At a Glance
- Tasks: Provide admin support, manage events, and assist customers in a dynamic environment.
- Company: Join Foresight, a supportive organisation focused on personal development.
- Benefits: Gain hands-on experience, earn a Level 2 Customer Service qualification, and develop key skills.
- Other info: Enjoy a friendly team atmosphere with opportunities for growth and learning.
- Why this job: Kickstart your career in business and customer service while making a real impact.
- Qualifications: GCSE English and Maths (Grade 4) required; enthusiasm and organisation are key.
The predicted salary is between 14700 - 14700 € per year.
Are you a young person looking to get your first rung on the career ladder? Highly organised and interested in starting a career in business and customer service? You will provide administrative support to Foresight’s service delivery teams, gain hands-on experience, and develop key technical and organisational skills.
What will the apprentice be doing? Join Foresight as an apprentice and gain hands-on experience in a fast-paced, supportive workplace where no two days are the same. You’ll develop valuable business and administration skills by working across different departments, helping to organise events, managing information and databases, supporting visitors and customers, and contributing to important projects that make a real difference. This role is a great opportunity to build confidence, learn how a professional organisation operates, and grow your communication, teamwork, and IT skills while being part of a friendly team that values inclusion, responsibility, and personal development.
- To provide administrative support to Foresight.
- To support with administrative tasks within various departments.
- To take an active part in events organised by Foresight.
- To be responsible for the completion of all health & safety registers.
- To receive and assist visitors and deal with telephone enquiries.
What training will the apprentice take and what qualification will the apprentice get at the end? As part of the apprentice role you will complete the level 2 Customer Service qualification, learning the knowledge, skills and behaviours which will support you for your end-point assessment. You will take part in a combination of activities, such as face-to-face classroom-based sessions, remote learning sessions, work shadowing and online learning, to support your learning and development and compile a portfolio of evidence. At the end of the on-programme learning, you will be required to undertake an End-Point Assessment (EPA) to demonstrate you have met the occupational standard.
GCSE English (Grade 4) essential
GCSE Maths (Grade 4) essential
Customer Service Apprenticeship - Foresight (Grimsby) employer: Avant Skills Academy
Foresight offers an exceptional opportunity for young individuals to kickstart their careers in a dynamic and supportive environment in Grimsby. With a strong focus on personal development, employees benefit from hands-on experience across various departments, fostering essential skills in business and customer service. The inclusive work culture encourages teamwork and growth, making it an ideal place for apprentices to thrive and make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Apprenticeship - Foresight (Grimsby)
✨Tip Number 1
Get to know the company! Research Foresight and understand their values and mission. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Before any interview, run through common questions with a friend or family member. This will help you feel more confident and articulate when discussing your skills and experiences.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the application process and what it’s really like to work at Foresight.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and serious about landing that apprenticeship.
We think you need these skills to ace Customer Service Apprenticeship - Foresight (Grimsby)
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for customer service shine through! We want to see that you're excited about starting your career and eager to learn. A bit of personality goes a long way!
Tailor Your Application:Make sure to customise your application to fit the role. Highlight any relevant skills or experiences that align with what we’re looking for in a Customer Service Apprentice. This shows us you’ve done your homework!
Be Clear and Concise:Keep your writing clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and make sure your enthusiasm comes across without overwhelming us with too much information.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Avant Skills Academy
✨Know Your Stuff
Before the interview, make sure you understand what Foresight does and the role of a Customer Service Apprentice. Familiarise yourself with their values, especially around inclusion and personal development, so you can show how you align with them.
✨Show Off Your Organisational Skills
Since the role involves administrative support, be ready to discuss your organisational skills. Think of examples where you've successfully managed tasks or events, and be prepared to explain how you prioritise and stay organised in a busy environment.
✨Practice Your Communication
As you'll be dealing with visitors and telephone enquiries, practice clear and confident communication. You might want to do a mock interview with a friend or family member to get comfortable speaking about your experiences and answering questions.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and the company. You could ask about the types of projects you might work on or how they support apprentices in their development.
