Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Install, maintain, and repair laboratory equipment while ensuring top-notch customer service.
- Company: Avantor, a global leader in advancing life-changing science.
- Benefits: Flexible hours, ongoing training, and opportunities for career growth.
- Other info: Join a diverse team dedicated to creating a better world through science.
- Why this job: Make a real impact in healthcare by supporting innovative lab technologies.
- Qualifications: Degree in engineering and 3+ years of field service experience required.
The predicted salary is between 35000 - 45000 £ per year.
The Opportunity:
- Type: Field-based (home-based)
- Hours: Monday-Friday, 7:30 AM - 4:00 PM (flexible)
About the Role
Avantor is seeking an experienced Field Service Engineer to join the UK Service team, covering a key territory in and around London. This is a field-based role focused on providing technical support across laboratory equipment, ensuring installation, maintenance, calibration, and repair activities are delivered to a high standard while maintaining strong customer relationships.
Key Responsibilities
- Install, service, and repair laboratory equipment across client sites
- Perform calibration, validation, and preventative maintenance
- Diagnose faults and resolve technical issues independently
- Deliver a high-quality customer experience on-site
- Provide technical guidance and support to customers
- Plan and manage service visits efficiently within the assigned territory
- Identify opportunities to support service and product offerings
Candidate Profile
- Degree or diploma in Electrical, Electronic, or Mechanical Engineering
- Minimum 3+ years' experience in field service or technical support
- Strong electronic and electrical troubleshooting skills
- Experience working across multiple types of equipment or products
- Ability to work independently in a field-based role
- Strong customer-facing and communication skills
- Problem-solving mindset with the ability to learn new technologies
- Full, clean UK driving licence
- Willingness to travel across the assigned territory
Location Requirement
Candidates should ideally be based in or near the following areas: Surrey, Buckinghamshire, Hertfordshire, Greater London. Proximity to these locations is important to ensure efficient travel and effective coverage of the customer base.
Additional Information
- Travel required across the South UK / London area
- Ongoing technical training, including quarterly sessions
Applications are encouraged from candidates with relevant technical experience who are comfortable working independently and engaging directly with customers.
Field Service Engineer in Loughborough employer: Avantor
Contact Detail:
Avantor Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer in Loughborough
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about asking for introductions. The more people you know, the better your chances of landing that Field Service Engineer role.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at a job fair or an informal chat, be ready to discuss your troubleshooting skills and past experiences. Bring examples of how you've solved problems in the field.
✨Tip Number 3
Prepare for interviews by researching Avantor and understanding their products and services. Tailor your answers to show how your experience aligns with their needs, especially in technical support and customer service.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Avantor team.
We think you need these skills to ace Field Service Engineer in Loughborough
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Field Service Engineer role. Highlight your relevant experience in electrical, electronic, or mechanical engineering, and showcase any specific skills that match the job description.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your problem-solving mindset and customer-facing skills, and don’t forget to express your enthusiasm for working with Avantor.
Showcase Your Technical Skills: Since this role involves diagnosing faults and resolving technical issues, make sure to highlight your troubleshooting skills. Provide examples of how you've successfully tackled similar challenges in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Avantor
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to laboratory equipment. Be prepared to discuss your experience with installation, maintenance, and troubleshooting. This will show that you’re not just familiar with the theory but can also apply it practically.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've diagnosed and resolved technical issues in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help demonstrate your problem-solving mindset and ability to think on your feet.
✨Customer Service is Key
Since this role involves a lot of customer interaction, be ready to talk about your approach to delivering excellent customer service. Share specific instances where you’ve built strong relationships or turned a challenging situation into a positive experience for the client.
✨Plan Your Journey
As this is a field-based role, make sure you know the areas you’ll be covering. Familiarise yourself with the geography of Greater London and surrounding areas. Being able to discuss your travel plans and how you manage your time effectively will show that you’re organised and proactive.