At a Glance
- Tasks: Lead digital projects to enhance care technology and improve operational systems.
- Company: Join Avante Care & Support, a not-for-profit dedicated to transforming care for older people.
- Benefits: Competitive salary, hybrid working, professional development, and a collaborative culture.
- Other info: Opportunity for career growth and to shape future digital strategies.
- Why this job: Make a real impact on the lives of older people through innovative technology.
- Qualifications: Experience in digital systems within health or social care and strong project management skills.
Quality & Operational Systems Manager
Salary: £40,000 - £45,000 per annum (depending on experience) | Location: Hybrid – Regular travel across Kent & South East London
Make technology matter where it matters most. At Avante Care & Support, we’re passionate about creating vibrant communities where older people can live fulfilling lives. As a not‑for‑profit organisation, every investment we make goes back into improving the quality of care we provide.
About the role
This is a unique opportunity to shape how technology supports the delivery of outstanding care across our residential and home care services. As our Digital Product Owner for operational and quality systems, you’ll take ownership of a diverse portfolio of care technologies, ensuring they’re fully utilised, continually improved and delivering real value to colleagues, residents and the organisation.
Working closely with operational teams, software suppliers and senior stakeholders, you’ll lead digital projects from concept through to implementation, champion innovation, improve system adoption and help drive operational excellence across Avante.
What you’ll be doing
- Lead the development and optimisation of our operational and quality systems.
- Act as the organisation’s subject matter expert for platforms including Nourish, Camascope, QCS, PowerBI and other care technologies.
- Manage supplier relationships and influence future product development.
- Deliver digital projects, new system implementations and technology improvements.
- Support colleagues through training, coaching and stakeholder engagement to maximise system adoption.
- Use data and system insight to improve quality, compliance and operational performance.
- Identify new technologies and innovative solutions that enhance resident outcomes and colleague experience.
- Contribute to Avante’s Technology & Innovation Committee and help shape our future digital strategy.
About you
- Experience managing or implementing digital systems within health or social care.
- Strong project management and organisational skills.
- Excellent stakeholder engagement and communication skills.
- Experience managing multiple priorities and projects.
- Confidence analysing data and identifying opportunities for improvement.
- A passion for digital innovation and continuous improvement.
- The ability to work independently while collaborating effectively across teams.
- Experience with care technology platforms such as Nourish, Camascope, QCS or PowerBI would be advantageous, as would knowledge of CQC requirements and quality assurance processes.
Why join Avante?
At Avante, you’ll be joining an organisation that genuinely values innovation, collaboration and continuous improvement. You’ll have the opportunity to influence how technology transforms care, work alongside passionate colleagues and contribute to projects that make a meaningful difference to the lives of older people.
We offer
- Salary of £40,000–£45,000 per annum (DOE)
- Hybrid working with flexibility.
- The opportunity to lead organisation‑wide digital transformation initiatives.
- Ongoing professional development and support.
- A collaborative and values‑driven culture.
- The chance to work with emerging technologies and shape future digital innovation.
Additional information
This is an essential car user role and regular travel across our services in Kent and South East London is required. The successful candidate will be subject to an Enhanced DBS check.
Ready to make an impact? If you’re excited by the opportunity to combine technology, innovation and quality improvement to help deliver exceptional care, we’d love to hear from you.
Apply today and help shape the future of digital care at Avante Care & Support.
Quality & Operational Systems Manager employer: Avante Care & Support Ltd.
At Puddingstone Grange, we pride ourselves on being an exceptional employer that values the contributions of our Registered General Nurses. With competitive pay, flexible working arrangements, and a strong focus on professional development, we foster a supportive and caring work culture where you can truly make a difference in residents' lives. Join us to be part of a team that prioritises your wellbeing and offers unique benefits like 24/7 GP support and discounts at over 800 retailers.
Contact Details:
Avante Care & Support Ltd. Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Quality & Operational Systems Manager
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Avante Care & Support Ltd..
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Avante Care & Support Ltd..
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Avante Care & Support Ltd., don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Quality & Operational Systems Manager
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Avante Care & Support Ltd..
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Avante Care & Support Ltd..
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Avante Care & Support Ltd.. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Avante Care & Support Ltd.. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Avante Care & Support Ltd.
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Avante Care & Support Ltd.’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
