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- Tasks: Assist in processing prescriptions, managing inventory, and providing excellent customer service.
- Company: Join Royal Drugs, a leader in specialty pharmacy and healthcare services.
- Benefits: Competitive hourly wage, supportive team environment, and opportunities for professional growth.
- Why this job: Make a difference in patients' lives while gaining valuable experience in the healthcare field.
- Qualifications: 1-2 years of pharmacy experience preferred; strong computer and communication skills required.
- Other info: Inclusive workplace with a commitment to diversity and career development.
Pharmacy Assistant- Speciality- Kingston
Our Mission: Royal Drugs is a healthcare company providing specialty pharmacy, infusion therapy, and retail pharmacy services. Royal Drugs is partnered for success with Ontario Medical Supply. Ontario Medical Supply is a Leading Distributor of medical equipment, supplies, and services for healthcare organizations and home healthcare clients across Ontario. Together, we work towards supporting optimal health outcomes and better quality of life. Come Join Our Team!
Purpose
The Pharmacy Assistant, Specialty is primarily responsible for dispensary duties including prescription entry/processing, picking/packaging and shipping of medications, answering telephone calls, assisting in payment processing, maintaining inventory, and other administrative duties as required to support the pharmacy team. The Pharmacy Assistant, Specialty is required to work independently under direction from the Operations or Pharmacy Manager, as well as within a team. All roles will be cross trained as permitted by scope of practice, and the incumbent may be required to help out in other areas of the pharmacy when required.
Position: Pharmacy Assistant
Location: Royal Drugs Inc. – Kingston
No. of Positions: 1
ATR:4896
Type: Full Time, Permanent
Salary: Hourly, commensurate with experience
Job Responsibilities
- Accurate processing of prescriptions for all programs/medications, including following up on ODB and insurance billing issues and working with the reimbursement team regarding verification with third-party payers/patient support programs
- Label, pick and package prescriptions in accordance with standard operating procedures to ensure supply to patients in a safe, efficient, and accurate manner
- Prepare medications for shipping, including packing into cold chain coolers
- Inventory management and reconciliation which includes ordering, maintaining and organizing appropriate inventory and packaging supplies to support dispensing
- Accurate reconciliation of consignment (emergency doses) inventory after every injection clinic where relevant; immediately contact clinic and BDM if discrepancy is identified
- Assist with ODB and Trillium co-pay collection when needed as per established process
- Provide exemplary customer service to clinic staff, nurses and physicians primarily by phone/email
- Work with the operations team to arrange for delivery services/couriers so that prescriptions and supplies are received on-time by clinics or patients
- Develop and maintain professional relationships with health care professionals, reimbursement coordinators, private payers and patients
- Call patients to schedule delivery of refills/renewals of medications when relevant
- Work collaboratively with the BDM (Business Development Manager) team to ensure clinic processes and requirements are clear and updated as needed
- Understand and use ePrescribe portal where relevant
Qualifications
- Minimum 1-2 years’ experience in pharmacy setting required
- Experience with Kroll preferred
- Knowledge and understanding of specialty medications and processes along with third-party billing issues is considered an asset
Skills
- Strong computer skills in a Windows environment using MS Office (Excel, Word)
- Excellent phone etiquette and interpersonal skills
- Highly organized with strong attention to detail
- Proven ability to self-manage time, set priorities and multi-task to meet various competing work deadlines
- Ability to perform all technical duties involved in the successful dispensing of medications
- This position requires a significant degree of self-starting and independence
Human Resources
While we thank you for your interest, only select applicants will be contacted regarding the position. Royal Drugs is an inclusive and equal opportunity employer committed to providing diversity and accommodations for applicants upon request at any stage of the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. All applicants must make their requirements known when contacted. The company reserves the right to close the competition based on business need and a sufficient pool of candidates who have applied.
Company
OMS / Royal Drugs
Location
Kingston
Opening Date
Oct 10, 2025
Closing Date
Oct 31, 2025
Requirements
Type
Description
Status
A&AODA Accessibility & AODA Acknowledgment Required within 30 days after job starts
EO -2 Quality & Regulatory Training (Phase 2) Required within 30 days after job starts
EO-1 General Orientation (Phase 1) Required within 30 days after job starts
WHMIS WHMIS 2015 Required within 30 days after job starts
WPVH Workplace Violence and Harassment Required within 30 days after job starts
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Pharmacy Assistant- Speciality- Kingston employer: Avanti Software Inc.
Contact Detail:
Avanti Software Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pharmacy Assistant- Speciality- Kingston
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Royal Drugs and Ontario Medical Supply. Understanding their mission and values will help you connect better during the conversation.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience in pharmacy settings.
✨Tip Number 3
Show off your skills! Be ready to discuss specific examples from your past work that highlight your attention to detail and ability to manage time effectively. This is key for a role like Pharmacy Assistant.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on the Royal Drugs site. It shows initiative and ensures your application gets to the right people quickly.
We think you need these skills to ace Pharmacy Assistant- Speciality- Kingston
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Pharmacy Assistant role. Highlight your relevant experience in pharmacy settings and any specific skills that match the job description, like your knowledge of Kroll or specialty medications.
Show Off Your Skills: Don’t be shy about showcasing your strong computer skills and attention to detail. Mention any experience you have with inventory management or customer service, as these are key parts of the role we’re looking to fill.
Be Professional Yet Personable: When writing your application, keep it professional but let your personality shine through. We want to see how you can connect with patients and healthcare professionals, so a friendly tone can go a long way!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team at Royal Drugs.
How to prepare for a job interview at Avanti Software Inc.
✨Know Your Stuff
Make sure you brush up on your pharmacy knowledge, especially around specialty medications and third-party billing issues. Familiarise yourself with the Kroll system if you can, as it’s a big plus for this role.
✨Show Off Your Customer Service Skills
Since you'll be dealing with clinic staff, nurses, and patients, be ready to demonstrate your excellent phone etiquette and interpersonal skills. Think of examples from your past experiences where you provided outstanding customer service.
✨Be Organised and Detail-Oriented
This job requires strong organisational skills and attention to detail. Prepare to discuss how you manage your time and priorities, especially when juggling multiple tasks in a busy pharmacy environment.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the team dynamics or the specific challenges the pharmacy faces. This shows your genuine interest in the role and helps you understand if it's the right fit for you.
