At a Glance
- Tasks: Design and deliver training programmes to enhance team performance and customer service.
- Company: Avant Homes, a leading housebuilder with a focus on community and teamwork.
- Benefits: Competitive salary, discretionary bonus, company car plan, private healthcare, and more.
- Why this job: Join a passionate team making affordable homes accessible while developing your career.
- Qualifications: 3+ years in training roles, strong communication skills, and experience in blended learning.
- Other info: Exciting growth opportunities and a chance to make a real impact in the industry.
The predicted salary is between 36000 - 60000 Β£ per year.
With lots of exciting plans in the pipeline, thereβs never been a better time to join Avant Homes. Avant Homes is a housebuilder operating in Scotland, the North East and West of England, across Yorkshire, the East and West Midlands and Wales. We are continuing to strengthen our teams and are looking for passionate individuals who want to make a real contribution. Our mission is to provide affordable homes to our communities, ensuring that new homes are accessible and attainable for all with a product suitable for everyone. Avant Homes are proud to employ local people across our developments and within our regional offices; teamwork is key to everything that we do.
Due to continued success and future business growth, we have an exciting opportunity for a Group Training Partner to join our team based at our Group head office in Barlborough, Chesterfield. This role will require travel to Avant Homes' Regional offices and developments as required.
The Role
Are you passionate about developing people and improving performance? Do you enjoy working closely with stakeholders to design practical learning solutions that support business needs? If the answer is yes, then look no further, your next career could be with us! Joining our team as Group Training Partner, you will lead the design, delivery and ongoing development of training across the business, supporting colleagues to have the skills, knowledge and confidence to perform effectively while meeting company and industry standards.
Key duties and requirements
- Partnering with key stakeholders across the Group to design and deliver a comprehensive customer service training programme, which supports our regional teams in delivering customer service excellence.
- Designing and delivering core programmes, including Customer Service and Trainee Sales Advisor training, as well as targeted interventions where additional support is required.
- Identifying opportunities to create high quality learning solutions for a variety of roles across business disciplines including Commercial, Construction, Technical and Sales, to ensure colleagues have access to a range of role specific functional and mandatory training material.
- Identifying additional learning needs and delivering effective training solutions to support business performance.
- Developing and managing the Group training plan, ensuring mandatory, compliance and role-specific training is delivered and accurately recorded.
- Creating and managing high-quality blended learning solutions, including digital content, practical workshops and supporting learning materials.
- Building strong relationships with subject matter experts to ensure training content remains accurate, relevant and aligned to business requirements.
- Monitoring training activity, evaluating effectiveness and producing reporting on key metrics, compliance and outcomes.
- Supporting continuous improvement by gathering feedback and adapting learning approaches to enhance engagement and impact.
- Facilitating additional training sessions and workshops as required, in line with business priorities.
Who are we looking for?
- A minimum of 3 years' experience in a similar training or learning and development role.
- Proven experience in designing and delivering training that supports performance and continuous improvement.
- Experience of using digital learning platforms and blended learning approaches.
- Strong organisational skills with the ability to manage training data, compliance and reporting.
- An effective communicator with strong facilitation and stakeholder management skills.
- A proactive, practical and collaborative approach.
- A professional training qualification (e.g. Cert in Training Practice, Level 3 CIPD, PTLLS or equivalent) - desirable.
- Experience within the Construction sector or a similar environment, and/or experience of creating and delivering Customer Service training - desirable.
What will you get in return?
- Discretionary bonus
- Company car plan/cash allowance
- Buy, sell and accrual holiday scheme
- Private Health care
- Company Pension
- Life Assurance
- Other Benefits including our exclusive Avant discount platform
If this sounds like you, join us and be a part of Avant's future success!
Please note: we reserve the right to fill this vacancy and/or remove this advert prior to the vacancy end date.
Training Partner employer: Avant Homes Ltd
Contact Detail:
Avant Homes Ltd Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Training Partner
β¨Tip Number 1
Network like a pro! Reach out to current employees at Avant Homes on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just get your foot in the door.
β¨Tip Number 2
Prepare for the interview by researching Avant Homes' values and recent projects. Show us that you're not just another candidate, but someone who genuinely cares about making a difference in the community.
β¨Tip Number 3
Practice your answers to common interview questions, especially those related to training and development. We want to see how you can contribute to our mission of providing affordable homes.
β¨Tip Number 4
Donβt forget to apply through our website! Itβs the best way to ensure your application gets seen by the right people. Plus, it shows us youβre serious about joining the Avant Homes family.
We think you need these skills to ace Training Partner
Some tips for your application π«‘
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant experience in training and development. We want to see how your skills align with our mission at Avant Homes!
Showcase Your Passion: Let us know why you're passionate about developing people and improving performance. Share specific examples of how you've made a difference in previous roles, as this will really resonate with us.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read through your achievements and qualifications.
Apply Through Our Website: We encourage you to apply directly through our website. This way, your application goes straight to us, and we can get back to you quicker. Plus, it shows you're keen on joining the Avant Homes team!
How to prepare for a job interview at Avant Homes Ltd
β¨Know Your Stuff
Before the interview, dive deep into Avant Homes' mission and values. Understand their approach to customer service training and how it aligns with your experience. This will help you demonstrate your passion for developing people and improving performance.
β¨Showcase Your Experience
Prepare specific examples from your past roles where you've designed and delivered training programmes. Highlight any experience in the construction sector or customer service training, as this will resonate well with the interviewers.
β¨Engage with Stakeholders
Think about how you can build strong relationships with stakeholders. Be ready to discuss how you've collaborated with others in previous roles to create effective learning solutions. This shows that you're proactive and understand the importance of teamwork.
β¨Ask Thoughtful Questions
Prepare some insightful questions about the training initiatives at Avant Homes. This not only shows your interest in the role but also gives you a chance to assess if the company culture aligns with your values and work style.