At a Glance
- Tasks: Welcome visitors, handle calls, and assist with administrative tasks.
- Company: Join Avante Care & Support, a charity dedicated to enriching lives.
- Benefits: Competitive pay, free DBS check, flexible hours, and discounts at 800+ retailers.
- Other info: Enjoy training opportunities and recognition programs like Employee of the Month.
- Why this job: Make a real difference in people's lives while working in a supportive environment.
- Qualifications: Strong communication skills, IT-savvy, and a proactive approach.
The predicted salary is between 10 - 12 £ per hour.
Overview
Part-Time Receptionist – Malling Grange, West Malling. Avante Care & Support is a not-for-profit registered charity dedicated to enriching the lives of over 1,000 older people through exceptional nursing, dementia care, and home care services.
The role is a Part-Time Receptionist position for our brand new, luxurious residential home in Malling Grange, West Malling.
The Role
Hours: Part Time – 15 Hour Contract
- Welcome visitors with a smile and guide them around our facilities.
- Handle calls and queries with professionalism.
- Manage post, provide hospitality, and aid administrative tasks.
You’ll need to be numerate, IT-savvy, and a strong communicator with a flexible and proactive approach to work.
Why Join Us?
At Avante Care & Support, we value our team and offer:
- Competitive pay
- FREE DBS check
- Pension contributions
- Refer-a-Friend bonus scheme
- Training & development opportunities
- 24/7 virtual GP & counselling access through our well-being service
- Recognition programs like Employee of the Month & Sparkle Awards
- Flexible working patterns
- Discounts at over 800 retailers
- A welcoming, supportive team environment
About Us
We’re proud of our skilled, experienced workforce and our commitment to making a real, positive impact on individuals and their families.
Apply
Ready to join a team where you can truly make a difference? Apply now!
Please note: Positions are subject to Enhanced DBS disclosures. Shortlisted candidates will be invited for an interview. We cannot contact applicants who are not shortlisted but thank you for your interest in Avante Care & Support.
Avante Care & Support is an Equal Opportunities Employer.
Receptionist - Malling Grange in West Malling employer: Avante Care & Support
Avante Care & Support is an exceptional employer that prioritises the well-being of both its residents and staff. Located in the welcoming community of Westgate-on-Sea, we offer competitive pay, flexible shifts, and a supportive work culture that fosters personal and professional growth. Join us to be part of a compassionate team dedicated to making a meaningful difference in the lives of others.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist - Malling Grange in West Malling
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Avante Care & Support and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Avante Care & Support and let us see your personality shine through!
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Avante Care & Support.
Get Familiar with Our Brand:Before applying, take some time to learn about Avante Care & Support and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Avante Care & Support
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Avante Care & Support.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Avante Care & Support will surely appreciate.
