At a Glance
- Tasks: Handle customer queries and provide administrative support in a dynamic environment.
- Company: Prominent housebuilder with a focus on customer satisfaction.
- Benefits: Competitive salary, discretionary bonuses, and additional perks.
- Other info: Great opportunity for career growth in a supportive setting.
- Why this job: Join a team that values your input and contributes to future successes.
- Qualifications: Strong administration background and excellent communication skills.
The predicted salary is between 28800 - 43200 £ per year.
A prominent housebuilder is seeking a Customer Liaison Assistant based in Edinburgh. The role involves handling customer queries, ensuring issues are logged in the ERP system, and providing administrative support.
Ideal candidates should have:
- a strong administration background,
- experience in customer service,
- excellent communication skills.
The position offers a competitive salary, discretionary bonuses, and additional benefits. Join to contribute to future successes!
Customer Liaison & Service Coordinator employer: Avant Homes
Avant Homes is an exceptional employer, offering a competitive salary and a range of benefits including a discretionary performance bonus, company car plan, and private healthcare. With a strong focus on teamwork and local employment, we provide ample opportunities for career development within our ambitious growth plans, making it an exciting time to join our Sunderland office as a Quantity Surveyor.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Liaison & Service Coordinator
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to customer service. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your communication skills! During interviews, be clear and concise, and don’t forget to listen actively. This will demonstrate your ability to handle customer queries effectively.
✨Tip Number 4
Apply through our website for the best chance at landing that Customer Liaison & Service Coordinator role. We make it easy for you to showcase your skills and experience directly to the hiring team!
We think you need these skills to ace Customer Liaison & Service Coordinator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your administration and customer service experience. We want to see how your skills match the role, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about the Customer Liaison & Service Coordinator role and how you can contribute to our team. Keep it friendly and professional!
Show Off Your Communication Skills:Since excellent communication is key for this role, make sure your application reflects that. Use clear language and a positive tone throughout your written application to demonstrate your ability to connect with customers.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Avant Homes
✨Know the Company Inside Out
Before your interview, take some time to research the housebuilder. Understand their values, recent projects, and what sets them apart in the industry. This knowledge will not only impress your interviewers but also help you tailor your answers to align with their goals.
✨Showcase Your Customer Service Skills
Since the role involves handling customer queries, be prepared to share specific examples from your past experiences. Think of situations where you resolved issues or went above and beyond for a customer. This will demonstrate your ability to provide excellent service and handle challenges effectively.
✨Highlight Your Administrative Expertise
The job requires strong administrative skills, so come ready to discuss your experience with ERP systems or similar software. Be specific about how you've used these tools to improve efficiency or manage customer data. This will show that you're not just a people person but also organised and tech-savvy.
✨Practice Your Communication Skills
Excellent communication is key for this role. Practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend or family member. This will help you feel more comfortable and ensure you convey your ideas effectively during the actual interview.
