At a Glance
- Tasks: Lead improvement programmes in residential and nursing care services across Kent and South East London.
- Company: Join a supportive Bank Leadership Team focused on service excellence.
- Benefits: Flexible assignments, competitive rates, and potential for permanent roles.
- Other info: Ideal for those who thrive in challenging environments and enjoy solving complex problems.
- Why this job: Make a real difference in care quality and resident outcomes.
- Qualifications: Experience in care management and strong leadership skills required.
The predicted salary is between 41000 - 41000 £ per year.
We are seeking experienced Service Improvement and Turnaround Managers to join our Bank Leadership Team, supporting our Residential and Nursing Care Homes across Kent and South East London.
This is an exciting opportunity for accomplished care leaders who thrive in challenging environments and have a proven track record of improving service quality, strengthening leadership teams, supporting regulatory compliance, and driving operational excellence.
You will be deployed into services requiring additional leadership support, improvement planning, occupancy recovery, culture transformation, inspection readiness, or interim management cover.
As a Bank Service Improvement & Turnaround Manager, you will:
- Lead improvement programmes within residential and nursing care services
- Support homes requiring focused operational or quality intervention
- Conduct service audits and identify opportunities for improvement
- Strengthen governance, compliance, and quality assurance processes
- Support services in preparing for and responding to CQC inspections
- Drive improvements in resident outcomes and care quality
- Support recruitment, retention, and workforce stabilisation initiatives
- Deliver measurable and sustainable service improvements
- Provide interim management support where required
Previous experience as a Registered Manager, Regional Operations Manager, Turnaround Manager, Service Improvement Manager or Operations Manager within residential and nursing care is essential.
Strong understanding of CQC regulations and quality frameworks is required, along with experience leading service improvement, transformation, or turnaround programmes.
Excellent leadership, coaching, and stakeholder management skills are necessary, as well as experience within Residential, Nursing, Dementia, or Complex Care services.
Flexibility to travel across Kent and South East London is expected, along with experience supporting services through action plans or improvement journeys and multi-site management experience.
Why Join Our Bank Leadership Team?
- Flexible assignments to suit your availability
- Competitive rates
- Opportunities to work across a diverse portfolio of services
- Supportive operational and quality teams
- Potential pathway into permanent operational leadership roles
This role is ideal for experienced care leaders who enjoy making a difference, solving complex challenges, and helping services achieve their full potential.
If you have a passion for service excellence and a track record of delivering successful improvements, we would love to hear from you.
All appointments are subject to satisfactory DBS and reference checks.
Head of Care - Children's Services in London employer: Avante Care and Support
Avante Care and Support is an exceptional employer, offering a nurturing work culture in Bexleyheath that prioritises high-quality, person-centred care. With competitive pay, performance-related bonuses, and a strong commitment to ongoing training and career progression, employees are empowered to grow and thrive in their roles while making a meaningful impact in the community.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Care - Children's Services in London
✨Get Involved with Local Health Networks
Start mingling with local health networks and community groups in your area. These connections can lead to freelance gigs as many healthcare facilities look for short-term help and we all know word-of-mouth is key in nursing!
✨Showcase Your Skills Online
Create a public portfolio that highlights your nursing experience, skills, and any specialised training you've completed. Use platforms like LinkedIn to connect with potential clients and showcase testimonials from previous patients or employers; this adds credibility and visibility to your freelance brand.
✨Explore Freelance Platforms for Healthcare
Check out freelance-specific job platforms focused on healthcare – websites like NurseFly or Nurse.com have listings that might just have the perfect gig for you. Signing up there can give you access to clients specifically looking for quick-care solutions.
✨Be Present in Community Health Events
Attend health fairs, workshops, or community health events. Getting your name out there by participating in discussions or offering free health consultations can help us find potential clients who are looking for freelance nursing support!
We think you need these skills to ace Head of Care - Children's Services in London
Some tips for your application 🫡
Showcase Your Nursing Credentials:For a freelance nursing position like Head of Care - Children's Services, it's crucial to highlight your qualifications right at the top of your CV. Include your nursing degree, any special certifications (like CPR or advanced life support), and your registration details. Don't forget to mention any specific skills that relate to patient care — think about your experiences in various healthcare settings!
Tailor Your Portfolio:When applying for a freelance gig, a portfolio can be a game-changer! Include examples of your work in patient care, like case studies or testimonials from previous clients or employers. If you're able to add any projects where you've implemented patient care plans or improved patient outcomes, that will catch the eye of Avante Care and Support!
Flexibility is Key:You're not applying for a traditional full-time role, so highlight your availability and flexibility in your cover letter. Freelance work often requires juggling various clients, so mention how you can adapt to different schedules and patient needs — this shows you're ready to hit the ground running in Head of Care - Children's Services.
Demonstrate Your Understanding of Patient Care Challenges:In your CV and cover letter, it’s beneficial to briefly touch upon challenges you've faced in patient care and how you overcame them. This shows not only your experience but also your problem-solving skills and resilience — qualities that are crucial for a freelance nurse navigating different environments. Remember to apply through our website for a seamless application process!
How to prepare for a job interview at Avante Care and Support
✨Showcase Your Specialisation
Make sure to highlight any specific areas of patient care you excel in, such as geriatric care, paediatrics, or wound management. Freelancing in nursing means clients will want to know how your skills can directly benefit their patients, so bring any relevant certifications or experiences to the table.
✨Bring Your Portfolio of Success
Since it’s freelance work, you should present a portfolio that includes case studies, positive patient feedback, or evidence of your outcomes. This will help demonstrate your previous success and patient satisfaction levels, giving potential clients confidence in your skills.
✨Prepare for Scenario-Based Questions
Expect interviewers to throw some real-world patient scenarios at you. These might test your clinical judgement and decision-making skills. Brush up on your clinical protocols and be ready to explain how you’d handle specific situations – this is where our hands-on experience will shine.
✨Discuss Flexibility and Availability
As a freelancer, you’ll need to navigate different schedules and patient needs. Be prepared to discuss your availability and how you can adjust to accommodate client schedules while ensuring consistent, high-quality care. This shows that you’re not only skilled but also reliable and adaptable.
