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- Tasks: Support and improve automation systems in a fast-paced food manufacturing environment.
- Company: Join Avara Foods, a leading UK food business supplying chicken and turkey to major retailers.
- Benefits: Enjoy 31 days holiday, a secure contract, and access to mental health support and discounts.
- Why this job: Be part of a dynamic team in an advanced facility, making a real impact on food quality.
- Qualifications: HNC/HND in Electrical or Automation Systems; Siemens TIA Portal Level 3 certification required.
- Other info: Work Monday to Friday, with opportunities for continuous training and career development.
The predicted salary is between 36000 - 60000 £ per year.
Who are we, and what do we do? You may not have heard of us, but there’s a good chance you’ve enjoyed our products. Avara Foods is one of the UK’s leading food businesses, supplying chicken and turkey to the country’s major supermarkets and well-known restaurants. We own and manage our entire supply chain, from farms to factory and all the way to the customer door – meaning we have careers that cover a whole range of functions. We have major processing sites across England and Wales, and an agricultural network of over 350 farms, spanning from North Yorkshire to the South Coast and Wales.
A Little About Our Telford Site: Our advanced manufacturing site in Telford is one of our main processing facilities, processing up to 1.5 million birds per week. There are over 1,200 talented people employed at our Telford site, helping us to deliver high quality products to our customers and making the business a trusted leader in fresh foods. We’ve recently invested £2.3 million in technology and equipment, making it one of the most advanced food manufacturing facilities in the UK.
About The Role: Are you passionate about Engineering? Looking for a new challenge? Do you have experience as Control System Technical Support Engineer? As an inclusive, forward-thinking business, we take pride in our approach to investing in our people across Avara Foods and are looking for a highly competent and motivated Engineer to join our Engineering Team, based at our Telford site. The role is a combination of factory-based and office-based so you’ll be working in a fast-paced, dynamic FMCG factory environment which is noisy and refrigerated in some areas, manufacturing short shelf life products where hygiene standards are critical. As a Control System Technical Support Engineer, you’ll be working Monday to Friday, 08:00 to 17:00.
What will you be doing as Control System Technical Support Engineer at Avara? As a Control System Technical Support Engineer, you will provide technical support, fault diagnosis, and continuous improvement for site automation systems, including Siemens TIA Portal, WINCC, SCADA/HMI platforms, SQL databases, industrial networking, and system integration. You will also support system development and ensure compliance within control systems.
What will your key responsibilities as a Control System Technical Support Engineer include?
- Provide Level 3 technical support for Siemens TIA Portal systems and SCADA/HMI platforms (WinCC, Proface, Weintek).
- Troubleshoot and maintain industrial automation systems, including VSDs and multidisciplinary setups (mechanical, pneumatic, hydraulic).
- Monitor and maintain control system performance through preventative maintenance and system updates.
- Work with OPC communication protocols (Kepware, OPC UA/DA) and Modbus TCP/IP networks.
- Develop and support automation software using C#, Visual Basic, Linux, and SQL.
- Configure and maintain industrial networks and integrate new equipment with legacy systems.
- Ensure accurate documentation of logic changes, wiring diagrams, and system backups.
- Maintain compliance with industrial and cyber-security standards (e.g., IEC 62443, NIS2, GAMP).
- Support commissioning, FAT/SAT testing, and the deployment of automation projects.
- Provide training to operators, technicians, and junior engineers on system operation and troubleshooting.
- Contribute to technical documentation and promote knowledge sharing across teams.
- Drive continuous improvement by identifying system issues, supporting root cause analysis, and implementing corrective actions.
What You’ll Need To Be Successful:
- HNC/HND or higher in Electrical, Industrial Electrical Control, or Automation Systems.
- Siemens TIA Portal Level 3 programming certification.
- Additional certifications in industrial networking, safety systems, or SCADA (preferred).
- BS7671 17th or 18th Edition (desirable).
- Strong hands-on experience with both hardware and software in automation systems.
- Excellent electrical fault-finding skills and ability to read electrical schematics.
- Familiarity with process machinery, food manufacturing, air systems, and pneumatics.
- Mechanical fitting capability and experience.
- Proven problem-solver with a proactive, detail-oriented mindset.
- Strong interpersonal and communication skills; confident team collaborator.
- Ability to mentor Maintenance Engineers and Apprentices.
- Self-motivated and able to manage multiple tasks in a fast-paced environment.
- Comfortable working independently or as part of a team.
The Benefits Of Working For Avara Foods: As a Control System Technical Support Engineer you will enjoy a secure, supportive and progressive working environment, where your contribution and achievements will be recognised and rewarded.
Benefits: We offer comprehensive training as well as continuous development as you build your long-term career with us. You can also look forward to benefits that amongst other things, include the following:
- £41,829.91 per annum
- 31 days holiday allowance
- Secure contract with long term career development opportunities
- Straight forward pension contribution of 4%
- Life assurance
- Subsidised staff canteen serving hot food
- Staff sales at hugely discounted prices
- Cycle to work scheme
- Salaried Advance Finance
- Salary Sacrifice Car Scheme
- Access to our Employee Benefit Scheme, which includes unlimited remote GP appointments and unlimited mental health sessions, physiotherapy sessions, medical second opinion consultation, and other discounts and perks, such as savings & discounts on weekly costs. Ts & Cs apply
What happens after you apply for this role? After you’ve applied, you’ll be contacted in due course by a Resourcing Officer at our Telford site, to discuss your application and CV further. There’ll also be a chance for you to ask us any questions you may have about the role.
If you’re ready to work in a dynamic environment alongside talented people who take pride in delivering great results, apply today! We are committed to being an equal opportunities employer.
Control System Technical Support Engineer employer: Avara Foods
Contact Detail:
Avara Foods Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Control System Technical Support Engineer
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Siemens TIA Portal and SCADA/HMI platforms. Having hands-on experience or even a project to discuss can really set you apart during the interview.
✨Tip Number 2
Prepare to discuss your troubleshooting strategies for industrial automation systems. Be ready to share examples of past experiences where you successfully diagnosed and resolved technical issues, as this will demonstrate your problem-solving skills.
✨Tip Number 3
Showcase your ability to work in a fast-paced environment by discussing any relevant experiences. Highlight how you manage multiple tasks and maintain quality under pressure, which is crucial for the dynamic setting at Avara Foods.
✨Tip Number 4
Emphasise your communication skills and teamwork experience. Since the role involves mentoring and training others, being able to convey complex information clearly will be a significant advantage during your discussions with the hiring team.
We think you need these skills to ace Control System Technical Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Control System Technical Support Engineer role. Focus on your hands-on experience with automation systems, fault diagnosis, and any specific technologies mentioned in the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for engineering and your understanding of Avara Foods' operations. Mention specific projects or experiences that demonstrate your problem-solving abilities and technical expertise in control systems.
Highlight Certifications: Clearly list any relevant certifications, such as Siemens TIA Portal Level 3 programming certification or BS7671 17th/18th Edition. This will help you stand out as a qualified candidate who meets the job requirements.
Showcase Soft Skills: In addition to technical skills, emphasise your interpersonal and communication skills. Provide examples of how you've collaborated with teams or mentored others, as these qualities are important for the role at Avara Foods.
How to prepare for a job interview at Avara Foods
✨Know Your Technical Stuff
Make sure you brush up on your knowledge of Siemens TIA Portal, SCADA/HMI platforms, and industrial networking. Be prepared to discuss specific projects or experiences where you've successfully implemented or troubleshot these systems.
✨Showcase Problem-Solving Skills
Prepare examples of how you've tackled complex issues in automation systems. Highlight your approach to fault diagnosis and continuous improvement, as this role requires a proactive mindset.
✨Understand the Company Culture
Familiarise yourself with Avara Foods and its commitment to quality and innovation in food manufacturing. Demonstrating an understanding of their values and how you can contribute will set you apart from other candidates.
✨Prepare for Team Dynamics
Since the role involves mentoring and collaboration, think of instances where you've worked effectively in a team or trained others. Be ready to discuss how you can contribute to a positive team environment at Avara.
