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- Tasks: Engage customers in-store, providing tailored beauty consultations and product recommendations.
- Company: Join L'Oréal, a leader in the beauty industry with iconic brands like Lancôme and YSL.
- Benefits: Enjoy competitive salary, commission, 30 days holiday, and access to exclusive products.
- Why this job: Be part of a vibrant team, develop your beauty expertise, and make genuine connections.
- Qualifications: No prior experience needed; just a passion for beauty and people!
- Other info: Comprehensive training provided, with opportunities for career progression within the company.
The predicted salary is between 24000 - 36000 £ per year.
When you love your work and the people you work with, amazing things happen. Freedom to go beyond, that’s the beauty of L’Oréal. Are you passionate about all things beauty? Do you love making people feel amazing? Then we would love to connect with you!
You will be a Brand Ambassador across the L’Oréal Luxe prestigious portfolio of brands that are dominating the beauty market across Cosmetics, Skincare and Fragrance: Lancôme, Yves Saint Laurent, Giorgio Armani, and Luxury Designer Fragrances.
Hosting your customers across our beauty play zones, you will immerse them in memorable and genuine face-to-face store experiences, developing personal connections with your customers to build trust and loyalty. Being a personal shopper for your customers allows you to identify and understand needs, providing tailored recommendations and education on products. You will make it your own but make it all about them.
You will ooze passion for our brands and delivering exceptional service; even if you don’t have experience within this industry, we will give you the tools you need to be a beauty expert! You love keeping up to date with the latest cosmetics and skincare trends and applications. Our teams are passionate about cross-category selling across our iconic products, by sharing key benefits and features of our products.
You are a real people person and love meeting new people, being able to host your new and existing customers in store, taking them on a personalized journey! Delivering individual consultations, by demonstrating empathy with tailored recommendations. You will proactively approach customers in a warm and friendly manner to provide a world-class customer experience.
You will be self-driven and can motivate yourself to deliver on individual sales targets, occasionally being the sole ambassador for your team. Your induction will consist of regular training with your Area Manager, Education Mentor, and Peers. From the beginning, you will be set up online with induction modules across Retail Skills, Skin Care, Make-Up, and Fragrance. Following this, a full training induction will also be held in our beautiful head office in Hammersmith, London, to support your success.
You will attend quarterly team trainings where you will have an intro to all new launches, application techniques, and get to play with all our new iconic products! You will have access to E-Learning modules where you can develop yourself; we will support your development with a best-in-the-business experience.
The future is yours! We will support your progression leading into an elevated Beauty Advisor, Metier training role, and Team Management roles.
Benefits And Rewards:
- Competitive Salary & Commission Scheme
- Access to 35 brands worth of products within our L’Oréal Staff Shop
- 30 days holiday (inclusive of BH’s)
- Additional support on Mental health and financial advice is also on offer
Working for L’Oréal means you can be a part of our wider workforce to be a part of the sustainability journey we are on. L’Oréal for the future!
At L’Oréal, we take pride in creating a diverse, equitable, and inclusive environment where everyone is welcome, and their contributions are valued. When we recruit, hire, train, promote or engage in any other employment practice, we are committed to being an inclusive employer regardless of race, religion, gender identity, sexual orientation, national origin, age, socioeconomic status, medical condition or disability, or any other protected status. When we look for talent, we welcome difference - different backgrounds, experiences, personalities, and perspectives. The beauty we find in our differences gives us the freedom to go beyond. That’s the beauty of L’Oréal.
Multi-brands Customer Host Sephora Stratford (37.5 Hours) employer: Avature
Contact Detail:
Avature Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Multi-brands Customer Host Sephora Stratford (37.5 Hours)
✨Tip Number 1
Familiarise yourself with L'Oréal's brand portfolio, especially the luxury brands like Lancôme and Yves Saint Laurent. Understanding their unique selling points and current trends will help you engage customers effectively.
✨Tip Number 2
Practice your customer interaction skills by role-playing with friends or family. This will help you become more comfortable in approaching customers and providing tailored recommendations.
✨Tip Number 3
Stay updated on the latest beauty trends and product launches. Follow beauty influencers and brands on social media to gather insights that you can share with customers during consultations.
✨Tip Number 4
Network with current employees or attend beauty events to gain insider knowledge about the company culture and expectations. This can give you an edge in understanding what it takes to succeed as a Multi-brands Customer Host.
We think you need these skills to ace Multi-brands Customer Host Sephora Stratford (37.5 Hours)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what L'Oréal is looking for in a Multi-brands Customer Host. Highlight your passion for beauty and customer service in your application.
Tailor Your CV: Make sure your CV reflects relevant experience, even if it's not directly in the beauty industry. Emphasise skills like customer interaction, sales, and any experience with beauty products or trends.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the brands you'll represent. Share personal experiences that demonstrate your ability to connect with customers and provide exceptional service.
Showcase Your Knowledge: In your application, mention any knowledge you have about L'Oréal's brands and products. Discuss current beauty trends and how you can contribute to creating memorable customer experiences.
How to prepare for a job interview at Avature
✨Show Your Passion for Beauty
Make sure to express your enthusiasm for the beauty industry during the interview. Share your favourite products, trends, or brands, and explain why they inspire you. This will demonstrate that you are genuinely interested in the role and the brands you'll be representing.
✨Prepare for Customer Interaction Scenarios
Think about how you would approach different customer scenarios. Be ready to discuss how you would engage with customers, understand their needs, and provide tailored recommendations. This will showcase your ability to connect with people and deliver exceptional service.
✨Familiarise Yourself with L'Oréal's Brands
Research the specific brands within L'Oréal's portfolio, such as Lancôme and Yves Saint Laurent. Understand their unique selling points and recent product launches. This knowledge will help you answer questions confidently and show that you're proactive in learning about the company.
✨Highlight Your Team Spirit
Even though the role may involve individual sales targets, emphasise your ability to work well in a team. Share examples of how you've collaborated with others in previous roles, as this aligns with the company's focus on teamwork and support during training and development.
