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- Tasks: Assist customers and handle inquiries to ensure a smooth experience.
- Company: Avant Homes, a leading housebuilder with a strong community focus.
- Benefits: Competitive salary, bonuses, holidays, pension, healthcare, and life assurance.
- Other info: Exciting growth opportunities in a supportive and collaborative environment.
- Why this job: Join a passionate team making affordable homes accessible for everyone.
- Qualifications: Strong organisational skills and experience in customer service.
The predicted salary is between 25000 - 32000 £ per year.
Competitive Salary & Discretionary Bonus & Holidays (Buy, Sell and Accrual Scheme) & Company Pension & Private Healthcare & Life Assurance + Benefits.
With lots of exciting plans in the pipeline, there's never been a better time to join Avant Homes. Avant Homes is a housebuilder operating in Scotland, the North East of England, across Yorkshire and the East and West Midlands. We are continuing to strengthen our teams and are looking for passionate individuals who want to make a real contribution. Our mission is to provide affordable homes to our communities, ensuring that new homes are accessible and attainable for all with a product suitable for everyone.
Avant Homes are proud to employ local people across our developments and within our regional offices; teamwork is key to everything that we do. If you want to be part of something special, why not start the foundations and build your career with us today?
Due to continued success and future business growth, we have an exciting opportunity for a Customer Liaison Assistant to join our team based in Scotland working from the regional office in Edinburgh.
The Role:
- Are you organised, customer focused and possess excellent administration skills?
- Do you have experience of complaint handling within a customer service environment?
Customer Liaison Assistant in Bonnyrigg employer: Avant Homes
Contact Detail:
Avant Homes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Liaison Assistant in Bonnyrigg
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Avant Homes on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by researching Avant Homes' values and recent projects. Show us that you're not just another candidate; you’re genuinely interested in making a difference in the communities they serve.
✨Tip Number 3
Practice your customer service scenarios! Think about how you’d handle complaints or tricky situations. We want to see your problem-solving skills shine during the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Avant Homes team.
We think you need these skills to ace Customer Liaison Assistant in Bonnyrigg
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Customer Liaison Assistant role. Highlight your customer service experience and any relevant administration skills to show us you’re the perfect fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about joining Avant Homes and how you can contribute to our mission of providing affordable homes. Keep it engaging and personal!
Showcase Your Organisational Skills: As a Customer Liaison Assistant, being organised is key. In your application, give examples of how you've successfully managed tasks or projects in the past. This will help us see how you can keep things running smoothly!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from us. Let’s get started on building your career together!
How to prepare for a job interview at Avant Homes
✨Know the Company Inside Out
Before your interview, take some time to research Avant Homes. Understand their mission, values, and recent projects. This will not only show your enthusiasm but also help you align your answers with what they stand for.
✨Showcase Your Customer Service Skills
As a Customer Liaison Assistant, your ability to handle complaints and provide excellent service is crucial. Prepare specific examples from your past experiences where you successfully resolved customer issues or improved customer satisfaction.
✨Demonstrate Teamwork
Since teamwork is key at Avant Homes, be ready to discuss how you've collaborated with others in previous roles. Share stories that highlight your ability to work well within a team and contribute to a positive working environment.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the company culture, upcoming projects, or how success is measured in the Customer Liaison role. This shows your genuine interest and helps you assess if it’s the right fit for you.