We are looking for a dedicated Field Based Care Manager to oversee a designated area and ensure customers receive safe, person-centred, high-quality care. You will lead a team of Care and Support Workers, manage performance, and maintain strong compliance standards.
Key Duties
- Complete and review person-centred care plans and risk assessments.
- Carry out initial assessments, regular customer reviews, and respond to concerns or complaints.
- Lead, supervise, and support Care and Support Workers, including training, spot checks, and performance management.
- Manage rotas using our electronic rostering system, ensuring accurate call times and appropriate travel time.
- Take part in the on-call rota, supporting emergency cover and operational needs.
- Ensure customers are kept informed of any changes to their care.
- Maintain accurate records and ensure all policies, procedures, and safety standards are followed.
- Attend meetings, support service development, and contribute to continuous improvement.
- Provide direct care when required and uphold excellent communication across the service.
This role requires strong leadership, excellent organisation, and a commitment to delivering outstanding care to our customers.
Qualifications
- Desire to work with all customer groups
- Ability to establish and maintain effective working relationships with all employees and external organisations
- Ability to organise staff meetings/ evening events / appreciation events
- Care and Support Workers meeting for the branch
- Performance manage underperforming staff and follow the legal process with the HR department
Skills / Attributes
- Good planning and organisational skills
- To be able to establish and maintain effective working relationships
- To be able to prioritise and organise own workload effectively
- To be able to manage staff
- Caring and passionate about care
- Effective team leader
- IT literate
- Positive and welcoming
- Passionate about improvement people lives
- Self-motivated
- Organised
- Flexible
- Sensitive to the needs of othersActive team player
Field Based Manager - Hillingdon employer: Avant Healthcare Services Limited
Avant Healthcare is an exceptional employer for those seeking a fulfilling role as a Female Care Worker in the beautiful Buckinghamshire area. We prioritise work-life balance, offering flexible zero hours and guaranteed hours contracts, alongside competitive benefits such as paid travel, a pension scheme, and 28 days of paid holiday. Our supportive work culture fosters continuous growth through training and promotion opportunities, ensuring that you can thrive while making a meaningful impact in your local community.
Contact Details:
Avant Healthcare Services Limited Recruitment Team
