At a Glance
- Tasks: Lead improvement programmes in residential and nursing care services across Kent and South East London.
- Company: Join a supportive Bank Leadership Team making a real difference in care services.
- Benefits: Enjoy flexible assignments, competitive rates, and opportunities for career growth.
- Other info: Ideal for passionate leaders looking to drive service excellence.
- Why this job: Make a meaningful impact while solving complex challenges in care services.
- Qualifications: Experience in care management and strong leadership skills required.
The predicted salary is between 41000 - 41000 £ per year.
Location: Kent & South East London (Bexley & Greenwich)
Bank / Interim Opportunities
Competitive Rate | Flexible Assignments
We are seeking experienced Service Improvement and Turnaround Managers to join our Bank Leadership Team, supporting our Residential and Nursing Care Homes across Kent and South East London. This is an exciting opportunity for accomplished care leaders who thrive in challenging environments and have a proven track record of improving service quality, strengthening leadership teams, supporting regulatory compliance, and driving operational excellence.
You will be deployed into services requiring additional leadership support, improvement planning, occupancy recovery, culture transformation, inspection readiness, or interim management cover.
The Role
- Lead improvement programmes within residential and nursing care services
- Support homes requiring focused operational or quality intervention
- Conduct service audits and identify opportunities for improvement
- Develop and implement robust action and recovery plans
- Strengthen governance, compliance, and quality assurance processes
- Coach and develop Home Managers, Deputies, and wider leadership teams
- Support services in preparing for and responding to CQC inspections
- Drive improvements in resident outcomes and care quality
- Assist with occupancy recovery and stakeholder confidence
- Support recruitment, retention, and workforce stabilisation initiatives
- Deliver measurable and sustainable service improvements
- Provide interim management support where required
What We're Looking For
- Previous experience as a Registered Manager, Regional Operations Manager, Turnaround Manager, Service Improvement Manager or Operations Manager within residential and nursing care
- Strong understanding of CQC regulations and quality frameworks
- Experience leading service improvement, transformation, or turnaround programmes
- Proven ability to manage change and deliver measurable outcomes
- Excellent leadership, coaching, and stakeholder management skills
- Strong analytical and problem-solving capabilities
- Experience within Residential, Nursing, Dementia, or Complex Care services
- Flexibility to travel across Kent and South East London
- Experience supporting services through action plans, or improvement journeys
Desirable:
- Nurse qualification (RGN)
- Level 5 Diploma in Leadership for Health and Social Care
- Multi-site management experience
Why Join Our Bank Leadership Team?
- Flexible assignments to suit your availability
- Competitive rates
- Opportunities to work across a diverse portfolio of services
- Meaningful work with visible impact
- Supportive operational and quality teams
- Potential pathway into permanent operational leadership roles
This role is ideal for experienced care leaders who enjoy making a difference, solving complex challenges, and helping services achieve their full potential. If you have a passion for service excellence and a track record of delivering successful improvements, we would love to hear from you. Apply today with your CV for a confidential discussion. All appointments are subject to satisfactory DBS and reference checks.
Service Manager employer: Avante Care and Support
Avante Care and Support is an exceptional employer, offering a nurturing work culture in Bexleyheath that prioritises high-quality, person-centred care. With competitive pay, performance-related bonuses, and a strong commitment to ongoing training and career progression, employees are empowered to grow and thrive in their roles while making a meaningful impact in the community.
