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- Tasks: Lead the charge in enhancing Kustomer CRM for our business and contact centre teams.
- Company: Join Avance Consulting, a leader in talent acquisition across US, UK & EU markets.
- Benefits: Competitive contract salary and the chance to work on impactful projects.
- Why this job: Make a real difference by optimising customer service technologies in a dynamic environment.
- Qualifications: Proven experience with Kustomer CRM and strong technical skills required.
- Other info: Mid-senior level role with opportunities for professional growth.
The predicted salary is between 65000 - 70000 £ per year.
Strong techno-functional consultant who can work with their business team and contact centre teams to make changes and development in the Kustomer CRM system.
Strong Kustomer system understanding and functional knowledge.
Strong technical skills on the technology/Kustomer system involved.
Ability to analyse requirements, translate into technical requirements and make configuration and technical changes in Kustomer as needed.
Ability to provide effective technical solutions, where needed on the CRM and related Customer contact centre technologies involved.
Seniority Level: Mid-Senior level
Employment Type: Contract
Job Function: Customer Service
Industry: Staffing and Recruiting
Techno-Functional Consultant (Kustomer CRM) employer: Avance Consulting
Contact Detail:
Avance Consulting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Techno-Functional Consultant (Kustomer CRM)
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech and CRM space. Let them know you're on the lookout for opportunities, especially roles like the Techno-Functional Consultant. You never know who might have the inside scoop on a job opening!
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, highlight your experience with Kustomer CRM and any relevant technical skills. Be ready to discuss how you've tackled challenges in the past and how you can bring value to their team.
✨Tip Number 3
Prepare for interviews by researching the company and its culture. Understand their approach to customer service and how they use Kustomer CRM. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to find and apply for roles like the Techno-Functional Consultant. Plus, applying directly can sometimes give you an edge over other candidates. So, what are you waiting for?
We think you need these skills to ace Techno-Functional Consultant (Kustomer CRM)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Kustomer CRM and any relevant technical skills. We want to see how your background aligns with the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Techno-Functional Consultant role. We love seeing your personality come through, so keep it engaging and relevant.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in previous roles, especially related to CRM systems. We’re looking for candidates who can analyse requirements and provide effective solutions, so let us know how you’ve done this before!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come in through our own channels!
How to prepare for a job interview at Avance Consulting
✨Know Your Kustomer CRM Inside Out
Make sure you have a solid understanding of the Kustomer CRM system. Brush up on its functionalities and be ready to discuss how you've used it in past roles. This will show that you're not just familiar with the system, but that you can leverage it effectively.
✨Showcase Your Technical Skills
Prepare to demonstrate your technical skills related to Kustomer. Think of specific examples where you've made configuration changes or provided technical solutions. Being able to articulate these experiences will highlight your expertise and problem-solving abilities.
✨Understand the Business Needs
Familiarise yourself with the business and contact centre teams' needs. Be prepared to discuss how you can bridge the gap between technical requirements and business objectives. This shows that you can think strategically and understand the bigger picture.
✨Practice Your Analytical Skills
Since analysing requirements is key for this role, practice articulating how you approach this process. Prepare to discuss a time when you translated business needs into technical requirements, as this will demonstrate your analytical prowess and ability to deliver effective solutions.
