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- Tasks: Drive sales opportunities and support Trusted Advisors through the AVANT ecosystem.
- Company: Join a dynamic tech company focused on partner success and innovation.
- Benefits: Full-time role with competitive salary and growth opportunities.
- Why this job: Make an impact by helping partners succeed in a fast-paced environment.
- Qualifications: 2-3 years experience in sales or partner management, strong organisational skills.
- Other info: Thrive in a collaborative culture that values efficiency and creativity.
The predicted salary is between 36000 - 60000 £ per year.
Purpose of the Position: The Partner Success Manager (PSM II) is responsible for tactically driving opportunities through the sales cycle for a specific subset of AVANT Trusted Advisors (TAs). These activities are performed primarily via telephone, in-market meetings, and email. The PSM plays a vital partner in guiding the Trusted Advisors through the Avant ecosystem and acts as the primary, day to day contact for the TA’s new opportunities and questions. The PSM will be expected to meet or exceed target quota and KPI metrics. This is a full-time position.
Essential Functions:
- Supports regional Channel Director/Manager and regional TAs including consistent touch points through calls and email regarding funnel and strategic topics with existing Trusted Advisors
- Responsible for sales opportunities from Trusted Advisors; works closely with other teams within Partner Support department in qualification and opportunity management
- Maximises coverage within a defined market and penetrates organisations with AVANT value and resources, especially with demonstrations to TAs of Pathfinder (AVANT’s Software for IT Decision Makers)
- Initiates and supports onboardings and re-boardings of partners to introduce and reacquaint sellers with available AVANT resources, people and process
- Provides support to Trusted Advisors including follow up, product information, quotations and closures while maintaining a high level of knowledge on all products, programs and promotions
- Manages and maintains funnel via Avant CRM (Salesforce); manages deal records for financial auditing
- Provides sales reporting internally and to Trusted Advisor community
Qualification Highlights:
- Extremely well organised with strong attention to detail
- Technologically savvy; including high familiarity with Word, Excel, and Salesforce
- Uses logical, practical, and systematic approach to problem solving
- Ability to handle, and simultaneously balance, a wide variety of multiple tasks under short time constraints
- Customer service orientation, including empathetic listening skills, pleasant phone personality, and positive attitude
- Creative problem-solving skills in assessing customer issues, identifying possible solutions, then implementing long-term strategy solutions
- Familiarity with technology categories within the industry, connectivity being a main area of focus
- Thrive in an environment that values high efficiency, personal dependability, and organisational commitment
Requirements:
- Undergraduate degree preferred
- 2-3 years’ experience
- Proven success in consistently achieving goals as PSM or similar work experience
- Can demonstrate expertise in PSM job responsibilities or similar work experience
The information contained in this job description is intended to convey information about the essential functions and requirements of the position. It is not an exhaustive list of the skills, efforts, duties, responsibilities or working conditions associated with the opportunity. In addition, the employee should be able to communicate effectively and in a constructive manner with management, peers and coworkers.
Partner Success Manager in London employer: AVANT Communications EMEA
Contact Detail:
AVANT Communications EMEA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Partner Success Manager in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at AVANT on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research AVANT’s products and services, especially Pathfinder. Show them you’re not just another candidate but someone who’s genuinely interested in their mission.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the Partner Success Manager role. Use specific examples that highlight your problem-solving skills and customer service orientation.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email. It’s a great way to reiterate your interest in the role and keep you fresh in their minds. Plus, it shows you’re proactive!
We think you need these skills to ace Partner Success Manager in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Partner Success Manager role. Highlight your relevant experience and skills that match the job description, especially your customer service orientation and problem-solving abilities.
Showcase Your Tech Savvy: Since the role requires familiarity with tools like Salesforce, Word, and Excel, don’t forget to mention your proficiency with these technologies. We want to see how you can leverage these tools to drive success in the role!
Be Organised and Detail-Oriented: Demonstrate your organisational skills in your application. Use clear formatting and bullet points to make your CV easy to read. This reflects the attention to detail we value at StudySmarter!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at AVANT Communications EMEA
✨Know Your Stuff
Make sure you’re well-versed in AVANT's products and services. Familiarise yourself with the Pathfinder software and how it benefits Trusted Advisors. This will show that you’re not just interested in the role, but that you understand the tools you'll be using.
✨Showcase Your Organisational Skills
As a Partner Success Manager, being organised is key. Prepare examples from your past experiences where you successfully managed multiple tasks or projects simultaneously. This will demonstrate your ability to thrive under pressure and keep everything on track.
✨Practice Empathetic Listening
Since customer service orientation is crucial, practice active listening techniques. During the interview, make sure to listen carefully to the questions asked and respond thoughtfully. This will highlight your empathetic approach and communication skills.
✨Be Ready to Problem-Solve
Prepare for situational questions that test your problem-solving abilities. Think of specific challenges you've faced in previous roles and how you creatively resolved them. This will showcase your logical and systematic approach to tackling issues.
