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For Companies At a Glance
- Tasks: Manage hardware provisioning and support for users in a fast-paced environment.
- Company: Join AVASO Technology, a global leader in IT solutions and services.
- Benefits: Enjoy competitive salary, career growth, and continuous learning opportunities.
- Why this job: Be part of a dynamic team shaping the future of IT with cutting-edge technology.
- Qualifications: Experience with ticketing systems and strong interpersonal skills required.
- Other info: Work onsite in Bishopsgate, London, with a focus on accuracy and detail.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Company Overview
AVASO Technology is a global leader in providing IT solutions and services, specializing in offering top‑tier support and managed services. We are committed to delivering cutting‑edge technology solutions to our clients worldwide. If you’re a passionate IT professional with hands‑on experience in desktop support, join us at AVASO to help businesses thrive with reliable and efficient IT services.
Position Overview
We are seeking a highly professional and polished Hardware Asset Management Analyst. The IT provisioning team is responsible for provisioning and deploying hardware to users in the EMEA region and the timely and accurate recovery of assets. The provisioning specialist will manage cases through the ticketing system (SupportForce), deploy and configure hardware for end users, handle shipping & receiving, logistics, and ticketing tasks. Your primary focus will be providing hardware to new employees, replacements through our break‑fix process, working hardware provisioning cases, shipping asset recovery kits, tracking shipments, and updating asset records. We seek someone who can hit the ground running to manage multiple responsibilities and projects while producing high‑quality work.
Key Responsibilities
- Managing case‑work through our ticketing system.
- Deploying and assigning hardware to users.
- Contacting internal and external users for pickup and delivery information.
- Shipping asset return kits to internal and external users.
- Updating asset inventory records and support cases.
- Shipping and receiving assets.
Required Skills/Experience
- Experience with support ticketing systems.
- Proficiency in Microsoft Excel, Google Sheets, or similar software.
- Excellent interpersonal skills; ability to articulate verbally and in writing.
- Ability to excel in a fast‑growing, fast‑paced environment delivering accuracy while managing deadlines and adapting to changing priorities.
- Ability to juggle multiple projects and tasks, and to work with deadlines in a fast‑paced environment.
- Exhibit attention to detail.
- Demonstrate initiative.
- Ability to work independently.
Why AVASO Technology?
- Join a dynamic and innovative team with a global presence.
- Opportunities for career growth and continuous learning.
- Competitive salary and benefits package.
- Work with cutting‑edge technologies to shape the future of IT solutions.
Equal Employment Opportunity (EEO) Statement
AVASO Technology Solutions (referred as “Avaso”) do not discriminate against any employee or applicant for employment on the basis of race, color, sex, creed, religion, national origin, gender, sexual orientation, age, gender identity, pregnancy, genetic information, disability, protected veteran status, or any other status protected by state or local law, and to provide equal employment opportunity. Avaso is committed to providing a work environment that is free from discrimination and harassment, and we expect all employees to conduct themselves in a manner that reflects this commitment in all employment endeavors. All employment decisions are based on qualifications, merit, and business need.
How to Apply
Ready to take your career to the next level? Apply now by clicking the "Easy Apply" button or send your resume to GaganPreet.Kour@avasotech.com (Please do mention the Location you’re applying for).
Hardware Specialist employer: AVASO Technology Solutions
Contact Detail:
AVASO Technology Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hardware Specialist
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, especially those who work at AVASO or similar companies. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for the interview by researching AVASO's latest projects and technologies. Show us that you’re not just another candidate; demonstrate your passion for their mission and how your skills can contribute to their success.
✨Tip Number 3
Practice your responses to common interview questions, but keep it natural. We want to see your personality shine through, so don’t be afraid to let your enthusiasm for hardware management and IT support come across!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows us that you’re genuinely interested in the role. Plus, it’s a great chance to reiterate why you’d be a perfect fit!
We think you need these skills to ace Hardware Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Hardware Specialist role. Highlight your experience with support ticketing systems and any relevant hardware provisioning tasks you've handled. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about IT and how your hands-on experience makes you a great fit for our team. Keep it professional but let your personality come through!
Showcase Your Skills: Don’t forget to mention your proficiency in tools like Microsoft Excel or Google Sheets. We love detail-oriented candidates who can juggle multiple projects, so give us examples of how you've done this in the past!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications better and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at AVASO Technology Solutions
✨Know Your Hardware Inside Out
Make sure you brush up on your knowledge of hardware components and provisioning processes. Familiarise yourself with common issues and solutions, as well as the ticketing system they use. This will show that you're not just passionate but also prepared to hit the ground running.
✨Demonstrate Your Organisational Skills
Since the role involves managing multiple projects and tasks, be ready to discuss how you prioritise and organise your workload. Bring examples from your past experiences where you successfully juggled various responsibilities while maintaining high-quality work.
✨Show Off Your Interpersonal Skills
This position requires excellent communication skills, so be prepared to showcase your ability to articulate ideas clearly. Practice answering questions in a way that highlights your interpersonal skills, especially when discussing how you handle interactions with both internal and external users.
✨Be Ready for Scenario Questions
Expect to face scenario-based questions that test your problem-solving abilities in a fast-paced environment. Think of specific situations where you had to adapt quickly to changing priorities or manage tight deadlines, and be ready to share those stories.
