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- Tasks: Join our team to tackle IT issues and enhance user experiences daily.
- Company: Be part of a dynamic, multi-site team focused on innovative IT solutions.
- Benefits: Enjoy flexible working hours and the chance to develop your tech skills.
- Why this job: Make a real impact in IT support while growing in a collaborative environment.
- Qualifications: 3 years in IT, ITIL certified, and strong SCCM knowledge required.
- Other info: Shift work may include early, late, and bank holiday shifts.
The predicted salary is between 36000 - 60000 £ per year.
The PC support/Digital Work Place team is the front-line team dealing with End User Incidents and owning all IT related issues on behalf of our clients. Working within a large multi-discipline, multi-site team, the team will be focused on Incident resolution, problem management and process improvement.
Key Responsibilities:
- SQL queries, patch management, SQL Replication Issue.
- Manage and Administer SCCM 2012 Infrastructure.
- Good understanding of SCCM roles and able to analyse the service impact if any role is down.
- Sound knowledge on SQL Replication Issue.
- Overall Infra Health monitoring and troubleshooting.
- MP Troubleshooting, DP Troubleshooting & PKG Distribution Configuration and Troubleshooting skill in SQL, IIS, WSUS as it pertains to SCCM.
- Understand the fundamentals of WMI and how it is used in SCCM.
- SCCM Admin with Application Packaging knowledge.
- Good knowledge on SCCM app-model packaging, deployment type, detection logic and requirement rules.
- Sound knowledge on VB scripting and PowerShell scripting.
- Able to create dynamic collection based on various exclusion and inclusion collection rules.
- Good knowledge on Configuration Items and baseline creation and deployment and compliance report.
- Sound knowledge on SQL queries, OSD imaging and OS upgrade, Task sequence.
- Good knowledge in patch management, SUGs, ADR, and reporting.
- Good knowledge on SCCM client health, client remediation, CCMeval.
- Good knowledge on SSRS reporting, how to create custom report, set alert or subscriptions.
- Troubleshooting Software distributions on DP's.
- DP MP Role installation and Troubleshooting.
- Monitoring and maintaining Site and Components status of SCCM Environment.
- Autopilot to enroll Windows devices in Intune.
- Experience in Co-management.
Experience required:
- ITIL Foundation certified, ideally ITIL Incident/Problem Practitioner.
- 3 years experience within a large complex IT department/organisation.
- Ability to understand the Business from a user perspective.
- Remains visible to customers as the face of IT to listen to their concerns and share as needed.
- Maintaining agreed SLA levels and assuring Quality of delivery at all times.
- Able to work in Early and Late shifts based on a rota and at times would require to work on Bank Holidays.
SCCM Administrator employer: Avance Consulting
Contact Detail:
Avance Consulting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SCCM Administrator
✨Tip Number 1
Familiarise yourself with the specific SCCM roles and their impact on service delivery. Understanding how each role functions will help you demonstrate your knowledge during interviews and show that you're ready to tackle any issues that may arise.
✨Tip Number 2
Brush up on your SQL skills, especially in relation to replication issues and queries. Being able to discuss real-world scenarios where you've used SQL to troubleshoot or improve processes can set you apart from other candidates.
✨Tip Number 3
Gain hands-on experience with PowerShell scripting and VB scripting as they are crucial for SCCM administration. Consider creating small projects or scripts that showcase your ability to automate tasks and solve problems effectively.
✨Tip Number 4
Understand the importance of client health and remediation in SCCM. Be prepared to discuss strategies you've implemented in the past to maintain client health and ensure compliance, as this is a key responsibility in the role.
We think you need these skills to ace SCCM Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills related to SCCM administration, SQL queries, and troubleshooting. Use specific examples from your past roles that demonstrate your expertise in these areas.
Craft a Strong Cover Letter: Write a cover letter that addresses the key responsibilities mentioned in the job description. Explain how your background aligns with their needs, particularly your experience with SCCM, application packaging, and client health management.
Highlight Certifications: If you have ITIL Foundation or any other relevant certifications, make sure to mention them prominently in your application. This shows your commitment to professional development and understanding of IT service management.
Showcase Problem-Solving Skills: In your application, provide examples of how you've successfully resolved incidents or improved processes in previous roles. This will demonstrate your ability to handle the responsibilities of the position effectively.
How to prepare for a job interview at Avance Consulting
✨Showcase Your SCCM Knowledge
Make sure to highlight your experience with SCCM 2012, especially in managing and administering the infrastructure. Be prepared to discuss specific roles within SCCM and how you would analyse service impacts if any role is down.
✨Demonstrate SQL Proficiency
Since SQL queries are a key part of the role, be ready to talk about your experience with SQL replication issues and how you've used SQL in past projects. You might even want to prepare a few examples of complex queries you've written.
✨Discuss Troubleshooting Skills
The interviewers will likely want to know how you approach troubleshooting. Prepare to share examples of how you've resolved issues related to MP and DP troubleshooting, as well as software distribution problems.
✨Understand the User Perspective
As this role involves being the face of IT, it's crucial to demonstrate your ability to understand user concerns. Share experiences where you've effectively communicated with users and resolved their IT-related issues.
