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For Companies At a Glance
- Tasks: Install, service, and repair laboratory equipment while ensuring top-notch customer support.
- Company: Avantor, a leading company in laboratory services with a focus on innovation.
- Benefits: Flexible hours, ongoing training, and opportunities for career growth.
- Other info: Travel across South UK with a supportive and inclusive work environment.
- Why this job: Join a dynamic team and make a real difference in the scientific community.
- Qualifications: Degree in Engineering and 3+ years of field service experience required.
The predicted salary is between 35000 - 45000 £ per year.
The Opportunity:
- Type: Field-based (home-based)
- Hours: Monday–Friday, 7:30 AM – 4:00 PM (flexible)
About the Role
Avantor is seeking an experienced Field Service Engineer to join the UK Service team, covering a key territory in and around London. This is a field-based role focused on providing technical support across laboratory equipment, ensuring installation, maintenance, calibration, and repair activities are delivered to a high standard while maintaining strong customer relationships.
Key Responsibilities
- Install, service, and repair laboratory equipment across client sites
- Perform calibration, validation, and preventative maintenance
- Diagnose faults and resolve technical issues independently
- Deliver a high-quality customer experience on-site
- Provide technical guidance and support to customers
- Plan and manage service visits efficiently within the assigned territory
- Identify opportunities to support service and product offerings
Candidate Profile
- Degree or diploma in Electrical, Electronic, or Mechanical Engineering
- Minimum 3+ years’ experience in field service or technical support
- Strong electronic and electrical troubleshooting skills
- Experience working across multiple types of equipment or products
- Ability to work independently in a field-based role
- Strong customer-facing and communication skills
- Problem-solving mindset with the ability to learn new technologies
- Full, clean UK driving licence
- Willingness to travel across the assigned territory
Location Requirement
Candidates should ideally be based in or near the following areas:
- Surrey
- Buckinghamshire
- Hertfordshire
- Greater London
Additional Information
- Travel required across the South UK / London area
- Ongoing technical training, including quarterly sessions
Field Service Engineer – South UK (London Area) employer: Avantor
Contact Detail:
Avantor Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer – South UK (London Area)
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local meetups, or join relevant online forums. You never know who might have a lead on that perfect Field Service Engineer role.
✨Tip Number 2
Showcase your skills! When you get the chance to chat with potential employers, highlight your troubleshooting and customer service abilities. Share specific examples of how you've solved problems in the field to make a lasting impression.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to appear. Reach out directly to companies you admire, like Avantor, and express your interest in working with them. A little initiative can go a long way!
✨Tip Number 4
Keep learning! Stay updated on the latest technologies and trends in laboratory equipment. This not only boosts your confidence but also makes you a more attractive candidate. Plus, we love seeing candidates who are eager to grow!
We think you need these skills to ace Field Service Engineer – South UK (London Area)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in field service and technical support. We want to see how your skills match the job description, so don’t be shy about showcasing your troubleshooting abilities and customer-facing experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Field Service Engineer role. Share specific examples of your past experiences that relate to installation, maintenance, and customer service.
Show Off Your Problem-Solving Skills: In your application, highlight instances where you've diagnosed faults or resolved technical issues independently. We love candidates who can think on their feet and tackle challenges head-on!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Avantor
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to laboratory equipment. Be ready to discuss your experience with installation, maintenance, and troubleshooting. This will show that you’re not just familiar with the theory but can apply it practically.
✨Show Off Your Problem-Solving Skills
Prepare examples of how you've diagnosed and resolved technical issues in the past. Think of specific scenarios where you had to think on your feet. This will demonstrate your ability to handle challenges independently, which is crucial for a field-based role.
✨Customer Service is Key
Since this role involves strong customer interaction, be ready to talk about how you've built relationships with clients in previous positions. Highlight any experiences where you went above and beyond to ensure customer satisfaction.
✨Plan Your Journey
As you'll be travelling across the South UK, make sure you know the area well. Familiarise yourself with potential client locations and plan how you would manage your service visits efficiently. This shows that you’re proactive and organised, which are essential traits for this position.