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- Tasks: Be the go-to person for maintaining facilities and ensuring a clean, welcoming environment.
- Company: Join Avanti Schools Trust, a community-focused organisation dedicated to providing excellent service.
- Benefits: Enjoy a competitive salary of £12.21 per hour plus benefits, with flexible working hours.
- Why this job: Perfect for those who love hands-on work and want to make a difference in their community.
- Qualifications: Experience in customer service and a practical understanding of maintenance is essential.
- Other info: Evening and weekend availability required; enhanced DBS check necessary for safeguarding.
A Caretaker / Handyperson who can act as a keyholder for the property, carrying out facilities maintenance, maintaining equipment and keeping the premises clean and tidy whilst delivering a first-class service for customers booking the venue is required for Avanti Schools Trust, based in Barkingside, Ilford, Essex.
SALARY: £12.21 per hour + Benefits
LOCATION: Barkingside, Ilford, Essex (IG6)
JOB TYPE: Full-Time, Casual
WORKING HOURS: Must be available to work full-time when needed and some evenings and weekends. The number of working hours may increase or decrease depending on the amount of use taking place at the venue during community lettings periods.
JOB OVERVIEW
We have a fantastic new job opportunity for a reliable, enthusiastic Caretaker / Handyperson who can act as a keyholder for the property, carrying out facilities maintenance, maintaining equipment and keeping the premises clean and tidy whilst delivering a first-class service for customers booking the venue. Working as the Caretaker / Handyperson you will report to the Head of Business Service and will be responsible for holding keys to the site, opening and closing the facilities and managing bookings and equipment. As Caretaker / Handyperson you will be passionate about delivering excellent customer service and delivering solutions to problems that may arise during bookings and will be available to work evenings and weekends.
DUTIES
- Holding keys to the premises
- Open and close the premises for scheduled bookings, ensuring security
- Maintaining equipment and ensuring facilities are clean, tidy and presentable
- Perform basic cleaning after events and liaise with contractors as needed
- Check facilities after bookings to ensure standards are met and address any issues
- Provide excellent customer service, including showing clients around and resolving queries or complaints
CANDIDATE REQUIREMENTS
- Experience working in a customer focussed environment
- A thorough practically based understanding of premises maintenance issues
- An understanding of health, safety and security issues and relevant legislation affecting schools
- Be willing to work on a shift/rotational basis which includes weekends
- An ability to establish good working relationships
Due to the nature of this role, it will be necessary for the appropriate level of criminal record disclosure to be undertaken. The school is committed to safety and child protection - an enhanced DBS is carried out on all staff and all applicants will be expected to complete an application form.
Pre-employment checks
The organisation is committed to safeguarding and promoting the welfare of children and young people and requires all staff and volunteers to share this commitment. All successful candidates are required to have an Enhanced DBS check unless internally appointed and still within the cycle of DBS re-checks. Any appointment subsequently made will be subject to the receipt of satisfactory references and other pre-employment checks.
APPLY TODAY… By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.
Caretaker / Handyperson / Facilities Maintenance / Keyholder employer: Avanti Schools Trust
Contact Detail:
Avanti Schools Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Caretaker / Handyperson / Facilities Maintenance / Keyholder
✨Tip Number 1
Familiarise yourself with the specific maintenance tasks mentioned in the job description. Understanding the basics of facilities maintenance and cleaning will help you demonstrate your practical knowledge during any interviews.
✨Tip Number 2
Highlight your customer service skills in conversations or interviews. Since this role involves interacting with clients, showcasing your ability to resolve queries and complaints effectively can set you apart from other candidates.
✨Tip Number 3
Be prepared to discuss your availability for evening and weekend shifts. Flexibility is key for this position, so showing that you are willing to accommodate the venue's needs will make you a more attractive candidate.
✨Tip Number 4
Research health, safety, and security regulations relevant to schools. Being knowledgeable about these issues will not only help you in the role but also demonstrate your commitment to maintaining a safe environment for children and staff.
We think you need these skills to ace Caretaker / Handyperson / Facilities Maintenance / Keyholder
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Caretaker / Handyperson position. Tailor your application to highlight relevant experience in facilities maintenance and customer service.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous roles that involved maintenance work, customer interaction, or keyholding responsibilities. Use specific examples to demonstrate your skills and reliability.
Showcase Your Customer Service Skills: Since this role requires excellent customer service, include examples of how you've successfully resolved issues or provided support in past positions. This will show your ability to handle queries and complaints effectively.
Proofread Your Application: Before submitting your application, make sure to proofread it for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism, which is crucial for this role.
How to prepare for a job interview at Avanti Schools Trust
✨Show Your Customer Service Skills
As a Caretaker / Handyperson, you'll be interacting with customers regularly. Be prepared to share examples of how you've provided excellent customer service in the past, especially in challenging situations.
✨Demonstrate Your Maintenance Knowledge
Familiarise yourself with common maintenance issues and solutions. During the interview, discuss your practical experience with facilities maintenance and any relevant health and safety regulations you understand.
✨Highlight Your Flexibility
This role requires availability for evenings and weekends. Be ready to discuss your flexibility and willingness to adapt to varying work hours, as well as any previous experience in similar roles.
✨Prepare Questions About the Role
Show your interest by preparing thoughtful questions about the job and the organisation. Ask about the team dynamics, typical challenges faced, and how success is measured in this position.
