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- Tasks: Join Lenovo as a Process Mapping Specialist to optimise global sales workflows.
- Company: Lenovo is a leading global tech company, focused on smarter technology for all.
- Benefits: Enjoy perks like private medical, holiday purchase, and discounts on Lenovo products.
- Why this job: Be part of a transformative project that enhances customer experiences and drives innovation.
- Qualifications: Experience in process mapping and business analysis; familiarity with sales tools is a plus.
- Other info: Work in a diverse team and gain exposure to executive-level initiatives.
The predicted salary is between 36000 - 60000 ÂŁ per year.
We are offering an exciting opportunity to be part of a global, high-impact transformation initiative at Lenovo as part of a multi-year WW project (Pinnacle). As a Process Mapping Specialist, you will play a critical role in shaping the future of how we deliver quotes, configure solutions, and serve our customers across the world. This role is central to Lenovo’s WW mission to modernize and streamline our sales tools and processes to help our sellers gain competitive advantage in this new era of AI. You will work cross-functionally to document, analyze, and optimize workflows that touch every stage of the quote-to-order lifecycle with a view to improving overall time to quote.
Your Key Responsibilities:
- Develop and maintain end-to-end process maps for global workflows using tools like Lucidchart, Visio, or Miro.
- Collaborate with WW stakeholders in Sales, Pricing, Product Teams, Finance, Operations, LXG, DT and BTiT across multiple GEOs and BGs to gather process insights and pain points.
- Identify inefficiencies, gaps, and opportunities for automation or simplification in both regional and global workflows.
- Document “as-is” and collaborate with internal stakeholders to define “to-be” processes to support Lenovo’s transformation roadmap.
- Ensure process alignment with Lenovo’s global governance standards and business architecture.
- Create visual documentation to support solution design, training, testing, and change adoption.
Your Knowledge and Experience:
- Experience in process mapping, business analysis, or CPQ operations.
- Proficient in process mapping tools (Lucidchart, Visio, Miro, or similar).
- Familiarity with platforms and tools LBPi/LBPe, Dynamics, LSC, Smart Find, Embedded Services, ISG Configurator etc.
- Direct selling experience, or deep understanding of frontline sales needs, understanding of sales tools and processes.
- Experience supporting large-scale process improvement or system transformation initiatives.
- Lean Six Sigma or other continuous improvement certifications.
- Experience in Agile projects, using tools like Jira, Confluence, or similar platforms.
- Experience with communication and collaboration skills across geographies and functions.
What Do We Offer:
- Holiday purchase
- Private medical
- Income protection
- Positive work life balance
- Learning and development
- Life insurance
- Lenovo and Motorola products discounts
- Cycle to work
- MyGymDiscounts
- Mortgage advice and support
- Referral bonus
- Electric car salary sacrifice scheme
- Free onsite parking
Why This Role Matters:
This is more than a process role—it’s a strategic opportunity to help support the future of Lenovo’s sales organisation through WW improvements. Your work will enable faster quoting, better customer experiences, and streamlined operations that scale across multiple geographies and business models. You’ll be directly contributing to how Lenovo sells, competes, and grows globally. You’ll also gain exposure to executive-level initiatives, collaborate with diverse teams, and position yourself at the forefront of Lenovo’s digital evolution.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.
Process Mapping & Design Specialist employer: Avature
Contact Detail:
Avature Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Process Mapping & Design Specialist
✨Tip Number 1
Familiarise yourself with the specific process mapping tools mentioned in the job description, such as Lucidchart, Visio, and Miro. Having hands-on experience with these tools will not only boost your confidence but also demonstrate your readiness to hit the ground running.
✨Tip Number 2
Research Lenovo's current sales processes and any recent changes or innovations they have implemented. This knowledge will help you engage in meaningful conversations during interviews and show that you're genuinely interested in contributing to their transformation initiatives.
✨Tip Number 3
Network with current or former employees of Lenovo, especially those in similar roles. They can provide valuable insights into the company culture and expectations, which can be a great advantage when discussing your fit for the role.
✨Tip Number 4
Prepare to discuss your experience with process improvement methodologies like Lean Six Sigma. Be ready to share specific examples of how you've successfully identified inefficiencies and implemented solutions in previous roles, as this aligns closely with the responsibilities of the position.
We think you need these skills to ace Process Mapping & Design Specialist
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Process Mapping & Design Specialist position. Tailor your application to highlight relevant experience in process mapping, business analysis, and any tools mentioned in the job description.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience with process mapping tools like Lucidchart, Visio, or Miro. Mention any previous roles where you identified inefficiencies or contributed to process improvements, especially in a sales context.
Showcase Collaboration Skills: Since the role involves working cross-functionally, include examples of how you've successfully collaborated with different teams or stakeholders in past projects. This will demonstrate your ability to work effectively in a diverse environment.
Craft a Compelling Cover Letter: Use your cover letter to tell a story about your passion for process improvement and how it aligns with Lenovo's mission. Be specific about how your skills can contribute to their goals, particularly in enhancing customer experiences and streamlining operations.
How to prepare for a job interview at Avature
✨Know Your Tools
Familiarise yourself with process mapping tools like Lucidchart, Visio, or Miro. Be prepared to discuss your experience with these tools and how you've used them to create effective process maps in previous roles.
✨Understand the Sales Process
Since this role is closely tied to sales, ensure you have a solid understanding of the quote-to-order lifecycle. Be ready to share insights on how you can improve efficiency and customer experience within this framework.
✨Showcase Your Collaboration Skills
This position requires working cross-functionally with various teams. Prepare examples of how you've successfully collaborated with different stakeholders in the past to gather insights and drive process improvements.
✨Highlight Continuous Improvement Experience
If you have Lean Six Sigma or other continuous improvement certifications, make sure to mention them. Discuss any relevant projects where you've implemented process improvements and the impact they had on the organisation.
