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- Tasks: Manage and grow relationships with channel partners in the UKI region.
- Company: Avaya is a leader in enterprise software, connecting organisations for better customer experiences.
- Benefits: Enjoy a supportive team environment with mentoring and career development opportunities.
- Why this job: Take ownership of high-value partnerships and develop executive-level skills in a dynamic market.
- Qualifications: 5-8 years of experience in Account Management or Channel Management preferred.
- Other info: Avaya values equality and offers a diverse workplace for all applicants.
The predicted salary is between 43200 - 72000 £ per year.
About Avaya
Avaya is an enterprise software leader that helps the world’s largest organizations and government agencies forge unbreakable connections. The Avaya Infinity platform unifies fragmented customer experiences, connecting the channels, insights, technologies, and workflows that together create enduring customer and employee relationships. We believe success is built through strong connections – with each other, with our work, and with our mission. At Avaya, you will find a community that values your contributions and supports your growth every step of the way.
Description
We are seeking a dynamic and results-driven Channel Account Manager III to manage and grow relationships with existing channel partners across the UKI region. This role is ideal for a mid-experience professional with a background in Telecommunications, IT, or Customer/Unified Communications, who is looking to expand their skill set by working with mature, established partner accounts and building C-level relationship expertise.
Key Responsibilities:
- Manage all aspects of partner engagement for assigned existing partners within the UKI region.
- Drive the adoption of Avaya’s solutions through the partner ecosystem, creating demand via indirect sales channels.
- Advocate for and implement Avaya’s partner financial incentive programs.
- Tailor partner offerings based on market segmentation, partner viability, and business models.
- Collaborate with internal stakeholders and partner teams to foster strong relationships, enhance demand, and increase certifications.
- Promote Avaya’s portfolio expansion and drive revenue growth through strategic partner enablement.
- Educate partners on available programs, offers, and tools to support business growth and incremental sales funnel development.
- Execute marketing and demand generation activities to boost partner margin growth.
- Ensure partners meet eligibility criteria, maintain certifications, and are competitively positioned in the market.
- Facilitate partner training and mentoring to encourage long-term success and alignment with Avaya strategies.
Ideal Candidate Profile:
- Previous experience as an Account Manager or Channel Account Manager is advantageous.
- Strong background in Telco, IT, or Customer/Unified Communications is preferred.
- Demonstrated ability to build and maintain trusted business relationships.
- Proven track record in managing channel partners and driving indirect sales growth.
- Excellent communication and negotiation skills, with the ability to influence and engage at all organizational levels, including C-suite.
- Self-motivated, collaborative, and able to work independently while benefiting from a structured support and mentoring environment.
Why This Role?
- This is an exciting opportunity for someone looking to take ownership of high-value, mature partner relationships.
- Develop executive-level stakeholder management skills.
- Be part of a supportive team environment with mentoring and career development opportunities.
- Play a key role in shaping partner strategies in a well-established market.
Experience: 5 - 8 Years of Experience
Channel Account Manager III employer: Avaya
Contact Detail:
Avaya Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Channel Account Manager III
✨Tip Number 1
Familiarise yourself with Avaya's products and services, especially the Infinity platform. Understanding how these solutions can benefit channel partners will help you articulate their value during discussions.
✨Tip Number 2
Network with professionals in the Telecommunications and IT sectors. Attend industry events or webinars to connect with potential colleagues and partners, which can provide insights into the role and company culture.
✨Tip Number 3
Prepare to discuss your experience in managing channel partners and driving indirect sales growth. Be ready to share specific examples of how you've built relationships and influenced decision-making at the C-suite level.
✨Tip Number 4
Showcase your collaborative skills by highlighting past experiences where you've worked with internal stakeholders to achieve common goals. This will demonstrate your ability to foster strong relationships within a team environment.
We think you need these skills to ace Channel Account Manager III
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and ideal candidate profile. Tailor your application to highlight relevant experience in telecommunications, IT, or customer/unified communications.
Craft a Compelling CV: Ensure your CV showcases your previous experience as an Account Manager or Channel Account Manager. Highlight specific achievements in managing channel partners and driving indirect sales growth, using metrics where possible.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Discuss how your skills align with Avaya's mission of fostering strong connections and your ability to build trusted business relationships.
Highlight Communication Skills: Emphasise your excellent communication and negotiation skills in both your CV and cover letter. Provide examples of how you've influenced and engaged stakeholders at various organisational levels, particularly C-suite executives.
How to prepare for a job interview at Avaya
✨Research Avaya's Solutions
Before the interview, take some time to understand Avaya's products and services, especially the Infinity platform. Familiarising yourself with their offerings will help you discuss how you can drive adoption through channel partners.
✨Showcase Your Relationship-Building Skills
Be prepared to share examples of how you've successfully built and maintained relationships with channel partners in the past. Highlight your experience in managing partner engagement and driving indirect sales growth.
✨Prepare for C-Level Conversations
Since this role involves engaging with C-suite executives, practice articulating your thoughts clearly and confidently. Think of scenarios where you've influenced decision-makers and be ready to discuss them.
✨Demonstrate Your Self-Motivation
The ideal candidate is self-motivated and able to work independently. Be ready to discuss how you've taken initiative in previous roles, particularly in driving partner success and executing marketing activities.
