Our Legal Support Administrators play a critical role in supporting our Family Law team, helping to progress client matters efficiently and ensuring legal aid applications are managed accurately and effectively.
Responsibilities
- Answering incoming client calls and enquiries in a professional and confidential manner
- Assisting clients with Legal Aid applications and conducting eligibility assessments in line with Legal Aid Agency requirements
- Drafting basic legal documents and correspondence under supervision
- Opening and maintaining client files on the case management system and preparing documentation for court
- Ensure files and records are maintained in accordance with firm procedures
- Liaising with clients, courts and external agencies where required
- Providing administrative support to solicitors and fee earners
- Opportunities to shadow fee earners at court and observe hearings
- Undertaking general administrative duties related to the role
About You
- A Law degree or a keen interest in progressing in a legal career
- Excellent written and verbal communications skills
- Ability to handle sensitive and confidential information
- Good organisational skills
- Ability to manage multiple tasks and work in a fast-paced environment
- A team player who can work on own initiative
- Proficient in Microsoft Office (Word, Outlook, Excel)
Highly Desirable
- Proficient in LEAP or other case management systems
- Previous experience working in a legal environment
- Familiarity with legal terminology and procedures
What We Offer
- Working Hours: 9:00am–5:30pm, Monday–Friday
- Hybrid Working
- 23 days holiday a year, plus Bank Holidays
- On-site parking
- Shuttle service provided
- Discounted gym membership
- Free tea, coffee and snack when working on-site
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