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- Tasks: Lead process and system transformation initiatives across various departments.
- Company: Join a successful UK-based travel company investing in its digital future.
- Benefits: Enjoy 22-25 days annual leave, hybrid working, and extra days off for travel programs.
- Other info: Opportunity to challenge the status quo and drive meaningful change.
- Why this job: Make a real impact by redesigning processes and enabling smarter systems.
- Qualifications: Experience in process-focused roles; confident in cross-functional collaboration.
The predicted salary is between 36000 - 60000 ÂŁ per year.
A successful UK-based travel company is investing in its digital future and we’re looking for an IT Project Manager to play a central role in that transformation. This position is perfect for someone who thrives at the intersection of operations and technology, helping teams work smarter by redesigning outdated processes and enabling the systems to support them.
If you’re experienced in process analysis, project delivery, and cross-functional collaboration—and want to make a real impact inside a business that’s ready for change—this is your opportunity.
The Opportunity
You’ll take the lead on process and system transformation initiatives—starting by working with various departments to understand how things work today. From there, you’ll collaborate with internal stakeholders and developers to identify areas for improvement, propose and shape new workflows, and support the implementation of digital tools that drive those changes forward. This isn’t a role for someone who only manages timelines and trackers—you’ll be central to what gets built and why, helping the company shift from paper-heavy operations to integrated, intelligent systems.
What You’ll Be Doing
- Partner with teams across the business to document current operational processes and understand pain points.
- Identify gaps, inefficiencies, or risks in how work gets done, and propose better ways forward.
- Translate business needs into practical process improvements, some enabled by technology, others by simplification or redesign.
- Collaborate with tech teams (internal and offshore) to shape and deliver supporting systems.
- Act as a bridge between stakeholders, ensuring solutions reflect real needs and gain buy-in.
- Help embed new processes into the organisation through training, communication, and ongoing support.
- Support continuous improvement across operations, not just one-off projects.
Your Profile
- Proven experience in process-focused transformation roles: Technical Project Manager, Implementation Lead, or Senior Business Analyst.
- Confident working cross-functionally and building trust across a range of teams.
- Skilled in end-to-end process review and redesign, with a pragmatic mindset (not wedded to rigid methodologies).
- Comfortable with technology and systems thinking—you don’t need to write code, but you should understand how platforms work and integrate.
- Independent, hands-on, and results-driven—able to operate with autonomy while collaborating effectively.
- Naturally inquisitive and unafraid to challenge 'we’ve always done it this way' thinking.
Desirable Extras
- Familiarity with operational functions such as logistics, bookings, call centres, or customer service.
- Exposure to CRM, ERP, or case management systems.
- Background in travel, transport, or tourism sectors.
- Formal training or certification in Lean, Agile, or project delivery (e.g. PMP, PRINCE2).
What’s on Offer
- 22-25 days annual leave plus bank holidays.
- Additional paid day off for your Birthday and Christmas Eve.
- Up to 5 extra days off to participate in internal travel programs, with a financial allowance.
- Option to buy additional holiday days.
- Salary reviews and progression support.
- Hybrid working model—blend of in-office collaboration and remote delivery.
- Friendly, evolving work environment focused on improvement and modernisation.
If you’re ready to be the person who makes meaningful change happen—and want to join a company with history, purpose, and momentum—then we’d love to hear from you.
Contact Detail:
Avanti Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Project Manager
✨Tip Number 1
Familiarise yourself with the travel industry and its operational processes. Understanding the specific challenges and opportunities within this sector will help you speak their language during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Network with professionals in the IT project management field, especially those who have experience in the travel or tourism sectors. Engaging with them can provide valuable insights and potentially lead to referrals that could strengthen your application.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully led process improvements in previous roles. Highlighting your hands-on experience with cross-functional collaboration and technology integration will showcase your fit for this position.
✨Tip Number 4
Stay updated on the latest trends in digital transformation and project management methodologies like Lean and Agile. Being knowledgeable about these topics will not only impress your interviewers but also show that you're committed to continuous improvement.
We think you need these skills to ace IT Project Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the IT Project Manager position. Tailor your application to highlight your relevant experience in process analysis, project delivery, and cross-functional collaboration.
Craft a Tailored CV: Your CV should reflect your experience in process-focused transformation roles. Emphasise your skills in end-to-end process review and redesign, as well as any familiarity with operational functions like logistics or customer service.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Discuss how your background aligns with their goals of digital transformation and process improvement, and provide specific examples of past successes.
Highlight Relevant Skills: Make sure to showcase your comfort with technology and systems thinking. Mention any formal training or certifications you have in Lean, Agile, or project delivery methodologies, as these will strengthen your application.
How to prepare for a job interview at Avanti
✨Understand the Company’s Digital Vision
Before your interview, research the travel company's current digital initiatives and future goals. Be prepared to discuss how your experience in process analysis and project delivery can align with their vision for transformation.
✨Showcase Your Cross-Functional Collaboration Skills
Highlight examples from your past roles where you successfully collaborated with different teams. Emphasise your ability to build trust and communicate effectively across departments, as this is crucial for the IT Project Manager role.
✨Prepare for Process Improvement Discussions
Be ready to discuss specific instances where you identified inefficiencies and proposed solutions. Use the STAR method (Situation, Task, Action, Result) to structure your answers and demonstrate your pragmatic approach to process redesign.
✨Demonstrate Your Tech Savviness
While you don’t need to code, show that you understand how technology integrates into business processes. Familiarise yourself with common systems like CRM or ERP, and be prepared to discuss how these tools can support operational improvements.