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- Tasks: Lead a dynamic team and create engaging in-store experiences for customers.
- Company: Join a leader in prestige beauty with a focus on diversity and inclusivity.
- Benefits: Enjoy competitive salary, product discounts, mental health support, and extensive training.
- Why this job: Perfect for ambitious individuals wanting to kickstart a fulfilling career in beauty.
- Qualifications: Retail management experience, strong leadership skills, and a passion for coaching required.
- Other info: Flexible hours and opportunities for growth within the Estee Lauder Companies.
The predicted salary is between 28800 - 43200 £ per year.
This is a job for the haircare obsessed. As one of our highly skilled Counter Managers, you will provide welcoming, authentic, and personalised service to our customers to achieve all customer service and sales targets. As an innovator in Haircare with a culture that has diversity and inclusivity at its core, we offer excellent training and development for you to grow your career. This is an exceptional opportunity for you to be Chief Executive Officer of your own store. You will have total accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, impactful in-store events, exceptional customer relationship management, and the leadership of a high-performing team.
If you are an ambitious self-starter with a flair for business planning and a passion for coaching others to reach their full potential, this could be the perfect role for you and the first step towards a long-term fulfilling career with a leader in prestige beauty. Many of our field executives and senior managers began their careers at the point of sale. This first-level management role, with exposure to business planning, consumer insights, event management, customer relationship management, front-line marketing, and development opportunities, will provide you with the all-round skills needed to progress further within the Beauty Industry and Estee Lauder Companies.
Compensation and Benefits:- Competitive industry salary
- Annual Leave & Family Leave
- Product discount/Staff Product Concession monthly credit spend allowance on many ELC brands
- Mental Health Wellbeing Initiatives (Unmind App and Employee Assistance Programme)
- Benefits platform with exclusive discounts and offers
- Work Life Connections – Employee Assistance Programme
- Extensive Training & development offering
- Proven retail management/assistant retail management experience, preferably within beauty or a fast-paced retail environment
- Ability to deliver services and product demos to clients utilising state-of-the-art technology
- Experience setting sales and customer service targets, sales analysis, and staff scheduling
- Previous retail operations experience including inventory and facilities management and cash reconciliation
- Proven track record of leading, coaching, and developing a team to succeed
- Experience of creating and executing in-store events
- Flexible availability across days/hours. Please discuss your availability further with the hiring manager before/during the interview.
- Proficient in Microsoft Office
- Proof of right to live and work in the country
Aveda and Origins - Counter Manager - Flannels - Meadowhall - 37.5 Hours employer: Aveda
Contact Detail:
Aveda Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Aveda and Origins - Counter Manager - Flannels - Meadowhall - 37.5 Hours
✨Tip Number 1
Familiarise yourself with Aveda and Origins products. Understanding their unique selling points and how they stand out in the beauty industry will help you engage customers effectively and demonstrate your passion for haircare.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed a team in the past. Highlight any specific instances where you coached team members to achieve sales targets or improve customer service.
✨Tip Number 3
Research the latest trends in the beauty industry, particularly in haircare. Being knowledgeable about current market trends will not only impress the hiring manager but also demonstrate your commitment to staying ahead in the field.
✨Tip Number 4
Prepare to discuss your experience with event management. Think of creative ideas for in-store events that could attract customers and enhance their shopping experience, as this is a key part of the Counter Manager role.
We think you need these skills to ace Aveda and Origins - Counter Manager - Flannels - Meadowhall - 37.5 Hours
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and qualifications required for the Counter Manager position. Tailor your application to highlight relevant experiences that align with these requirements.
Showcase Your Experience: In your CV and cover letter, emphasise your retail management experience, particularly in beauty or fast-paced environments. Provide specific examples of how you've led teams, set sales targets, and executed successful in-store events.
Personalise Your Cover Letter: Craft a compelling cover letter that reflects your passion for haircare and customer service. Mention why you are excited about the opportunity at Aveda and Origins and how your skills can contribute to their success.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application demonstrates attention to detail and professionalism, which are crucial in a customer-facing role.
How to prepare for a job interview at Aveda
✨Show Your Passion for Haircare
Make sure to express your enthusiasm for haircare during the interview. Share personal experiences or stories that highlight your love for the industry, as this role is all about being haircare obsessed.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led a team in the past. Discuss your coaching style and how you motivate others to achieve their potential, as this role requires strong leadership capabilities.
✨Be Ready to Discuss Business Planning
Since you'll be responsible for creating and executing a business plan, come prepared with ideas on how you would attract and retain customers. Think about strategic targeting and impactful in-store events you could implement.
✨Highlight Customer Relationship Management Experience
Share specific instances where you've excelled in customer service and relationship management. This will demonstrate your ability to provide personalised service and achieve sales targets, which are key aspects of the role.
