At a Glance
- Tasks: Support customers with laboratory products, focusing on HPLC instruments and software.
- Company: Avantor is a global leader in life-changing science, dedicated to advancing healthcare.
- Benefits: Flexible work options in Germany or the UK, diverse culture, and career growth opportunities.
- Why this job: Make a real impact in science while developing your tech skills and working with passionate colleagues.
- Qualifications: Relevant studies or experience in IT, chemistry, or engineering; strong customer service skills required.
- Other info: Opportunity for travel and hands-on project management in a supportive environment.
The predicted salary is between 30000 - 42000 Β£ per year.
Software Specialist β Client Server Software (m/w/d)
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Software Specialist β Client Server Software (m/w/d)
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Join to apply for the Software Specialist β Client Server Software (m/w/d) role at Avantor
The Opportunity
Avantor is looking for a dedicated and technically skilled colleague to join our
The Opportunity
Avantor is looking for a dedicated and technically skilled colleague to join our Client Server Software Team . In this role, you will support customers who use our laboratory products, with a primary focus on HPLC (High-Performance Liquid Chromatography) instruments .
Are you passionate about technology and enjoy working directly with customers? This unique role blends Customer Support with hands-on Microsoft Server and Network Administration , as well as the Configuration and Installation of specialized software for Chromatography (HPLC) instruments and equipment .
Flexibility is offered, you can choose to work either in Germany or in the UK, depending on your location.
What We\’re Looking For
- Training / studies as a laboratory assistant, technician, engineer, chemist, network specialist, IT
administrator, Bachelor of Science or similar qualification
- Extensive knowledge of the current Microsoft client and server operating systems.
- Microsoft Server certification is an advantage
- Familiarity with the data storage systems commonly used on the market
- Basic knowledge in the area of network technology and distributed systems is desirable
- Experience in the field of instrumental analysis, especially chromatography, is desirable
- Distinct customer and service orientation as well as quality and responsibility awareness
- Very good written and spoken English skills is a must-have. German or French skills would be a strong advantage
- Willingness to travel (approx. 1 time per month)
- Driving license
How You Will Thrive And Create An Impact
- Software and client / server support (1st level support)
- Supervision of small and medium-sized projects for the development of software and device
drivers
- Testing of new device drivers in connection with the software products in the portfolio
- Customer demos and presentations of the various software products and client / server systems
- Customer advice on the validation of software systems
- Technical advice according to customer needs in cooperation with Avantor / VWR Sales and customer\’s IT department
- Planning and implementation of installations of the software products purchased by customer
- Configuration of the respective software components and connection of existing instruments, as
well as their qualification.
- Administrative briefing of the customer\’s IT staff
- Support with regard to the respective software, but also with application problems in cooperation
with partners and support units of the respective manufacturer, external partners and internal
department colleagues.
- Technical support for sales colleagues in preparing customer offers for software products
- Carrying out presentations and training courses, both for customers and for internal further
education and training purposes for colleagues / employees
Why Avantor?
Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.
The work we do changes peopleβs lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his momβs voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor.
We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today!
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.
Why Avantor?
Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.
The work we do changes people\’s lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom\’s voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor.
We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today!
EEO Statement
We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law.
If you need a reasonable accommodation for any part of the employment process, please contact us by email at and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.
Privacy Policy
We will use the personal information that you have submitted to us in order to consider your application for the relevant role.
Your privacy is important to us. Please click here for our Privacy Policy which explains the purposes for which we will use your personal information and the ways in which we will handle and retain your information. It also explains the rights you have in relation to your information, and how to contact us with any queries or requests.
3rd Party Non-Solicitation Policy
By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation.
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Software Specialist (m/w/d) Client Server Software - Laboratory products employer: Avantor
Contact Detail:
Avantor Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Software Specialist (m/w/d) Client Server Software - Laboratory products
β¨Tip Number 1
Familiarise yourself with HPLC instruments and their software. Understanding the technical aspects of these systems will not only boost your confidence during interviews but also help you engage more effectively with potential colleagues and customers.
β¨Tip Number 2
Brush up on your Microsoft Server and network administration skills. Since this role involves hands-on support, being able to demonstrate your knowledge in these areas can set you apart from other candidates.
β¨Tip Number 3
Prepare to discuss your customer service experience. This position requires a distinct customer orientation, so think of examples where you've successfully resolved issues or provided exceptional support.
β¨Tip Number 4
Network with professionals in the chromatography field. Attend relevant webinars or local meetups to connect with others in the industry, which could lead to valuable insights and recommendations for your application.
We think you need these skills to ace Software Specialist (m/w/d) Client Server Software - Laboratory products
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights relevant experience in client-server software, laboratory products, and any specific knowledge of HPLC instruments. Use keywords from the job description to align your skills with what Avantor is looking for.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for technology and customer support. Mention your technical skills, particularly in Microsoft Server and network administration, and how they relate to the role. Personalise it by addressing why you want to work at Avantor specifically.
Highlight Relevant Qualifications: Clearly list your qualifications, such as any certifications in Microsoft Server or experience in chromatography. If you have language skills in German or French, make sure to mention them as they are considered an advantage.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A well-written application reflects your attention to detail and professionalism, which is crucial for a technical role like this.
How to prepare for a job interview at Avantor
β¨Show Your Technical Skills
Make sure to highlight your knowledge of Microsoft client and server operating systems during the interview. Be prepared to discuss any relevant certifications you have, especially in Microsoft Server, as this will demonstrate your technical proficiency.
β¨Demonstrate Customer Orientation
Since the role involves direct customer support, be ready to share examples of how you've successfully assisted customers in the past. Emphasise your ability to communicate complex technical information clearly and effectively.
β¨Familiarise Yourself with HPLC
Brush up on your knowledge of High-Performance Liquid Chromatography (HPLC) instruments. Understanding the basics of chromatography will help you answer questions confidently and show your genuine interest in the field.
β¨Prepare for Project Management Questions
The role includes supervising small and medium-sized projects, so be prepared to discuss your experience in project management. Think of specific instances where you led a project or contributed significantly to its success.