Registered Manager

Location: Based at our Ripley office - Old Post Office Building, Market Place, Ripley, Derbyshire, DE5 3FJ

Areas that our branch covers: We cover most of the Ripley areas which covers roughly a 3 mile radius from the centre.

Contract: Full-time, permanent role

Salary: £40,000-£50,000 per year (depending on skills, experience and qualifications)

The role: We are looking for a Registered Manager who knows what Outstanding care looks like. We are a multi-award-winning, family-run domiciliary care company, seeking a passionate and professional Registered Manager to lead our Ripley team, shaping its future services and mentoring future managers.

As the Registered Manager, you will be responsible for supporting 60 clients and 30 carers. Reporting to the Head of Quality and Governance, you will provide strategic, operational and day-to-day leadership for the service, ensuring CQC compliance and high-quality, person-centred care, and be passionate about enabling people to live independently with dignity and choice. You will apply to the Care Quality Commission (CQC) for Registered Manager status and accept full legal accountability for the branch's compliance, leading on regulatory compliance and quality improvement, preparing for and managing CQC inspections, responding to regulatory feedback and maintaining accurate governance records.

Share 1-in-4 on-call duties with the management team, covering weekday evenings (4:30pm-10pm) and weekends. Paid in addition to salary.

• Responsibilities include balancing client outcomes, staff well-being, and quality, while championing inclusivity, continuous improvement, and Avanti's values.
• Care Team Leadership: Inspire and develop a high-performing team of 33, fostering a culture of support and continuous growth. Provide clear direction and professional supervision to all staff, managing performance, holding regular one-to-ones, and growth and development meetings.
• Client Experience and Case Management: Ensure exceptional, person-centered care from assessment to ongoing review, managing client cases and resolving concerns. Oversee assessment, onboarding and ongoing review of every client, ensuring care and support plans remain accurate, client-focused and compliant.
• On-Call and Operational Support: Share 1-in-4 paid on-call duties with the management team, supporting weekday evenings and weekends, with occasional operational support in emergencies.
• Quality, Safety and Compliance: Uphold robust governance and continuous improvements to maintain excellent CQC compliance.
• Business and Financial Management: Efficiently manage branch operations and contribute to growth initiatives.
• Lead with compassion: Create an open, inclusive culture where staff and clients feel listened to, valued and supported.
• Model professionalism: Set and maintain healthy boundaries, learn from experience, and base decisions on solid evidence and best practice.
• Promote equality, diversity, and human rights: Challenge discrimination wherever it appears, and tailor your support to respect each person's culture, identity, and preferences.
• Communicate effectively: Listen openly, handle conflict with care, give feedback that helps others grow, and build genuine, collaborative partnerships.
• Drive innovation: Welcome new ideas, take positive risks, and create a culture where continuous learning is encouraged and celebrated.

• Essential: Minimum 5 years' experience in adult health or social care, with at least 2 years in a leadership role.
• Level 5 Diploma in Leadership & Management for Adult Care (or equivalent).
• Full UK driving licence and access to a vehicle.
• In-depth understanding of CQC regulations, safeguarding, Mental Capacity Act and health and safety requirements.
• Strong decision-making, critical thinking and data-driven quality improvement skills.
• Competence in managing care planning systems, Microsoft Office and management information systems, including calendar management.

• Desirable: Lives within 30-40 minutes of the Ripley branch.
• Coaching, mentoring and training delivery skills (Train-the-Trainer desirable).
• Proven ability to manage resources & budgets.
• Rota management and a clear understanding of HR processes.

• You will be calm, measured and positive under pressure.
• Emotionally intelligent, adaptable and creative.
• Committed to personal growth and maintaining personal wellbeing.
• Passionate about enabling people to live independently with dignity and choice.

• Competitive salary package depending on skills, experience and qualifications.
• Annual pay reviews to keep salaries in line with inflation.
• On-site parking.
• Pension contributions.
• Commitment to training and personal growth.
• A supportive, family-run environment dedicated to the wellbeing of both clients and staff.
• The chance to be part of a growing team focused on delivering outstanding homecare.

Think this role fits your experience? We would love to hear from you! Send your CV and a cover letter telling us why your knowledge, skills and experience suit this role. Please note: We love AI (we use it too!) - but your cover letter is your chance to tell us about you. Please write it in your own voice so we can get to know the real person behind the application.