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- Tasks: Manage critical incidents and ensure swift resolution in a fast-paced environment.
- Company: Join a leading financial firm known for its innovation and commitment to excellence.
- Benefits: Enjoy hybrid working options and a dynamic work culture.
- Why this job: Be at the forefront of incident management, making a real impact in the financial sector.
- Qualifications: 8-10 years of experience in Major Incident Management with ITIL certification required.
- Other info: Must be available for 24/7 shifts, including nights and weekends.
The predicted salary is between 54000 - 84000 £ per year.
Location: London / Sheffield, UK
Type: contract (Hybrid)
Mandatory Skills: ITIL Incident Management
Experience: 8-10 Years
- Strong Major Incident Management experience in managing incidents of a P1 level
- Working 24/7 365 shift pattern (including nights and weekends)
- UK based
- Experience in the financial industry
The individuals for these roles need to be very capable Major Incident Managers with strong command and control of the most critical incidents.
Major Incident Manager employer: Avance Consulting
Contact Detail:
Avance Consulting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Major Incident Manager
✨Tip Number 1
Familiarise yourself with the ITIL framework, especially the Incident Management processes. Being able to speak confidently about how you've applied these principles in past roles will set you apart.
✨Tip Number 2
Highlight your experience in managing P1 incidents specifically. Prepare examples of critical incidents you've handled, focusing on your decision-making and leadership skills during those situations.
✨Tip Number 3
Since this role requires working a 24/7 shift pattern, be ready to discuss your flexibility and previous experience in similar environments. Emphasising your adaptability can make a strong impression.
✨Tip Number 4
Given the financial industry focus, brush up on any relevant regulations or compliance issues that may affect incident management. Showing your understanding of the sector can demonstrate your readiness for the role.
We think you need these skills to ace Major Incident Manager
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasise your experience in Major Incident Management, particularly with P1 level incidents. Use specific examples from your past roles to demonstrate your capabilities.
Showcase ITIL Knowledge: Since ITIL Incident Management is a mandatory skill, include any relevant certifications or training you have completed. Explain how you have applied ITIL principles in your previous positions.
Demonstrate Financial Industry Experience: If you have worked in the financial industry, detail your experience and how it relates to managing critical incidents. This will show that you understand the unique challenges of this sector.
Tailor Your Application: Customise your CV and cover letter to align with the job description. Use keywords from the job posting to ensure your application stands out and clearly shows you meet the requirements.
How to prepare for a job interview at Avance Consulting
✨Showcase Your ITIL Knowledge
Make sure to highlight your understanding of ITIL Incident Management principles. Be prepared to discuss how you've applied these in past roles, especially in high-pressure situations.
✨Demonstrate Command and Control Skills
Prepare examples that showcase your ability to manage critical incidents effectively. Discuss specific instances where you took charge during a P1 incident and the outcomes of your actions.
✨Be Ready for Shift Work Questions
Since the role requires working a 24/7 shift pattern, be ready to discuss your flexibility and experience with such schedules. Share how you manage work-life balance while on shifts.
✨Highlight Financial Industry Experience
If you have experience in the financial sector, make sure to emphasise it. Discuss any unique challenges you've faced in this industry and how you've successfully navigated them.
