At a Glance
- Tasks: Manage key accounts, drive growth, and enhance customer satisfaction through strategic initiatives.
- Company: Avena, a forward-thinking company focused on customer success and sustainability.
- Benefits: Competitive salary, performance incentives, professional development, and a supportive work-life balance.
- Other info: Enjoy an inspiring workplace with opportunities for innovation and personal growth.
- Why this job: Join a dynamic team making a real impact while growing your career in a vibrant environment.
- Qualifications: Experience in customer service or account management with strong communication skills.
The predicted salary is between 45000 - 45000 £ per year.
About the role
The Key Account Executive at Avena plays a significant role in maintaining and enhancing customer relationships, ensuring satisfaction and retention.
Based in Norfolk, within the National Accounts department, this position focuses on strategic customer management, aiming to drive growth and retention through strategic account management, exceptional service and innovative solutions.
This role is an opportunity to contribute to Avena's mission of delivering outstanding service and driving customer success.
Key Responsibilities
- Achieve high sales performance and service excellence.
- Monitor account performance metrics closely, adapting strategies as necessary to meet growth objectives.
- Analyse customer feedback and market trends to identify opportunities for growth and service improvement.
- Strategically manage and grow a portfolio of internal key accounts, achieving specified growth targets.
- Develop and implement customer care strategies to enhance customer satisfaction and retention.
- Develop and execute strategies and plans that support the offering of new products and services within the region.
- Develop tailored account plans based on deep analysis of client needs and potential for expansion.
- Collaborate with internal teams to ensure a cohesive and comprehensive customer experience.
- Foster strong, collaborative relationships with internal stakeholders to ensure alignment of objectives and seamless execution of strategies.
- The right person for the role
- Proven experience in customer service or account management, with a strong focus on client care.
- Excellent communication and interpersonal skills, with the ability to build and maintain strong customer relationships.
- Strategic thinker with a data-driven approach to decision making and problem-solving.
- Demonstrated experience in account management and sales, with a proven track record of meeting or exceeding targets.
- Strong analytical skills to identify growth opportunities and challenges within key accounts.
- Excellent communication and negotiation skills, with the ability to engage and influence stakeholders.
- Capable of leading initiatives to drive account growth.
- Experience of CRM software and how it can be used effectively to improve Customer Retention and drive revenue growth.
- Computer Literate, proficient with Microsoft office suite software.
- Available to travel (over 10%)
- Full Clean driving licence.
What we offer
- An inspiring work environment where innovation and initiative are highly valued, and where every team member’s contribution is recognised.
- Thorough professional development opportunities to support your growth and career progression within a leading-edge company.
- An attractive remuneration package, inclusive of competitive salary, benefits, and performance-based incentives
- £45k OTE
- Pension Scheme
- Referral Program
- A culture that prioritises work-life balance, with policies and practices designed to support the well-being of our team.
- An opportunity to be part of a company that is making a difference, with a strong focus on sustainability, community engagement, and ethical business practices.
- Employee Assistance Program
State of the art Head office.
- On-site Gym
- Free parking.
- #J-18808-Ljbffr
Key Account Executive employer: Avena Group
Avena Group is an excellent employer that fosters a dynamic and supportive work culture, encouraging personal and professional growth. With a focus on collaboration between Sales and Marketing, employees benefit from a clear path for advancement and the potential for lucrative commission earnings. Located in a vibrant area, Avena Group offers a unique opportunity to be part of a forward-thinking team dedicated to driving success and innovation.
StudySmarter Expert Advice🤫
We think this is how you could land Key Account Executive
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Key Account Executive at Avena Group, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Avena Group. Tailor your message to explain why you’re drawn to them and how you can contribute as a Key Account Executive. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Key Account Executive
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Avena Group:When writing your cover letter, make sure to tailor your message specifically for Avena Group. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Avena Group
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Avena Group that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Avena Group that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Avena Group’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
