At a Glance
- Tasks: Lead improvement programmes in residential and nursing care services across Kent and South East London.
- Company: Join a supportive Bank Leadership Team focused on service excellence.
- Benefits: Flexible assignments, competitive rates, and potential pathways to permanent roles.
- Other info: Ideal for passionate leaders ready to tackle complex challenges.
- Why this job: Make a real difference in care quality and resident outcomes.
- Qualifications: Experience in care management and strong leadership skills required.
The predicted salary is between 29700 - 36300 £ per year.
We are seeking experienced Service Improvement and Turnaround Managers to join our Bank Leadership Team, supporting our Residential and Nursing Care Homes across Kent and South East London. This is an exciting opportunity for accomplished care leaders who thrive in challenging environments and have a proven track record of improving service quality, strengthening leadership teams, supporting regulatory compliance, and driving operational excellence.
You will be deployed into services requiring additional leadership support, improvement planning, occupancy recovery, culture transformation, inspection readiness, or interim management cover.
The Role
- Lead improvement programmes within residential and nursing care services
- Support homes requiring focused operational or quality intervention
- Conduct service audits and identify opportunities for improvement
- Develop and implement robust action and recovery plans
- Strengthen governance, compliance, and quality assurance processes
- Coach and develop Home Managers, Deputies, and wider leadership teams
- Support services in preparing for and responding to CQC inspections
- Drive improvements in resident outcomes and care quality
- Assist with occupancy recovery and stakeholder confidence
- Support recruitment, retention, and workforce stabilisation initiatives
- Deliver measurable and sustainable service improvements
- Provide interim management support where required
What We're Looking For
- Previous experience as a Registered Manager, Regional Operations Manager, Turnaround Manager, Service Improvement Manager or Operations Manager within residential and nursing care
- Strong understanding of CQC regulations and quality frameworks
- Experience leading service improvement, transformation, or turnaround programmes
- Proven ability to manage change and deliver measurable outcomes
- Excellent leadership, coaching, and stakeholder management skills
- Strong analytical and problem-solving capabilities
- Experience within Residential, Nursing, Dementia, or Complex Care services
- Flexibility to travel across Kent and South East London
- Experience supporting services through action plans, or improvement journeys
- Nurse qualification (RGN)
- Level 5 Diploma in Leadership for Health and Social Care
- Multi-site management experience
Why Join Our Bank Leadership Team?
- Flexible assignments to suit your availability
- Competitive rates
- Opportunities to work across a diverse portfolio of services
- Meaningful work with visible impact
- Supportive operational and quality teams
- Potential pathway into permanent operational leadership roles
This role is ideal for experienced care leaders who enjoy making a difference, solving complex challenges, and helping services achieve their full potential. If you have a passion for service excellence and a track record of delivering successful improvements, we would love to hear from you. All appointments are subject to satisfactory DBS and reference checks.
BANK SERVICE IMPROVEMENT & TURNAROUND MANAGERS in Greenwich employer: Avante Care & Support Ltd.
At Puddingstone Grange, we pride ourselves on being an exceptional employer that values the contributions of our Registered General Nurses. With competitive pay, flexible working arrangements, and a strong focus on professional development, we foster a supportive and caring work culture where you can truly make a difference in residents' lives. Join us to be part of a team that prioritises your wellbeing and offers unique benefits like 24/7 GP support and discounts at over 800 retailers.
Contact Details:
Avante Care & Support Ltd. Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land BANK SERVICE IMPROVEMENT & TURNAROUND MANAGERS in Greenwich
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✨Use Online Job Boards Wisely
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✨Showcase Your Adaptability in Interviews
Temporary roles often require you to hit the ground running. Use your interviews to highlight any past experiences where you’ve had to adapt quickly, whether it’s in a volunteer position or a past job. This will show Avante Care & Support Ltd. you’re ready to step in and make an immediate impact!
We think you need these skills to ace BANK SERVICE IMPROVEMENT & TURNAROUND MANAGERS in Greenwich
Some tips for your application 🫡
Highlight Your Health Sciences Knowledge:When applying for the BANK SERVICE IMPROVEMENT & TURNAROUND MANAGERS at Avante Care & Support Ltd., make sure to showcase any relevant courses or degrees you have in health sciences or related fields. This background helps to demonstrate that you understand the sector and can hit the ground running in a temporary role.
Emphasise Administrative Skills:Since this is an administrative role, it’s essential to highlight your organisational skills, attention to detail, and proficiency with software commonly used in health sciences administration. Mention any specific tools or systems you’ve used, as these can really make you stand out to Avante Care & Support Ltd..
Keep It Concise and Relevant:As this is a temporary role, brevity is key. Make sure your CV is succinct and focuses on your most relevant experiences. Highlight your ability to adapt quickly and learn on the job, which is crucial in a short-term position like this.
Tailor Your Cover Letter:Use your cover letter to express your enthusiasm for the health sciences sector and your interest in the specific tasks you'd be handling at Avante Care & Support Ltd.. Being clear about why you're the perfect fit for a temporary position will help demonstrate your motivation and readiness to contribute.
How to prepare for a job interview at Avante Care & Support Ltd.
✨Brush Up on Health Regulations
Given that you're diving into health sciences administration, make sure you're well-versed in the latest health regulations and compliance standards. It’s a temporary role, so showing that you’re up to speed with current guidelines will highlight your readiness to hit the ground running for Avante Care & Support Ltd..
✨Demonstrate Your Organisational Skills
In health sciences administration, organisational skills are key. Prepare examples of how you’ve managed multiple tasks or handled administrative challenges in the past. Be ready to speak about your tools—whether that's a particular software or a method of project management—that you use to keep everything in check.
✨Tailor Your Motivation to the Temporary Nature
As this is a temporary position, it’s essential to express your enthusiasm for the role during the interview. Talk about what you aim to learn and how you see this experience fitting into your overall career goals. Employers love to see that you’re eager to contribute, even if it's just for a short time!
✨Prepare for Scenario-Based Questions
You might also encounter scenario-based questions during your interview. Be ready to demonstrate how you'd handle specific administrative challenges in a health setting. Think about common situations in health sciences and formulate your responses beforehand, so you come off as calm and capable when it counts.
