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- Tasks: Oversee daily operations at the Bruce County Museum & Cultural Centre and manage staff.
- Company: Join Bruce County, a vibrant community committed to innovation and sustainability in Southwestern Ontario.
- Benefits: Enjoy competitive pay, vacation, pension matching, and an employee assistance program.
- Why this job: Make a meaningful impact while enjoying a beautiful lifestyle in a welcoming community.
- Qualifications: Requires a diploma in Business Administration and two years of customer service experience.
- Other info: Contract position for up to 6 months; diverse candidates are encouraged to apply.
Services Supervisor – Full Time (Contract) – Bruce County Museum & Cultural Centre – Southampton, ON
Who We Are
Welcome to Bruce County! We are located within the traditional territory of the Saugeen Ojibway Nation, which includes the Chippewas of Saugeen First Nation and the Chippewas of Nawash Unceded First Nation. We are a community where excellence, opportunity, and exploration come together amidst the natural beauty of Southwestern Ontario. Nestled between Lake Huron and Georgian Bay, our community thrives in stunning landscapes, from tranquil rivers and iconic lighthouses to bright starry skies. Home to nearly 75,000 residents in predominantly rural communities, Bruce County offers a unique blend of small-town charm and big opportunities, Bruce County is a place where you can work, live, and explore to no end.
Guided by our vision of being a welcoming, thriving community committed to the well-being of current and future generations, Bruce County fosters innovation, sustainable growth, and collaboration. As an upper-tier municipality, Bruce County provides essential services that shape the daily lives of our residents across 12 towns and communities. Our responsibilities include housing, childcare, Ontario Works, infrastructure, paramedic services, and long-term care homes, as well as cultural and recreational programs through our libraries and museum. In everything we do, we uphold our core values: excellence, welcoming community, good governance, environmental stewardship, and financial sustainability.
As one of Southwestern Ontario’s Top Employers, joining our team means becoming part of a dedicated group of public servants committed to making a meaningful difference. At Bruce County, you’ll find opportunities to grow your career, contribute to impactful solutions, and help shape a sustainable future—all while enjoying the exceptional lifestyle this remarkable region offers. Explore with us—your journey starts here.
What You\’ll Do
Reporting to the Business Services Manager, the Services Supervisor is responsible for the daily administrative operations of the Bruce County Museum & Cultural Centre (BCM&CC), including assisting the Director and Business Services Manager, support the business system, facility rentals and the supervision of the Visitor Services Reception (VSR) staff and volunteers, as well as the administration and daily operations of the gift shop.
Contract Duration: up to 6 months
What We\’re Looking For
Education & Experience
•Two-year post-secondary diploma in Business Administration, Communications or a related customer service field
•Two years prior experience in a customer-service focused administrative setting
Skills & Abilities
•Previous supervisory experience
•Strong customer service skills
•Excellent communications and public relations skills
•Ability to multi-task and prioritize workloads
•Basic understanding of accounting
•Ability to supervise and motivate a team to achieve and exceed their goals
•Proven ability to oversee the creation of document control procedures
•Ability to delegate, set expectations, and monitor progress of all direct reports
•Ability to initiate and model positive change
•Advanced proficiency in Microsoft Office Suite
What We Offer
•Competitive Salary: $38.96 to $45.84 per hour
• Hours per week: 35
•Percentage in lieu of benefits
•Vacation pay
•OMERS pension with equal employer match
•Employee & Family Assistance Program (EFAP)
Apply by: September 7, 2025
Join Us!
Your Career, Our Community: Let’s build a Welcoming and Sustainable Bruce County Together!
If you’re excited about this role but your experience doesn’t perfectly align with every qualification in the job posting, we encourage you to apply anyway. You could be the ideal candidate for this or other opportunities. At Bruce County, we celebrate diversity and are committed to building an inclusive, and genuine workplace where everyone has the opportunity to thrive.
We are dedicated to fostering an equitable, accessible, and welcome environment where all individuals feel valued and supported. Bruce County provides equal employment opportunities to all candidates, including those with disabilities, and ensuring that our recruitment, selection, and onboarding processes are barrier free and fully accessible. If you require accommodations at any stage of the hiring process, please contact us at employment@brucecounty.on.ca.
The successful candidate for this opportunity will be chosen based on their relevant education, experience, knowledge, and skills, as well as a competency-based interview and formal background reference checks. We thank all candidates for their interest, however, only candidates selected for interviews will be contacted.
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Services Supervisor - Full Time (Contract) - Bruce County Museum & Cultural Centre - Southampton, ON employer: Avanti Software Inc.
Contact Detail:
Avanti Software Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Services Supervisor - Full Time (Contract) - Bruce County Museum & Cultural Centre - Southampton, ON
✨Tip Number 1
Familiarise yourself with the Bruce County Museum & Cultural Centre's mission and values. Understanding their commitment to community and sustainability will help you align your responses during interviews, showcasing how your personal values resonate with theirs.
✨Tip Number 2
Highlight your supervisory experience by preparing specific examples of how you've successfully managed teams in previous roles. Be ready to discuss how you motivated your team and handled challenges, as this is crucial for the Services Supervisor position.
✨Tip Number 3
Brush up on your customer service skills and be prepared to discuss how you've provided exceptional service in past roles. Consider scenarios where you went above and beyond to meet customer needs, as this will demonstrate your fit for a customer-focused environment.
✨Tip Number 4
Research the local community and cultural initiatives in Bruce County. Being knowledgeable about local events and how they impact the museum can give you an edge in discussions, showing your genuine interest in contributing to the community.
We think you need these skills to ace Services Supervisor - Full Time (Contract) - Bruce County Museum & Cultural Centre - Southampton, ON
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Services Supervisor position. Make note of the key responsibilities and required skills, as this will help you tailor your application to highlight your relevant experience.
Tailor Your CV: Customise your CV to reflect the qualifications and experiences that align with the job requirements. Emphasise your supervisory experience, customer service skills, and any relevant administrative roles you've held in the past.
Craft a Compelling Cover Letter: Write a cover letter that not only introduces yourself but also explains why you are passionate about the role and how your background makes you a great fit. Be sure to mention your understanding of Bruce County's values and mission.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the Services Supervisor role.
How to prepare for a job interview at Avanti Software Inc.
✨Showcase Your Supervisory Experience
Make sure to highlight any previous supervisory roles you've held. Discuss specific examples of how you motivated your team and achieved goals together, as this is a key requirement for the Services Supervisor position.
✨Demonstrate Strong Customer Service Skills
Prepare to share instances where you provided exceptional customer service. The role requires strong customer service skills, so be ready to explain how you handled challenging situations and ensured customer satisfaction.
✨Familiarise Yourself with the Organisation
Research Bruce County Museum & Cultural Centre and understand its mission, values, and community impact. This will help you align your answers with their goals and show your genuine interest in the role.
✨Prepare for Competency-Based Questions
Since the interview will be competency-based, think of examples from your past experiences that demonstrate your skills in communication, multitasking, and problem-solving. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
