AI Product Manager in City of Westminster

We’re looking for an experienced, disciplined, and technically robust AI product manager to support the ideation, definition, build, and considered iteration of the products we create through AWorks - working with clients, colleagues, and development teams to turn the hardest problems in the markets we serve into products which deliver exponential impact.

This will principally include product ownership of the suite of solutions we are building through Project Shybird – a pioneering, progressive piece of work to reinvent the learning value chain with AI, including how markets explore their capability requirements, define qualifications and learning programmes, design courses and create content, support personalised learning experiences, capture and act on deep insights from those experiences.

The successful candidate will have substantial product management experience, gleaned through in-house and/or consulting roles. You will have a strong technical skillset, enabling you to work with colleagues to ideate and define detailed technical requirements; oversee dev teams; and manage acceptance testing processes with business requirements owners.

The role spans the full product lifecycle, including:

• Conducting market, competitor, and innovation research to inform consideration of where we should/not invest in product development; what we can learn from others; what we can draw on – and who we can draw in; and how we can differentiate our solutions.
• Working with colleagues/clients to define clearly the problem to be solved with a given solution, including the customer pain points, dependencies, scoping boundaries, and success measures.
• Establishing a deep, substantial, and nuanced understanding of user needs, workflows, and behaviours through a combination of research, interviews, and business analysis.
• Supporting colleagues and subject matter experts to define detailed business requirements and translating those business requirements into build-ready functional and non-functional technical requirements which can be used to commission and manage development work.
• Providing colleagues with sound, evidenced, commercially astute advice on development costs and other considerations including the relative cost, customer impact, and therefore incremental return on investment of requirements decisions.
• Interfacing with and managing the work of on and offshore dev teams through the requirements, build, test, operate, and improve phases of the product lifecycle – including ownership of requirements backlog, acceptance testing, and roadmap documentation/processes.
• Leading product testing, piloting, and validation activities – including user acceptance testing and exploration of further opportunities for innovation and impact to inform both client configuration and product roadmap considerations.
• Supporting colleagues leading client implementation/adoption activities, including engagement with client-side business users and technical teams to ensure timely and effective solution configuration – and management of our dev team to deliver on the same.
• Monitoring product performance and benefits realisation, both with individual clients and at the aggregate level; identifying and addressing issues; identifying and proposing improvements as part of substantial roadmap and investment decisions.

Person specification:

• Demonstrable digital/AI product management expertise.
• Ideally formal training/accreditation in digital product management.
• Ability to facilitate discussions from ideation through to detailed requirements.
• Strong communication and presentation skills, internally and externally, at all levels.
• Enjoyment working in an entrepreneurial, commercial, high-performance environment.
• High levels of precision and presentational pride across all your work.

Working location: At least two days per week in the firm’s Farringdon office.

Package:

• Basic salary of £55-75k depending on expertise.
• Up to 20% bonus based on firm and individual performance.
• 27 days’ annual leave rising to 30 based on performance.
• Private medical and dental insurance.
• 4% pension contributions.