these during the interview will demonstrate your proactive mindset and readiness to support the implementation of multinational programmes effectively.
✨Engage and Communicate Effectively
Practice your communication skills, as you'll need to liaise with various teams and clients. Think about how you can build strong relationships and advocate for operational change. Prepare questions to ask the interviewer about team dynamics and collaboration to show your interest in working together.