Avance Consulting is seeking a proactive IT Service Desk professional to join our shift-based operations in the United Kingdom. You will handle service requests, log incidents, and ensure tickets are routed to the correct teams to meet SLAs.
The role requires clear, multilingual communication (English and German) and the ability to explain technical information to end users. You will work within established processes, prioritise tasks, and contribute to team targets.
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IT Service Desk Associate: 1st-Line Support & SLA Focus in Liverpool employer: Avance Consulting
Avance Consulting is an excellent employer that fosters a collaborative and innovative work culture, particularly for the Power Platform Senior Engineer role in London. Employees benefit from hands-on experience with cutting-edge technologies, opportunities for professional growth, and a supportive environment that prioritises security and teamwork. With a focus on delivering enterprise-grade applications, team members are encouraged to develop their skills while contributing to impactful projects.
