At a Glance
- Tasks: Lead daily operations, manage rotas, and support carers in delivering outstanding care.
- Company: Avanti Homecare, a family-run organisation dedicated to high-quality homecare.
- Benefits: Competitive salary, career progression, annual pay reviews, and ongoing professional development.
- Other info: Join a supportive team with genuine opportunities for growth.
- Why this job: Step into management and make a real difference in people's lives.
- Qualifications: Experience in coordinating services, strong communication, and organisational skills required.
Location: Ripley / Ilkeston
Salary: £32,250
Contract: Permanent, Full Time
Please note: We do not offer sponsorship for this role.
About us
Avanti Homecare delivers high quality homecare across Derbyshire and Nottinghamshire. We're proud of the relationships we build with clients, families and our own people. We're now looking for someone who can become one of the operational leaders of our branch. This is the next step into management from the Care Coordinator role.
Keep the Service Moving
Every successful branch has someone people rely on, when plans change, when carers need support, when families need answers, when the rota suddenly changes. That person helps bring calm, organisation and good judgement. As Senior Care Coordinator you'll play a central role in keeping our service running safely and efficiently. You’ll work closely with the Registered Manager and Deputy Manager, coordinate day to day operations, support carers, communicate with professionals and help ensure clients receive outstanding care. This isn't simply a rota role. It's an operational coordination leadership role.
Key Responsibilities
- Lead the day to day coordination of the branch
- Manage and improve weekly rotas
- Respond to sickness, holidays and operational changes
- Support carers through guidance and communication
- Liaise with families and professionals
- Support client onboarding
- Maintain accurate systems and records
- Complete visit note reviews
- Support brokerage and introductions
- Help identify operational risks
- Cover care calls when required
- Participate in the paid on call rota
Skills, Knowledge and Expertise
Who thrives here? People who succeed here enjoy bringing order to complexity, they think ahead, they solve problems, they communicate clearly, they help others succeed, they are calm under pressure and enjoy taking responsibility. You may already work in homecare or you may coordinate another busy service where multiple priorities, changing plans and operational decision making are everyday responsibilities. Experience from healthcare, community services, housing, logistics or other operational environments may also be relevant.
Essential
- Experience coordinating services, rotas or operational activity
- Experience making day to day operational decisions
- Experience supporting teams
- Strong IT skills
- Excellent organisational ability
- Strong communication
- Ability to manage competing priorities
- Good professional judgement
- Full UK driving licence
- Own vehicle
Desirable
- Homecare experience
- Care planning systems
- Scheduling software
- Health and social care qualification
- Safeguarding knowledge
- Experience supervising or mentoring others
What We Offer and Application Requirements
Why join Avanti? Become one of the operational leaders of an established branch Work alongside experienced leadership Genuine career progression Annual pay reviews Ongoing professional development Family-run organisation Pension Blue Light Card
Senior Care Scheduler employer: Avanti Homecare Limited
Avanti Homecare is an exceptional employer, offering a supportive and dynamic work environment in Ripley where you can grow as an operational leader. With a focus on genuine career progression, ongoing professional development, and a family-run culture, we ensure our employees feel valued and empowered to make a difference in the lives of our clients. Join us to be part of a team that prioritises quality care and strong relationships, while enjoying benefits like annual pay reviews and a pension scheme.
