At a Glance
- Tasks: Lead improvement programmes in residential and nursing care services across Kent and South East London.
- Company: Join a supportive Bank Leadership Team making a real difference in care services.
- Benefits: Earn £70,000 - £75,000 per annum with flexible assignments and meaningful work.
- Other info: Opportunities for career growth and development in a dynamic environment.
- Why this job: Make a visible impact while solving complex challenges in care services.
- Qualifications: Experience in care management and strong leadership skills required.
The predicted salary is between 70000 - 75000 £ per year.
Residential, Nursing & Dementia Care Services
Location: Kent & South East London (Bexley & Greenwich)
Contract: Bank / Interim Opportunities
Salary: £70,000 - £75,000 per annum (pro rata for bank assignments)
Flexible Assignments
We are seeking experienced Service Improvement and Turnaround Managers to join our Bank Leadership Team, supporting our Residential and Nursing Care Homes across Kent and South East London. This is an exciting opportunity for accomplished care leaders who thrive in challenging environments and have a proven track record of improving service quality, strengthening leadership teams, supporting regulatory compliance, and driving operational excellence. You will be deployed into services requiring additional leadership support, improvement planning, occupancy recovery, culture transformation, inspection readiness, or interim management cover.
The Role
- Lead improvement programmes within residential and nursing care services
- Support homes requiring focused operational or quality intervention
- Conduct service audits and identify opportunities for improvement
- Develop and implement robust action and recovery plans
- Strengthen governance, compliance, and quality assurance processes
- Coach and develop Home Managers, Deputies, and wider leadership teams
- Support services in preparing for and responding to CQC inspections
- Drive improvements in resident outcomes and care quality
- Assist with occupancy recovery and stakeholder confidence
- Support recruitment, retention, and workforce stabilisation initiatives
- Deliver measurable and sustainable service improvements
- Provide interim management support where required
What We're Looking For
- Previous experience as a Registered Manager, Regional Operations Manager, Turnaround Manager, Service Improvement Manager or Operations Manager within residential and nursing care
- Strong understanding of CQC regulations and quality frameworks
- Experience leading service improvement, transformation, or turnaround programmes
- Proven ability to manage change and deliver measurable outcomes
- Excellent leadership, coaching, and stakeholder management skills
- Strong analytical and problem-solving capabilities
- Experience within Residential, Nursing, Dementia, or Complex Care services
- Flexibility to travel across Kent and South East London
- Experience supporting services through action plans or improvement journeys
Desirable
- Nurse qualification (RGN)
- Level 5 Diploma in Leadership for Health and Social Care
- Multi-site management experience
Why Join Our Bank Leadership Team?
- Salary of £70,000 - £75,000 per annum (pro rata) depending on experience
- Flexible assignments to suit your availability
- Opportunities to work across a diverse portfolio of services
- Meaningful work with visible impact
- Supportive operational and quality teams
- Potential pathway into permanent operational leadership roles
This role is ideal for experienced care leaders who enjoy making a difference, solving complex challenges, and helping services achieve their full potential. If you have a passion for service excellence and a track record of delivering successful improvements, we would love to hear from you.
Apply today with your CV for a confidential discussion.
All appointments are subject to satisfactory DBS and reference checks.
BANK SERVICE IMPROVEMENT & TURNAROUND MANAGERS in London employer: Avante Care & Support Ltd.
At Avante Care & Support, we pride ourselves on being an excellent employer, offering a supportive and friendly work environment at our Barnes Lodge location in Tonbridge Wells. With competitive pay, flexible working patterns, and numerous training and development opportunities, we ensure our Home Administrators can thrive while making a meaningful impact in the lives of our residents. Join us to be part of a caring community that values your contributions and promotes employee well-being through various benefits and recognition programs.
Contact Details:
Avante Care & Support Ltd. Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land BANK SERVICE IMPROVEMENT & TURNAROUND MANAGERS in London
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We think you need these skills to ace BANK SERVICE IMPROVEMENT & TURNAROUND MANAGERS in London
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Avante Care & Support Ltd..
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Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Avante Care & Support Ltd.. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Avante Care & Support Ltd.. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Avante Care & Support Ltd.
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
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✨Align Your Goals with the Organisation
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