At a Glance
- Tasks: Lead improvement programmes in residential and nursing care services across Kent and South East London.
- Company: Join a supportive Bank Leadership Team making a real difference in care services.
- Benefits: Flexible assignments, competitive rates, and opportunities for career progression.
- Other info: Ideal for experienced leaders passionate about service excellence and improvement.
- Why this job: Make a meaningful impact while solving complex challenges in care services.
- Qualifications: Experience in care management and strong leadership skills required.
The predicted salary is between 41000 - 41000 £ per year.
We are seeking experienced Service Improvement and Turnaround Managers to join our Bank Leadership Team, supporting our Residential and Nursing Care Homes across Kent and South East London. This is an exciting opportunity for accomplished care leaders who thrive in challenging environments and have a proven track record of improving service quality, strengthening leadership teams, supporting regulatory compliance, and driving operational excellence.
You will be deployed into services requiring additional leadership support, improvement planning, occupancy recovery, culture transformation, inspection readiness, or interim management cover.
The RoleAs a Bank Service Improvement & Turnaround Manager, you will:
- Lead improvement programmes within residential and nursing care services
- Support homes requiring focused operational or quality intervention
- Conduct service audits and identify opportunities for improvement
- Develop and implement robust action and recovery plans
- Strengthen governance, compliance, and quality assurance processes
- Coach and develop Home Managers, Deputies, and wider leadership teams
- Support services in preparing for and responding to CQC inspections
- Drive improvements in resident outcomes and care quality
- Assist with occupancy recovery and stakeholder confidence
- Support recruitment, retention, and workforce stabilisation initiatives
- Deliver measurable and sustainable service improvements
- Provide interim management support where required
We are interested in hearing from experienced leaders who can demonstrate:
- Previous experience as a Registered Manager, Regional Operations Manager, Turnaround Manager, Service Improvement Manager or Operations Manager within residential and nursing care
- Strong understanding of CQC regulations and quality frameworks
- Experience leading service improvement, transformation, or turnaround programmes
- Proven ability to manage change and deliver measurable outcomes
- Excellent leadership, coaching, and stakeholder management skills
- Strong analytical and problem-solving capabilities
- Experience within Residential, Nursing, Dementia, or Complex Care services
- Flexibility to travel across Kent and South East London
- Experience supporting services through action plans, or improvement journeys
- Nurse qualification (RGN)
- Level 5 Diploma in Leadership for Health and Social Care
- Multi-site management experience
- Flexible assignments to suit your availability
- Competitive rates
- Opportunities to work across a diverse portfolio of services
- Meaningful work with visible impact
- Supportive operational and quality teams
- Potential pathway into permanent operational leadership roles
This role is ideal for experienced care leaders who enjoy making a difference, solving complex challenges, and helping services achieve their full potential. If you have a passion for service excellence and a track record of delivering successful improvements, we would love to hear from you. Apply today with your CV for a confidential discussion.
All appointments are subject to satisfactory DBS and reference checks.
BANK SERVICE IMPROVEMENT & TURNAROUND MANAGERS employer: Avante Care & Support Ltd.
Join our Bank Leadership Team and experience a fulfilling career where your expertise in service improvement can truly make a difference. With flexible assignments across Kent and South East London, we offer competitive rates, a supportive work culture, and opportunities for professional growth within a diverse portfolio of residential and nursing care services. Here, you will not only lead impactful change but also have the chance to shape the future of care quality while enjoying meaningful work that resonates with your passion for excellence.
Contact Details:
Avante Care & Support Ltd. Recruitment Team
StudySmarter Expert Advice🤫
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How to prepare for a job interview at Avante Care & Support Ltd.
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