At a Glance
- Tasks: Welcome visitors, manage calls, and support the team with admin tasks.
- Company: Join a caring team at Northbourne Court, a warm and welcoming home.
- Benefits: Competitive pay, flexible hours, free DBS check, and discounts at 800+ retailers.
- Other info: Enjoy training opportunities and 24/7 GP & wellbeing support.
- Why this job: Be the friendly face that makes residents and visitors feel at home.
- Qualifications: Friendly attitude, good communication skills, and basic computer knowledge.
The predicted salary is between 22000 - 25989 £ per year.
Join Our Caring Team as a Receptionist
Location: Northbourne Court, Sidcup
Pay: £12.75
Hours: Relief hours to support sickness and holiday
Be the Friendly Face of Our Home! At Northbourne Court our reception isn’t just a desk — it’s the heart of the home. We’re looking for a friendly and organised Receptionist who enjoys meeting people and creating a welcoming atmosphere for residents, families, visitors and colleagues. Whether you're greeting loved ones visiting residents, answering calls, or helping the team stay organised, you’ll play an important part in making our home feel warm, supportive and well‑run.
What You’ll Be Doing
- Welcoming visitors and helping them feel at home
- Answering calls and helping with enquiries
- Managing post and deliveries
- Offering hospitality to visitors and professionals
- Supporting the team with general admin tasks
About You
- Friendly, approachable and professional
- A confident communicator who enjoys helping people
- Comfortable using computers and office systems
- Organised and able to work independently and within a team
- Reception or administration experience is helpful, but your attitude and people skills matter most.
Why People Love Working With Us
- Competitive pay
- FREE DBS check & uniform
- Flexible working patterns
- Pension contributions
- Training & development opportunities
- 24/7 GP & wellbeing support
- Staff recognition awards
- Discounts at 800+ retailers
All roles are subject to an Enhanced DBS check. Avante Care & Support is an Equal Opportunities Employer.
Receptionist - Relief - Northbourne Court in Sidcup employer: Avante Care & Support
At Northbourne Court, we pride ourselves on fostering a warm and supportive work environment where every team member is valued. As a Receptionist, you'll enjoy competitive pay, flexible working patterns, and numerous training and development opportunities, all while being part of a caring team dedicated to making a difference in the lives of our residents. With additional perks like 24/7 GP support and discounts at over 800 retailers, Northbourne Court is an excellent place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist - Relief - Northbourne Court in Sidcup
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Avante Care & Support and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Avante Care & Support and let us see your personality shine through!
We think you need these skills to ace Receptionist - Relief - Northbourne Court in Sidcup
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Avante Care & Support.
Get Familiar with Our Brand:Before applying, take some time to learn about Avante Care & Support and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Avante Care & Support
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Avante Care & Support.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Avante Care & Support will surely appreciate.
