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- Tasks: Lead the Avantor Services team, ensuring high-quality service and operational management.
- Company: Avantor is a global supplier of ultra-high-purity materials and services for the life sciences industry.
- Benefits: Enjoy competitive pay, training opportunities, and a collaborative work environment.
- Why this job: Join a dynamic team making a real impact in the science community while developing your leadership skills.
- Qualifications: Ideal for those with strong organisational skills and a passion for health and safety compliance.
- Other info: Opportunity to work closely with senior stakeholders and contribute to efficiency improvements.
The predicted salary is between 36000 - 60000 £ per year.
The Opportunity: Overall management co-ordination and responsibility for the day to day operational management of the Avantor Services team on our customer's site. Responsible for health and safety requirements, training/compliance and line management of the Avantor staff to ensure delivery of a high-quality service to our customer.
Liaise with other suppliers, senior stakeholders and the science community ensuring continuity of contracted services by measuring Key Performance Indicators (KPIs) and adhering to Service Level Agreements (SLAs). May assist higher level supervisor.
The Service Lead has responsibility for the day to day operational management of their Avantor team providing stock management and lab support services activities based at the customer's site. The Service Lead is responsible for health and safety requirements, training/compliance and line management of the Avantor staff to ensure delivery of a high quality service to our customers.
The Service Lead liaises with other suppliers, senior stakeholders and the science community ensuring continuity of contracted services by measuring Key Performance Indicators (KPIs) and adhering to Service Level Agreements (SLAs).
The Service Lead is expected to develop a strategy to identify and deliver projects to provide efficiency improvements and cost saving opportunities for AstraZeneca.
MAJOR JOB DUTIES AND RESPONSIBILITIES:
QAB Service Lead employer: Avantor Careers
Contact Detail:
Avantor Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land QAB Service Lead
✨Tip Number 1
Familiarise yourself with the specific health and safety regulations relevant to the role. Understanding these requirements will not only help you in interviews but also demonstrate your commitment to maintaining a safe working environment.
✨Tip Number 2
Network with professionals in the life sciences sector, especially those who have experience in operational management. Engaging with them can provide insights into the role and may even lead to referrals or recommendations.
✨Tip Number 3
Brush up on your knowledge of Key Performance Indicators (KPIs) and Service Level Agreements (SLAs). Being able to discuss how you would measure and improve these metrics can set you apart from other candidates.
✨Tip Number 4
Prepare examples of past experiences where you've successfully managed teams or projects. Highlighting your leadership skills and ability to drive efficiency improvements will resonate well with the hiring team.
We think you need these skills to ace QAB Service Lead
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and expectations of the QAB Service Lead position. Highlight key skills and experiences that align with the role.
Tailor Your CV: Customise your CV to reflect relevant experience in operational management, health and safety compliance, and team leadership. Use specific examples that demonstrate your ability to manage KPIs and SLAs effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention how your background in managing teams and improving service delivery aligns with Avantor's goals.
Highlight Relevant Achievements: In both your CV and cover letter, include quantifiable achievements related to efficiency improvements and cost savings from previous roles. This will help illustrate your capability to deliver results.
How to prepare for a job interview at Avantor Careers
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a QAB Service Lead. Familiarise yourself with health and safety requirements, training compliance, and how to manage a team effectively. This will help you answer questions confidently and demonstrate your suitability for the role.
✨Know Your KPIs and SLAs
Be prepared to discuss Key Performance Indicators (KPIs) and Service Level Agreements (SLAs). Research what these metrics mean in the context of the company and be ready to explain how you would measure and ensure adherence to them in your role.
✨Showcase Leadership Skills
As a Service Lead, you'll need strong leadership skills. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or improved service delivery. This will illustrate your capability to lead the Avantor staff effectively.
✨Prepare Questions
Have a list of insightful questions ready to ask at the end of the interview. This could include inquiries about the company's culture, future projects, or how success is measured in the role. Asking thoughtful questions shows your genuine interest in the position and the company.
