Design & UX Design Associate London, GB

Our Designers sit in a part of IBM called Enterprise Experience Design, where we focus on creating great experiences for a huge range of users; employees, customers, users, patients and many more. We have a thriving design community with over 140 members, with regular access to training, social events, “field trips” and a great mentoring and coaching network. In this role, you\’ll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology. Your role and responsibilities At IBM our designers are responsible for ensuring the service or product addresses the needs of the people who use it and making sure it also meets the business objectives of the client. Designers are an essential member of any cross functional team, to act as a conduit between the users and the business. Through Enterprise Design Thinking by IBM, and a variety of other user-centred design approaches, you will deliver user centred outcomes in agile teams, working closely with product owners, developers, testers, business analysts and many more to design and build services based on web, mobile and new emerging technologies. You’ll make the work better for your users by uncovering vital user insights, identifying ways to address them, and communicating these designs to the developers who build them As a Design Associate you’ll join a team with other designers working on new features for one of our diverse clients. You’ll spend your day researching and reviewing findings, creating designs and iterating through testing and collaboration from senior designers, creating detailed design specifications to help with handover to developers, and talking about your designs with stakeholders and senior leadership. You’ll be expected to bring design experience from your academic training or previous employment and be able to manage completing design work as part of a wider design team, and learn from the people around you as you grow your career across: · Service design: collecting user insights to determine the shape of a service and how it services all its users, including internal users and non-digital channels · UX design: architecting and defining the on-screen experience and how users move through the architecture. · Visual design: ensuring that the designs communicate effectively with the experience in an accessible and delightful way. · User research: responsible for strategizing how to collect vital data, undertaking the research and synthesising it into tangible and meaningful user needs. · Content Design: evaluating needs and crafting clear, concise and accessible language to help users navigate services and communications Our Design Associates go on to become Senior Designers, Design Directors and Design Principals leading design across key IBM clients like NHS, Scottish Government, Boots, Wimbledon and Ferrari. Required education Bachelor\’s Degree Preferred education None Required technical and professional expertise Professional and Technical expertise: Degree in a human-centred or design subject Experience researching or designing products, systems or services for people as part of an academic project, internship, freelance or professional job, or similar. A portfolio showcasing your relevant work will be required as part of your Application Form which will be sent to you Application Deadline: The closing date for applications is Wednesday, 25th June. Please note, however, that we may close this role earlier if the volume of applications reaches our capacity. We highly recommend submitting your application before this date to avoid disappointment. Assessment Availability Requirements: Assessment Centres are scheduled for the week commencing 14th July. Your availability for this week is critical as Assessment Centre attendance is mandatory and there will be no option to choose your date. Spots are limited, so please ensure your calendar is clear. In the event you progress to the Final Interview stage, these will take place during the week commencing Monday, 21st July. Again, your attendance is mandatory and there will be no flexibility in scheduling. You will be allocated a slot, so please make sure your schedule is free for this week. ABOUT BUSINESS UNIT IBM Consulting is IBM’s consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients’ businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet. YOUR LIFE @ IBM In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better. Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background. Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do. Are you ready to be an IBMer? ABOUT IBM IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world. Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world. IBM is proud to be an equal-opportunity employer. All qualifiedapplicants will receive consideration for employment without regard to race,color, religion, sex, gender, gender identity or expression, sexualorientation, national origin, caste, genetics, pregnancy, disability,neurodivergence, age, veteran status, or other characteristics. IBM is alsocommitted to compliance with all fair employment practices regardingcitizenship and immigration status. OTHER RELEVANT JOB DETAILS IBM wants you to bring your whole self to work and for you this might mean the ability to work flexibly. If you are interested in a flexible working pattern, please talk to our recruitment team to find out if this is possible in the current working environment. Job Title Design Associate Job ID 39916 City / Township / Village London State / Province London, City of Country United Kingdom Work arrangement Hybrid Area of work Design & UX Employment type Regular Position type Entry Level Up to 80% or 4 days a week (home on weekends – based on project requirements) Company Shift General (daytime) Is this role a commissionable/sales incentive based position? #J-18808-Ljbffr