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- Tasks: Manage customer inquiries and provide proactive support to ensure excellent service.
- Company: Avant Homes, a leading housebuilder with a strong presence across the UK.
- Benefits: Competitive salary, discretionary bonuses, and healthcare benefits.
- Other info: Opportunity for growth in a supportive and collaborative environment.
- Why this job: Join a dynamic team and make a real difference in customer satisfaction.
- Qualifications: Strong administration skills and experience in a customer-focused role.
The predicted salary is between 25000 - 32000 £ per year.
Avant Homes, a housebuilder operating across the UK, is seeking a Customer Liaison Assistant in Wetherby. The successful candidate will manage customer inquiries over the phone, provide solutions, and ensure excellent service.
Responsibilities include:
- Logging issues on the ERP system
- Resolving customer queries
- Liaising with site management teams
Applicants should have strong administration skills and experience in a customer-focused environment. Competitive salary, discretionary bonuses, and healthcare benefits offered.
Customer Liaison Assistant — Proactive Support with Benefits employer: Avant Homes
Contact Detail:
Avant Homes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Liaison Assistant — Proactive Support with Benefits
✨Tip Number 1
Make sure you research Avant Homes and their values before your interview. Knowing what they stand for will help you tailor your answers and show that you're genuinely interested in the role.
✨Tip Number 2
Practice common customer service scenarios that might come up during the interview. Think about how you would handle difficult inquiries or resolve issues, as this will demonstrate your proactive support skills.
✨Tip Number 3
Don’t forget to prepare some questions for your interviewer! Asking about team dynamics or how they measure success in the Customer Liaison role shows that you’re engaged and ready to contribute.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed and shows that you’re serious about joining the Avant Homes team.
We think you need these skills to ace Customer Liaison Assistant — Proactive Support with Benefits
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and administration skills. We want to see how your background aligns with the role of Customer Liaison Assistant, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about providing excellent customer support and how you can contribute to our team at Avant Homes. Keep it friendly and professional!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've successfully resolved customer queries in the past. We love seeing candidates who can think on their feet and provide proactive solutions!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Let’s get started on this journey together!
How to prepare for a job interview at Avant Homes
✨Know the Company Inside Out
Before your interview, take some time to research Avant Homes. Understand their values, recent projects, and what sets them apart in the housebuilding industry. This knowledge will not only impress your interviewers but also help you tailor your answers to align with their mission.
✨Showcase Your Customer Service Skills
As a Customer Liaison Assistant, your ability to handle inquiries and resolve issues is crucial. Prepare specific examples from your past experiences where you successfully managed customer queries or improved service. This will demonstrate your proactive support skills and commitment to excellent service.
✨Familiarise Yourself with ERP Systems
Since logging issues on the ERP system is part of the role, it’s beneficial to have a basic understanding of how these systems work. If you’ve used similar software before, be ready to discuss your experience. If not, consider doing a bit of research to show your willingness to learn.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, how success is measured in the role, or what challenges the company is currently facing. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.