At a Glance
- Tasks: Join our team as a Receptionist, managing front desk operations and supporting staff.
- Company: Regis is a leading aged care provider, positively impacting lives across Australia.
- Benefits: Enjoy flexible hours, personal development opportunities, and wellness support.
- Other info: Located near Brighton beach, this role offers a vibrant work environment.
- Why this job: Make a meaningful difference in the lives of older people while growing your career.
- Qualifications: Previous reception experience, strong IT skills, and a friendly disposition are essential.
The predicted salary is between 20000 - 30000 £ per year.
There’s something special about what we do at Regis. Our hearts and minds approach is at the core of who we are. We know that real care isn’t only about meeting needs, it’s about truly knowing the people we look after. Real impact isn’t measured by numbers, it’s felt. And making a meaningful difference today means improving aged care for tomorrow.
With a highly diverse workforce, Regis is proud to support over 10,000 residents and clients across residential aged care homes, home care, retirement living, day therapy and day respite centres. The work we do positively impacts the lives of older people and their families. It really is work you can feel good about.
The Opportunity: We currently have an opportunity for a Part-time Receptionist (Monday, Thursday to Saturday 9am to 5pm) to join our team at Regis Brighton. This role would require and would suit someone who has previous knowledge in rostering and is outgoing, friendly, and who relates well to the elderly. It requires someone with excellent phone manners and IT Skills, particularly Microsoft Word and Excel.
Regis Brighton is a quaint, friendly residence located just a 6-minute drive from Melbourne’s iconic Brighton beach, and moments away from Bay Street’s vibrant shopping precinct and train station.
The important role you will play:
- Outstanding organizational skills and ability to prioritise and multi-task
- A warm and personable disposition
- Effective at building internal and external stakeholder relationships
- Demonstrates initiative
- Maintain files and documentation
- General administration and data entry
- Stationery ordering and petty cash management
- Assisting with staff rosters and training schedules
- Ensure efficient operation of the front reception area
- Assisting with visitor enquiries and conducting home tours
- Administrative support for other departments of the home
What you will bring to the role:
- Previous experience working in a busy reception role
- Ability to multi-task and meet deadlines in an autonomous capacity
- Strong accuracy and data entry skills
- PC literacy, including Microsoft Office Suite (particularly Word and Excel)
- Ability to learn internal software systems
- Excellent written and verbal communication skills
- Outstanding communication, telephone and customer service skills
- Experience working within a busy and constantly changing environment
- Strong attention to detail
- Bright and friendly demeanour, with a willingness to assist with all customer and resident enquiries
What our people love about working here: As a team that supports older people to live life on their terms, we genuinely care - for our people, our work and the elderly. We make a big deal of recognising and supporting you, creating a culture of mutual respect, and offering more opportunities to build your career.
We believe in the power of hearts and minds. We know how the little things make a real difference. We are a close-knit, collaborative team that values kindness and puts your wellbeing first. Our commitment to your safety shines through in our Circle of Care initiative, the winner in the Safer and Supported Workforce Awards 2024, which ensures you are physically and psychologically safe at work. We want you to feel seen, valued, and respected for who you are as an individual and the professional skills you bring to the team. We celebrate your work, support your life outside of work and consider you one of our own from the start.
Benefits that support and reward you:
- Enjoy a flexible working environment giving you better life balance and wellbeing
- Lots of opportunities to realise your potential in an organisation that invests in your personal development.
- Be supported to grow, learn, and explore new career pathways or specialisations across Australia
- Salary packaging through Maxxia
- Caring for your wellbeing through discounts on health insurance and gym membership, and free access to counselling, financial guidance and personal support
- An Employee Referral Program, where you can get financially rewarded for recommending friends for roles at Regis
- Plus, we have reward and recognition programs celebrating your hard work
At Regis, real impact starts with you. No matter your role, you can take pride in knowing you are making a real, lasting impact on people’s lives and helping to shape the future of aged care in Australia. It is work you can feel good about.
To work in residential aged care, you will need to provide satisfactory background checks, including NDIS or police check (role dependent), current year flu vaccination, and certification proof.
Receptionist - Brighton employer: Avature
At Regis Brighton, we pride ourselves on creating a supportive and inclusive work environment where every team member is valued. Our commitment to employee wellbeing and professional growth is evident through our flexible working arrangements, extensive development opportunities, and a culture that prioritises kindness and respect. Join us in making a meaningful difference in the lives of older Australians while enjoying the vibrant surroundings of Brighton.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist - Brighton
✨Tip Number 1
Familiarise yourself with the aged care sector and the specific needs of elderly residents. Understanding their requirements will help you connect better during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Practice your phone manners and customer service skills. Since the role requires excellent communication, consider role-playing common scenarios you might encounter as a receptionist to build your confidence.
✨Tip Number 3
Network with current or former employees of Regis or similar organisations. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.
✨Tip Number 4
Showcase your organisational skills by preparing examples of how you've successfully managed multiple tasks in previous roles. This will highlight your ability to prioritise and multitask, which is crucial for the receptionist position.
We think you need these skills to ace Receptionist - Brighton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience, especially in reception roles. Emphasise your organisational skills, customer service experience, and proficiency with Microsoft Office, particularly Word and Excel.
Craft a Compelling Cover Letter:Write a cover letter that reflects your understanding of Regis's values and mission. Share specific examples of how your previous experiences align with the role and demonstrate your warm and personable disposition.
Showcase Your Communication Skills:Since the role requires excellent written and verbal communication skills, ensure your application is free from errors. Use clear and concise language to convey your enthusiasm for the position and your ability to relate well to the elderly.
Highlight Relevant Experience:In your application, mention any previous experience in busy reception environments or roles that required multitasking. Discuss how you managed priorities and maintained attention to detail in those situations.
How to prepare for a job interview at Avature
✨Show Your Warmth
As a receptionist, you'll be the first point of contact for residents and visitors. Make sure to convey your friendly and approachable nature during the interview. Share examples of how you've built relationships in previous roles, especially with elderly clients.
✨Demonstrate Organisational Skills
Highlight your ability to multitask and manage various responsibilities effectively. Discuss any past experiences where you successfully handled busy reception duties, managed schedules, or prioritised tasks under pressure.
✨Familiarise Yourself with Microsoft Office
Since the role requires proficiency in Microsoft Word and Excel, brush up on these applications before the interview. Be prepared to discuss how you've used them in previous jobs, particularly for data entry and documentation.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and customer service abilities. Think of scenarios where you had to deal with difficult situations or inquiries, and explain how you resolved them while maintaining a positive attitude.
